Software Comparison
VerticalResponse vs Sendgrid

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Listed in : Email Management

VerticalResponse, a subsidiary of Deluxe Corporation, helps you grow your business and connect with your customers wherever they are. VerticalRespons... Learn More


Listed in : Email Management

SendGrid is a cloud-based email infrastructure and delivery service. They help companies communicate with their customers, through transactional and m... Learn More

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Pricing Starting From

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VerticalResponse

Email Marketing

Free Plan

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Sendgrid

Email Management

$ 9.95
For 1 Month / 1 user(s)

Available Features

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VerticalResponse

Email Marketing

Up to 1,000 Email Contacts

Unlimited Email Sending

Unlimited Social Followers

Unlimited Social Posts

Connect up to 6 Social Accounts

Award-winning Customer Support

Dedicated Contact Person

Delivery Rate Improvement Review

Email Template with Your Logo

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Sendgrid

Email Management

Email Credits per Month   700,000

Price per Email Beyond Credits  $0.00045

Price/ Newsletter  $0.00025

Open Tracking (SSL)

Click Tracking (SSL)

Unsubscribe Tracking

SMTP Relay

SMTP API

Web API

Sub-User API

Parse API

Event API

DKIM

DKIM Customization

SPF

Reputation Monitoring

ISP Monitoring

Domain Level Load Balancing

Multiple IP Addresses

Dedicated IP Address

ISP Deliverability Outreach

Return Path Certified Partner

Feedback Loop

IP Whitelabeling

Outbound TLS Encryption

Automated Dedicated IP Warm-up

Scheduled Transactional Email Sending

Multi-factor authentication

In-application WYSIWYG and HTML editor

Multiple templates per account

Phone

Chat

Email

Online Support Portal

Drag-n-drop Editor

Subscriber List Management

Advanced Stats Dashboard

Marketing Email API

Most Favorable User Review

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VerticalResponse

Email Marketing
User review from
9
Avni Shah
Oct 7, 2015

Vertical Response gives users a platform to create easy marketing campaigns. I love the fact they give you a free trial so you can play around with the tool to determine if it meets your need. After my free trial was over, I did actually purchase the tool. The user interface is simple and they give you pre-made templates if you don't want to create a campaign/newsletter from scratch.

Pros :

  • Easy-to-use Interface.
  • Selection of templates.
  • Pricing.
  • Drag-and-drop features.
  • The ability to preview your campaign via smartphone/desktop, etc.
  • Social Media Capabilities enabled.
  • Campaign tracking.

Cons :

  • Limited customer service phone support hours.

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Sendgrid

Email Management

No favorable user review available yet for Sendgrid .

Most Unfavorable User Review

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VerticalResponse

Email Marketing
  • User review from
    4
    May 13, 2016

    Nothing as such. I am disappointed after using this email marketing service. I have used for several years for sending marketing emails, but every time they make it so difficult.

    Pros :

    • They have affordable payment plans. For a beginner to email marketing, it's good.
    • They provide you with a free plan where you get around 10,000 of emails per user account.
    • You can send an unlimited amount of emails per month.
    • You can have a variety of campaigns for different emails. Social media integration is also possible, so whenever your new email comes out, it's already posted on social media networking sites like Twitter, Facebook, and LinkedIn.
    • You can also manage your unsubscribes easily.
    • The email comes with a link at the bottom where people can click on it to unsubscribe.
    • With respect to payment options they are flexible and you pay month by month.
    • You can target your audience by importing email lists. It provides an easier way to integrate google analytics and salesforce.
    • They provide you with free webinars and instructional videos so that you can make the most of your email campaigns.

    Cons :

    • Their technical support is pathetic. No one knows what is going on.
    • The email results appeared to be made up.
    • The servers which are used by VR for sending emails are blacklisted and as a result, most of the emails do not reach to the intended recipients.
    • There are a lot of glitches in uploading contacts from excel spreadsheet.
    • The emails don't seem to be responsive. The templates are not responsive enough.
    • The email testing is worse, you don't get to know how the email will look across several responsive devices until you test it out. Unlike MailChimp, it doesn't provide you with responsive templates, neither it gives you any feedback on how well the emails did.
    • They don't do a spam check on the lists imported, so you don't know how many emails in your list are spam which might affect your email open links rate.
    • They don't provide surveys where they can take feedback from their customers, which might help them to solve issues which customers might be facing.
    • If you don't provide a form field in your campaign email, vertical response assigns it on your behalf which can sometimes not reach the intended recipient.
    • Unlinke Mailchimp they don't have spam check score which can tell you whether the email which you are sending is received by the intended recipient.

  • screenshot for Sendgrid

    Sendgrid

    Email Management

    No unfavorable user review available yet for Sendgrid .

    Most Favorable Critic Review

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    VerticalResponse

    Email Marketing
    100
    Windy Chris , IM Report Card

    Thursday 15 October 2009

    Vertical Response is a solid email marketing service. It’s received great reviews from customers and established businesses alike. The Postcard Creation tool and surveys are really helpful for those that want to hone in on their customers or expand their marketing campaigns offline. The interface is harder to use than others and there are less features but Vertical Response is still highly recommended.

    More about VerticalResponse
    View all the VerticalResponse Critic Reviews
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    Sendgrid

    Email Management
    100
    Anonymous contribution , Review Cloud

    Wednesday 18 April 2012

    What else can I say about Sendgrid? It's the single best SMTP service; it's a fabulous service if your architecture is already in the cloud; it's cheap; the people are great.

    More about Sendgrid
    View all the Sendgrid Critic Reviews

    Most Unfavorable Critic Review

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    VerticalResponse

    Email Marketing
    40
    Katherine Miller , Merchant Maverick

    Thursday 07 August 2014

    VerticalResponse has been a well-known name in the email marketing industry for years. Unfortunately, the company is between products right now. Classic lacks responsive design – an increasingly important feature when so many people check email on their phones – and VR2 lacks all but the most rudimentary features. Could VR2 grow to be a good ESP solution? You bet. Is it now? Absolutely not.

    More about VerticalResponse
    View all the VerticalResponse Critic Reviews
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    Sendgrid

    Email Management
    20
    Marc Schipperheyn , GetApp

    Tuesday 22 July 2014

    I would recommend against SendGrid. We started using SendGrid using a relative old list. We immediately ran into issues with this list and had our account suspended. Checking the same list with MailChimp we found that MailChimp warned us about the quality issues before sending, allowing us to clean the list, and SendGrid just closed our account after sending and running into high bounce rates. After that we had to deal with a highly critical customer service department that treated us like a headmaster treats a child. Contrastingly, working with MailChimp is a breeze. I realize that using an old list was actually a mistake on our side. However, I believe a service can protect you against making beginner's mistakes in stead of punishing you for them.

    More about Sendgrid
    View all the Sendgrid Critic Reviews

    Demo Video

    screenshot for VerticalResponse

    VerticalResponse Demo Video

    Email Marketing
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    Sendgrid Demo Video

    Email Management

    Screenshots

    screenshot for VerticalResponse

    VerticalResponse

    Email Marketing
    Screenshot for VerticalResponse   4 screenshots available
    screenshot for Sendgrid

    Sendgrid

    Email Management
    Screenshot for Sendgrid 5 screenshots available

    Typical Customer

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    VerticalResponse

    Email Marketing
    • Business
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    Sendgrid

    Email Management
    • Business

    Supported Devices

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    VerticalResponse

    Email Marketing
    screenshot for Sendgrid

    Sendgrid

    Email Management

    Supported Languages

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    VerticalResponse

    Email Marketing
    • English
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    Sendgrid

    Email Management
    • English

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