Software Comparison
Smartsheet vs DeskAway vs Jira

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Listed in : Project Management

Smartsheet is an online project management and task management software that allows users to achieve their strategic objectives, improve their product... Learn More

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Listed in : Project Management

DeskAway is a web-based project management software that assists groups to coordinate, control and trace their work from a convenient position. Teams ... Learn More


Listed in : Project Management

Jira is an amazing issue tracking and project tracking developed by Atlassian. The dashboard provides various features, including collaboration, agile... Learn More

Pricing Starting From

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Smartsheet

Project Management

$ 14
For 1 Month / 1 user(s)

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DeskAway

Project Management

$ 25
For 1 Month / 1 user(s)

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Jira

Project Management

$ 10
For 1 Month / 20 user(s)

Available Features

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Smartsheet

Project Management

Creators: 3

Additional Creators: $9

Collaborators (FREE!): Unlimited

Sheets: 150+

File Storage: 45+ GB

Support Priority

Gantt Charts

Web Forms

Mobile

Custom Color and Logos

Reporting

User Management

Resource Management

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DeskAway

Project Management

Unlimited Projects

Unlimited Users

100 GB Storage

Unlimited Templates

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Jira

Project Management

Polished user experience

Powerful and customizable workflows

Unlimited custom fields

Bugs and defect management

Requirements management

Seamless source and issue integration

Powerful search and filtering

Advanced reporting

Customizable dashboards and wallboards

Advanced security and administration

Integration with flexible REST APIs

Mobile interface

Available OnDemand in the cloud

Available for download

Intuitive drag-and-drop boards

Comprehensive sprint planning

Epic and user story management

Agile best practices out of the box

Scrum boards

Kanban boards

Backlog management

Flexible agile reporting

Free Trial Availability

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Smartsheet

Project Management
Free Trial Available
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DeskAway

Project Management
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Jira

Project Management

Most Favorable User Review

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Smartsheet

Project Management
User review from
10
Jonathan Hatch, MBA
Nov 17, 2015

When is comes to spreadsheets that teams are updating and accessing constantly, Smartsheet is the tool! Although is doesn't do some of the in depth features of Excel, it's great for collaboration. When tracking projects and deadlines, SmarthSheet makes it super simple for an entire team to make changes without going through the pains of using methods like those of Sharepoint. The learning curve is simple and the benefits of having easy team collaboration make a huge difference in speeding up productivity.

Pros :

  • Easy learning curve.
  • Great for collaboration.

Cons :

  • Not quite as robust as Excel, but gets the job done.
  • More for collaboration, not for pivot charts, etc.

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DeskAway

Project Management

No favorable user review available yet for DeskAway.

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Jira

Project Management
User review from
10
Ryan Paredez
Jan 5, 2016

While JIRA is the only bug tracking software I have used, I've come to really enjoy it think it works pretty well. This also depends on how your business uses it, of course. We use JIRA and a lot of other products that integrate with it, such as Hipchat and Confluence. As I run our beta programs and help solve tickets, I'm constantly communicating with our devs. They do a good job at creating sprints, this allows me to track those sprints and all the bugs, fixes and features that are going along with it. This makes things easy for me to stay on top of what's happening with our products without having to have tons of meetings or chat sessions. Overall I'm very pleased with this product and would like to continue to use it going forward with other companies.

Pros :

  • As I mentioned, JIRA is pretty awesome but can be complex, so this can be a pro and con.
  • There are tons of other things you can connect JIRA too, such as other Atlassian products and also some support platforms, such as Zendesk.
  • This is the tool we use for our support and the integration works pretty sweet.
  • I like being able to 'follow' projects and tickets even though I may not have been the creator
  • This is helping me keep on top of things happening with the product.
  • The Zendesk integration works great for our devs because we can link a support master ticket to Zendesk and allow them to view the details of that ticket.

Cons :

  • Lots of features can be good and bad. In the context of a con, there is a lot you can do, and this may influence whether or not you decide to use other business tools.
  • The amount of information that can be created within a ticket and all the other aspects of creating a project and a sprint can be confusing (because of all the bells and whistles), which makes this a bit of a pro and con.

