Software Comparison
Basecamp vs Workfront

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Listed in : Professional Services Automation (PSA)

Basecamp is a great online project management software and collaboration tool, which gives teams a central workspace for every day’s operations and ... Learn More


Listed in : Professional Services Automation (PSA)

Workfront (formerly AtTask) is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both te... Learn More

Pricing Starting From

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Basecamp

Project Management

Free Plan

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Workfront

Professional Services Automation (PSA)

$ 30
For 1 Month / 1 user(s)

Available Features

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Basecamp

Project Management

Unlimited Users

Unlimited Projects

1TB Storage

Guaranteed Uptime SLA

Personal account manager

60-minute live demo for your team

Pay-by-check

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Workfront

Professional Services Automation (PSA)

Configurable sandbox environments

Data encryption at rest for maximum security

Top-of-the-line support for peace of mind

Free Trial Availability

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Basecamp

Project Management
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Workfront

Professional Services Automation (PSA)

No Free Trial Available.

Most Favorable User Review

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Basecamp

Project Management
User review from
10
Carl Springer
Feb 15, 2016

Been a Basecamp user for more than 10 years. Our company has embraced this product to manage many of our consulting projects. We manage a few 100 projects in this system at any one time and regularly archive projects as they close down. We've found it to be a great resource that provides all the basic tools need to manage a project, including calendars, file posts, message areas, and to do lists.The user interface is relatively intuitive, and takes minimal training for new staff. Our clients enjoy this as a central place to see all their vital project data, and a log of all the message exchanges and file versions that have been shared time. Most of our clients work for government agencies, and they have very limited inbox space via email accounts. Whereas, Basecamp allows for MUCH larger files (up to 2 GB, but big for us is a few 100 MB), so we can confidently post everything we need to on this site and trust that the client time can get access to it. We have chosen to stick with Basecamp Classic, although they have since released version 2 and 3. Those both look like great products. However, many of our public agency clients lag behind with older operating software and browsers, so we are still hanging on.The newer version has much nicer methods for adding people onto a project or message exchange. More flexible, and less need for admins to intervene.

Pros :

  • All the basic project management feature you need to succeed.
  • The menus and features are relatively simple and easy to learn.
  • It hits the sweet spot that work well for smaller and mid-sized businesses, without getting into more comprehensive PM tools, such as cost tracking systems.

Cons :

  • Not a lot to say here. Again, if you are shooting for a smaller, nimble and powerful set of tools, this is your baby.
  • If you want to have a more complete set of tools, then look elsewhere.

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Workfront

Professional Services Automation (PSA)
User review from
9
Stuart Gordon
Mar 25, 2016

Great work management software that is customisable and easy to use. The user interface is mostly intuitive, and is attractive.Since we started using Workfront, visibility of project progress has been dramatically improved across our Professional Service teams. I traffic manage the workload of six teams, each with members distributed across the EMEA region and Workfront is the tool that has enabled me to manage this effectively, gradually improving processes, and hence efficiency.Document storage and Centralised communication have helped improve efficiency both within teams and across teams, and post-project reporting has helped refine processes.

Pros :

  • It is extremely easy to use, and the ability to create custom fields and forms enables me to track the metrics that matter to me.
  • We have developed an end-to-end workflow from client request for scoping, to raising SOWs, to project delivery and post-project reporting.
  • Resource grids that enable me to see how much work each team member has on by day, week or month, and how that rolls up to the team level. I have visibility of who is over-allocated, and who has the capacity for extra work, enabling me to re-allocate work to load balance the team. The granular nature of this data is drawn from task level information on duration and effort, and this is vital as many projects are very quick turnaround (3 days), and often assets arrive late, or requested dates change at the last minute, so I need to quickly be able establish what is achievable, and adjust things to ensure both then client and team members are happy. Work front has been the best tool I have used in helping me achieve that.
  • Great customer support.

Cons :

  • Reporting using charts should be improved - I currently export a few complex reports to Excel in order to create the charts that I need.
  • The Resource Grids, while excellent, use Flash rather than native code, and hence can be slow to load.

Most Unfavorable User Review

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Basecamp

Project Management
  • User review from
    3
    Rebecca Sealfon
    Nov 27, 2016

    Basecamp is a solid project management tool that enables team coordination, team to-dos, shared discussions, shared and organized files, and other features. Its visual presentation is reasonably slick and its interface quite intuitive. andnbsp;I used Basecamp for old projects, but did not stay with it as I found its features were not sufficiently helpful for my small team and Use Case. However, I could log onto Basecamp and use the tool without reading the help guide - the interface of Basecamp was self-explanatory. andnbsp;Basecamp has both free and paid tiers, as well as allowing Users to log in for a free trial.

