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Basecamp is a great online project management software and collaboration tool, which gives teams a central workspace for every day’s operations and ... Learn More
Workfront (formerly AtTask) is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both te... Learn More
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Been a Basecamp user for more than 10 years. Our company has embraced this product to manage many of our consulting projects. We manage a few 100 projects in this system at any one time and regularly archive projects as they close down. We've found it to be a great resource that provides all the basic tools need to manage a project, including calendars, file posts, message areas, and to do lists.The user interface is relatively intuitive, and takes minimal training for new staff. Our clients enjoy this as a central place to see all their vital project data, and a log of all the message exchanges and file versions that have been shared time. Most of our clients work for government agencies, and they have very limited inbox space via email accounts. Whereas, Basecamp allows for MUCH larger files (up to 2 GB, but big for us is a few 100 MB), so we can confidently post everything we need to on this site and trust that the client time can get access to it. We have chosen to stick with Basecamp Classic, although they have since released version 2 and 3. Those both look like great products. However, many of our public agency clients lag behind with older operating software and browsers, so we are still hanging on.The newer version has much nicer methods for adding people onto a project or message exchange. More flexible, and less need for admins to intervene.
Great work management software that is customisable and easy to use. The user interface is mostly intuitive, and is attractive.Since we started using Workfront, visibility of project progress has been dramatically improved across our Professional Service teams. I traffic manage the workload of six teams, each with members distributed across the EMEA region and Workfront is the tool that has enabled me to manage this effectively, gradually improving processes, and hence efficiency.Document storage and Centralised communication have helped improve efficiency both within teams and across teams, and post-project reporting has helped refine processes.
Wednesday 04 April 2012
The new Basecamp from 37signals is out, and I’ve been using it for about a month now. It’s an amazing product and, pending some minor tweaksandadditions, poised to become the new standard for project management tools to adhere to. I’ve used the original Basecamp (now renamed to Basecamp Classic) for a long time and I always had mixed feelings about it. It did a lot of things well, but as a whole, it often felt like a drag; keeping Basecamp updated became a task of its own.More about Basecamp
Wednesday 30 May 2012
AtTask is not only a project management solution but it is also a collaborative one. They provide Software as a Service that makes use of a social media platform to improve knowledge workers’ organizational, operational and management skills. They are a multi-award winning project and work management solution provider whose aim is to empower organizational staff through improving their accountability, visibility, empowerment and social collaboration through our software.More about Workfront
Wednesday 31 December 1969
One of the most popular choices for project management is BaseCamp. The company has a strong consumer following, but has severe limitations when it comes to interacting with clients.More about Basecamp
Sunday 01 December 2013
Ease-of-useThe ease of use for timesheet input for employees was so-so. The ease of use for billing/invoicing was very difficult.FunctionalityIt met our needs for for time tracking. It didn't for invoicing/using overhead rates, etc.Product QualityIf you are in IT, it's probably good. I'm very disappointed in anaconda version not meeting our needs.Customer SupportIt was great when they were charging us an extra fee per year for support. After that, even if we found a bug (and we found a lot), it was very difficult getting answers quickly; it took days of back and forth.Likes BestI like that it's cloud-based.Likes LeastIt's difficult to get set up, but it's geared more for IT/software than for professional service/engineering. They increased our annual renewal rate by 700% and gave us less than 2 week notice to renew. You can't see the budget hours easily when viewing the tasks or logging time. You have to dig to find the information. Reporting is not slick enough for our industry.RecommendationsMake sure you can set up your overhead rates/billing rates as needed.More about Workfront
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