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MINDBODY

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About MINDBODY

MINDBODY Business Management Software is trusted by thousands of clients in over 80 countries to manage and grow their businesses. The software gives your customer the freedom to book their appointment anytime they want.

MINDBODY helps companies leverage technology to streamline operations and make their services more accessible to their clients. It has an integrated payment processing and point of sale hardware; you can quickly perform any transaction at the front desk, online or on the go.

  • 48

    Score

    10 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Free Trial
    Subscription Plans
    Free Plan

Features & Specifications

Key Features

  • Class scheduling
  • Appointment scheduling
  • Waitlists
  • Reminders and follow-ups
  • Online booking
  • Point of sale
  • Credit card processing
  • Staff management
  • Payroll
  • Membership tools

Specifications

Supported languages
English, French, Spanish, German
Serviceable Area
Australia,  Canada,  Germany,  United Kingdom,  United States
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Desktop Linux
  • Mobile App IOS
  • Mobile App Android
Support Options
  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Security and privacy
  • Encryption of data at rest
  • SSL for all pages in application domain
  • Multiple Location Data backup

Ratings Summary

Metric Score Rank
cloudswave Score
48
#6
Domain Authority 72
#3
Alexa Rank 3182
#2
Integration 100
#1
Support options 100
#1
Platforms 100
#1
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MINDBODY Demo Video

MINDBODY Screenshots

Plans & Pricing

Solo

$45
for 1 Month / 1 user(s)

Features

  • MINDBODY App Listing
  • MINDBODY Express
  • Class and Appointment Scheduling
  • Retail Point of Sale
  • Automated Emails
  • Memberships
  • Autopay Billing
  • Reporting 10
  • Unlimited Support
  • Waitlists
  • Facebook Appointment Booking
  • Automated Scheduling Emails
  • MINDBODY Marketing Platform
  • Marketing Lists
  • Profiles
  • Shared Memberships
  • Alerts
  • Tips
  • Online Store
  • Credit Card Processing Recommended
  • Direct Debit Processing Optional
  • Gift Cards
  • SpaFinder Wellness Program

Pro

$65
for 1 Month / 1 user(s)

Features

  • MINDBODY App Listing
  • MINDBODY Express
  • Class and Appointment Scheduling
  • Retail Point of Sale
  • Staff Profiles
  • Automated Emails
  • Memberships
  • Autopay Billing
  • Reporting 25
  • Unlimited Support
  • Personalized Setup and Training
  • Waitlists
  • Facebook Appointment Booking
  • Automated Scheduling Emails
  • MINDBODY Marketing Platform
  • Marketing Lists
  • Profiles
  • Shared Memberships
  • Alerts
  • Tagging and Sorting
  • Class Assessments
  • Hourly Time Clock and Pay Rates
  • Tips
  • Sales Commissions
  • Staff Permissions
  • Google Calendar Integration
  • Online Store
  • Credit Card Processing Recommended
  • Direct Debit Processing Optional
  • Gift Cards
  • SpaFinder Wellness Program
  • Product Inventory Tracking

Ultimate

$195
for 1 Month / 1 user(s)

Features

  • MINDBODY App Listing
  • MINDBODY Express
  • Class and Appointment Scheduling
  • Retail Point of Sale
  • Staff Profiles
  • Room and Equipment Scheduling
  • Automated Emails
  • Memberships
  • Autopay Billing
  • Reporting 90
  • Unlimited Support
  • Personalized Setup and Training
  • Custom API Access
  • Custom Mobile App
  • MBU on Demand Subscription
  • Waitlists
  • Facebook Appointment Booking
  • Automated Scheduling Emails
  • Advanced Online Booking Options
  • MINDBODY Marketing Platform
  • Marketing Lists
  • Advanced Reporting
  • Promotion Codes
  • Referrals and Rewards
  • Mobile Dashboard
  • Profiles
  • Shared Memberships
  • Alerts
  • Tagging and Sorting
  • Class Assessments
  • Hourly Time Clock and Pay Rates
  • Tips
  • Sales Commissions
  • Staff Permissions
  • Payroll Integration
  • Sales Reps
  • Class Assistants
  • Google Calendar Integration
  • Online Store
  • Credit Card Processing Recommended
  • Direct Debit Processing Optional
  • Gift Cards
  • SpaFinder Wellness Program
  • Product Inventory Tracking
  • Purchase Orders
  • Print Barcodes
  • Calculate Shipping Charges
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Critic Reviews

  • 48

    Cloudswave Score for MINDBODY

    Rating based on 10 Critic Reviews

    5 Favorable reviews
    50 %
    2 Mixed reviews
    20 %
    3 unfavorable reviews
    30 %
  • I used MindBody online for a small yoga and meditation school in Paris, France. Since the client facing site turned out not be fully translatable (something that we were promised several times over before singing up) we ended up only using the software back-office. MindBody online has been capable of doing most of what we expected it to do. However it is slow and unnecessarily complicated. It is an ageing platform that gives the impression of a patchwork rather than a coherent whole. In my opinion, the product MindBody delivers does note quite live up to the the image they market. I advice anyone considering MindBody to first have a look at their competitors and only opt for MindBody if this software has a crucial feature that the others do not have. I believe that MindBody was one of the first in this segment, but nowadays there are many modern alternatives. We used MindBody for more than three years and have now switched to Front Desk, a choice that we do not regret.

    Pros : - Versatile with a lot of features - MindBody Online as a company has an excellent self confidence and a well funded marketing department - Reasonable pricing

    Cons : - Slow to work with unintuitive - Ageing architecture, incoherent and partially outdated layout - Poor and unresponsive customer service - The software is not well suited to be translated to other languages

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User Reviews

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