    Pros :

    • Basecamp is still a solid, actively maintained tool that serves all its stated purposes.
    • It is certainly usable for a project today. Its interface is slick and requires little instruction, although a bit of time to learn how to use. andnbsp;Its features are clearly listed and can be explored on one's own without hitting snags.
    • Basecamp gives plenty of chances to explore the service on its free trial, and the free tier is usable for small teams. andnbsp;
    • It is still continually improving, and its combination of services is a very useful combination for a team to be using. Teams can be well coordinated with Basecamp.

    Cons :

    • When Basecamp was created, it was more useful than it is today.
    • Many of Basecamp's current services are better provided by other tools that have since come to the market. For example, Basecamp's file sharing features have since been developed by Google Drive, Box, Microsoft Cloud and Dropbox, which are more specialized for the purpose and continue to develop new features with more resources behind them than Basecamp. andnbsp;
    • Tools such as Mixmax and even Gmail provide some of Basecamp's shared email services.
    • I haven't been on a professional team that used Basecamp for project coordination, and other tools served the purpose.

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    Workfront

    Professional Services Automation (PSA)

    No unfavorable user review available yet for Workfront.

    Most Favorable Critic Review

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    Basecamp

    Project Management
    100
    Casper Klenz-Kitenge , Cabgfx

    Wednesday 04 April 2012

    The new Basecamp from 37signals is out, and I’ve been using it for about a month now. It’s an amazing product and, pending some minor tweaksandadditions, poised to become the new standard for project management tools to adhere to. I’ve used the original Basecamp (now renamed to Basecamp Classic) for a long time and I always had mixed feelings about it. It did a lot of things well, but as a whole, it often felt like a drag; keeping Basecamp updated became a task of its own.

    More about Basecamp
    View all the Basecamp Critic Reviews
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    Workfront

    Professional Services Automation (PSA)
    75
    Megan Julia , Project Management

    Wednesday 30 May 2012

    AtTask is not only a project management solution but it is also a collaborative one. They provide Software as a Service that makes use of a social media platform to improve knowledge workers’ organizational, operational and management skills. They are a multi-award winning project and work management solution provider whose aim is to empower organizational staff through improving their accountability, visibility, empowerment and social collaboration through our software.

    More about Workfront
    View all the Workfront Critic Reviews

    Most Unfavorable Critic Review

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    Basecamp

    Project Management
    75
    Lahle Wolfe , About.com

    Wednesday 31 December 1969

    One of the most popular choices for project management is BaseCamp. The company has a strong consumer following, but has severe limitations when it comes to interacting with clients.

    More about Basecamp
    View all the Basecamp Critic Reviews
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    Workfront

    Professional Services Automation (PSA)
    38
    Minal from M Squared Engineering, LLC , Software Advice

    Sunday 01 December 2013

    Ease-of-useThe ease of use for timesheet input for employees was so-so. The ease of use for billing/invoicing was very difficult.FunctionalityIt met our needs for for time tracking. It didn't for invoicing/using overhead rates, etc.Product QualityIf you are in IT, it's probably good. I'm very disappointed in anaconda version not meeting our needs.Customer SupportIt was great when they were charging us an extra fee per year for support. After that, even if we found a bug (and we found a lot), it was very difficult getting answers quickly; it took days of back and forth.Likes BestI like that it's cloud-based.Likes LeastIt's difficult to get set up, but it's geared more for IT/software than for professional service/engineering. They increased our annual renewal rate by 700% and gave us less than 2 week notice to renew. You can't see the budget hours easily when viewing the tasks or logging time. You have to dig to find the information. Reporting is not slick enough for our industry.RecommendationsMake sure you can set up your overhead rates/billing rates as needed.

    More about Workfront
    View all the Workfront Critic Reviews

    Demo Video

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    Basecamp Demo Video

    Project Management
    screenshot for Workfront

    Workfront Demo Video

    Professional Services Automation (PSA)

    Screenshots

    screenshot for Basecamp

    Basecamp

    Project Management
    Screenshot for Basecamp 4 screenshots available
    screenshot for Workfront

    Workfront

    Professional Services Automation (PSA)
    Screenshot for Workfront 4 screenshots available

    Typical Customer

    screenshot for Basecamp

    Basecamp

    Project Management
    • Business
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    Workfront

    Professional Services Automation (PSA)
    • Business

    Supported Devices

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    Basecamp

    Project Management
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    Workfront

    Professional Services Automation (PSA)

    Supported Languages

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    Basecamp

    Project Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Japanese
    • Portuguese
    • Polish
    • Danish
    • Swedish
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    Workfront

    Professional Services Automation (PSA)
    • English
    • Spanish
    • German
    • Japanese
    • Portuguese

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