Cloudswave Score for Hubstaff
Rating based on 18 Critic Reviews
Mitchell Callahan, on GetApp
We had started using Hubstaff in order to minimize wasted time spent by employees and improve our tracking on projects for budgeting. Problem = solved. :) In fact, we get additional data, like activity level, which helps a lot. In the end, we were very happy with our employees, and continue to be! For reference, we're a distributed team of 8 who build customized virtual solutions for our partners looking to grow their business online! One note: You may get some push back from employees to use this, but in my experience, those who dislike it have been dishonest. Most are completely fine with it!
Pros : The pros of the software are simple: you know what people are working on, and when! It makes your operation incredibly efficient. There are lots of integrations and the support is fantastic. One nice touch is the daily notification emails that are sent with time worked, and level of activity. We share these publicly with the team.
Cons : Overall it's a great app. The only cons are: - I wish the public API was more robust, so we could integrate Hubstaff further into other software. - The UI is a bit dated, so sometimes we have to do a few more steps than I think necessary.
Jozsef Hocza, on GetApp
I am with them now for (I think) a month (and a half?). The desktop App works flawlessly. It is really easy to integrate with Gitlab, Github etc. (I did not try anything else since i'm using these only) My clients love that they can see that how much time I spent on an Issue. When I close the Issue with the desktop app, it comments to the issue the tracked time. I can feel that they really care about me as a customer. I had some issue with the payment (from my bank's side) they extended my trial so I can keep tracking time while my bank fixed the issue... :) I remember some week ago they were under maintenance for a short time on Sunday (when the less customer were tracking time). Unfortunately I was online, tracking my time, just to see that I lost 1 or 2 hour. I reported it, they told me sorry and they even offered to pay the lost hours. :) I turned down the offer since I could add it manually, but this is something that... that you may be never going to see from other companies. :) I tried a lot of time tracking solutions but stopped them using after 1-2 weeks. I'm still using Hubstaff ( I broke my personal record with them ) Maybe the great service, maybe the excellent customer support... I don't really know. They're just right for me.
Pros : They care about you. Good pricing / well priced. Easy to use Dashboard. Easy to use Desktop App. (that integrates pretty well with other services, like GitLab) They handle your problem lightning fast. Even if it requires further development. I mean seriously... you report a bug or something that it is not working as intended and it gets fixed in a short span of time... (mine got fixed in 1 or 2 weeks, it was some integration problem with Gitlab)
Cons : Well maybe if I could add manual time between any range, like: 8:01 - 8:08 not just every 10 minutes like: 8:00, 8:10, 8:20, 8:30... but I usually track instead of adding manually. :)
Jacob Khanis, on GetApp
I use hubstaff for tracking my developers that are located outside of the US. It is an absolutely amazing platform and we love it. Any questions you may have the support staff is always willing to help out and go above and beyond.
Pros : interface, support, integrations
Cons : No con's to be honest. We love it no complaints
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