Most Favorable Critic Review

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Smartsheet

Project Management
100
Jeff N. , G2 Crowd

Tuesday 08 October 2013

What do you like best?End-user development. This is an online spreadsheet, a 21st Century version of Excel on steroids. As a spreadsheet it allows very flexible formandfunction, the most flexible I've ever seen in an app. I'm also impressed by how well this company executes its vision. It's solid. I've only needed tech support once and I got a reply within 3 hours. What do you dislike?Nothing really. I wish it had some features it doesn't yet have, such as tighter integration with Gmail, but there's nothing I dislike.

More about Smartsheet
View all the Smartsheet Critic Reviews
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DeskAway

Project Management
75
Finn Orfano , Bright Hub PM

Wednesday 06 July 2011

Upon learning of DeskAway I thought, "What a nice idea, but I do not have the time to learn something new." To my surprise, DeskAway is very simple to understand and implement. Within a matter of an hour, I was completely set up, had three projects entered and was ready to go. Once you find that you like the product, you can upgrade at any time. The charges for the product are reasonable for what it offers. There are several subscription plans to fit your project needs.

More about DeskAway
View all the DeskAway Critic Reviews
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Jira

Project Management
100
Authenticated Reviewer , TrustRadius

Wednesday 26 August 2015

JIRA Use Cases and Deployment ScopeAs a small software startup, we use JIRA to manage our development pipeline. We log development ideas in the platform, identify priorities, communicate regarding developments and clarification, and keep track of what's been implemented. We're currently maintaining one version of our software while developing a completely new version from scratch to be launched later this year. JIRA helps us keep track of the priorities and projects regarding both of these develpment tracks. 

More about Jira
View all the Jira Critic Reviews

Most Unfavorable Critic Review

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Smartsheet

Project Management
20
Ricky Maveety , GetApp

Tuesday 24 February 2015

I made the mistake of purchasing a year's worth of service. Not a good idea, although they say that you can cancel at any time, that does not mean they will refund your money. So, $168 down the drain. The program is not particularly flexible and takes a lot of ongoing maintenance to keep it up and relevant. Beyond that, it does not archive data well. I would pass in favor of virtually anything else.

More about Smartsheet
View all the Smartsheet Critic Reviews
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DeskAway

Project Management
20
Alec Tolivaisa , GetApp

Friday 01 August 2014

My company switched from BaseCamp to Deskaway six months ago and it has been a major hassle every week to maintain. When we are assigned to do something, my co-workers and I have to create a "Milestone", then a "Task List" then a "Task." Pretty much, we have to enter an assignment THREE TIMES to log it. Also, the calendar doesn't show you when a task starts, it only shows when it's due, something BaseCamp did. When my boss sent issues to me, I did not receive emails which the system is suppose to do, plus they did not show up on my calendar nor on my home screen. I almost lost my job because of this. I've tried using shortcuts to reduce the time I spend each week entering tasks in the 8 projects I'm in charge of, however they did not meet my supervisors' standards, so I'm stuck wasting 2 hours every week entering the same tasks every single time. The shortcut I used was a "recurring task." This is might be a good tool for management, however your employees will absolutely hate it and you in turn.

More about DeskAway
View all the DeskAway Critic Reviews
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Jira

Project Management
20
Merlyn Jones , GetApp

Friday 04 December 2015

More about Jira
View all the Jira Critic Reviews

Demo Video

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Smartsheet Demo Video

Project Management
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DeskAway Demo Video

Project Management

No Demo Video Available.

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Jira Demo Video

Project Management

Screenshots

screenshot for Smartsheet

Smartsheet

Project Management
Screenshot for Smartsheet 4 screenshots available
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DeskAway

Project Management
Screenshot for DeskAway 4 screenshots available

Typical Customer

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Smartsheet

Project Management
  • Business
  • Personal Use
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DeskAway

Project Management
  • Business
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Jira

Project Management
  • Business

Supported Devices

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Smartsheet

Project Management
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DeskAway

Project Management
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Jira

Project Management

Supported Languages

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Smartsheet

Project Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Portuguese
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DeskAway

Project Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
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Jira

Project Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Portuguese
  • Polish
  • Danish

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