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Logo for VerticalResponse

VerticalResponse Coupons, Reviews, Comparisons and Alternatives

About VerticalResponse

VerticalResponse, a subsidiary of Deluxe Corporation, helps you grow your business and connect with your customers wherever they are. VerticalResponse  provides a full suite of Web-based, self-service marketing solutions including email marketing, social media, event marketing, direct mail and online surveys. Its mission is to empower businesses and non-profit organizations to easily and affordably create, share and analyze their own marketing campaigns.

Users can benefit from a wide variety of features including more than 700 free email marketing templates; the ability to share their content over social media networks; and robust reporting so that they can understand campaign success.

  • 74


    49 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Mac OSX
  • Mobile
  • API
  • Pricing
    View details
    Free Trial
    Subscription Plans
    Free Plan

Features & Specifications

Key Features

  • Free list building tool
  • Email Marketing
  • Online Surveys
  • Direct Mail Postcards
  • Forward-to-a-Friend


Supported languages
Serviceable Area
Australia,  Canada,  China,  India,  United Kingdom,  United States
Supported Platforms
  • Web Based
VerticalResponse integrates with Wishpond and more than 8 other solutions. View details
Support Options
  • Online Support
  • Phone Support
  • Video Tutorials

Ratings Summary

Metric Score Rank
cloudswave Score
Domain Authority 84
Alexa Rank 22064
Facebook 82
Twitter 99
Google+ 68
Integration 48
Support options 61
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VerticalResponse Demo Video

VerticalResponse Screenshots

Plans & Pricing

Showing 4 out of 4 - View All

VerticalResponse Integrations

logo for Wishpond


Campaign Management

VerticalResponse integrates with Wishpond. Wishpond is an All-in-One marketing platform designed to help businesses generate and nurture lea...
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SnapLogic Salesforce Integration

Cloud Integration

VerticalResponse integrates with SnapLogic Salesforce Integration. SnapLogic delivers rapid Salesforce integration with back-office SAP or Oracle ERP applications t...
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Social Media Management

VerticalResponse integrates with LoginRadius. LoginRadius manages your website registration process, keep your customer data secure, and integr...
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Web Analytics

VerticalResponse integrates with Dasheroo. Dasheroo is a Business performance metrics dashboards that monitor your business data from apps l...
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Critic Reviews

  • 74

    Cloudswave Score for VerticalResponse

    Rating based on 49 Critic Reviews

    18 Favorable reviews
    90 %
    2 Mixed reviews
    10 %
    0 unfavorable reviews
    0 %
  • An improved interface, event management tools, and various social media tools keep VerticalResponse in the conversation as a solid corporate email marketing platform.

  • VerticalResponse offers quality email design and in depth data analysis for an affordable price compared to competitors. The free service includes a lot of helpful features and doesn’t have a time limit, so you can try the service out without having to invest anything. If you decide to upgrade, not all plans include all of the features, so you may end up paying more than you initially thought to get all of the features you want.

  • If you're looking for a simple way to stay in touch with the people most interested in your company, whether by email or with social networks, VerticalResponse is a great app to choose. It'll keep you from having to learn your way around a new interface, so you can instead use your time to craft beautiful emails.

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User Reviews

  • 2 In total

  • User review from


    Nothing as such. I am disappointed after using this email marketing service. I have used for several years for sending marketing emails, but every time they make it so difficult.

    Pros :

    • They have affordable payment plans. For a beginner to email marketing, it's good.
    • They provide you with a free plan where you get around 10,000 of emails per user account.
    • You can send an unlimited amount of emails per month.
    • You can have a variety of campaigns for different emails. Social media integration is also possible, so whenever your new email comes out, it's already posted on social media networking sites like Twitter, Facebook, and LinkedIn.
    • You can also manage your unsubscribes easily.
    • The email comes with a link at the bottom where people can click on it to unsubscribe.
    • With respect to payment options they are flexible and you pay month by month.
    • You can target your audience by importing email lists. It provides an easier way to integrate google analytics and salesforce.
    • They provide you with free webinars and instructional videos so that you can make the most of your email campaigns.

    Cons :

    • Their technical support is pathetic. No one knows what is going on.
    • The email results appeared to be made up.
    • The servers which are used by VR for sending emails are blacklisted and as a result, most of the emails do not reach to the intended recipients.
    • There are a lot of glitches in uploading contacts from excel spreadsheet.
    • The emails don't seem to be responsive. The templates are not responsive enough.
    • The email testing is worse, you don't get to know how the email will look across several responsive devices until you test it out. Unlike MailChimp, it doesn't provide you with responsive templates, neither it gives you any feedback on how well the emails did.
    • They don't do a spam check on the lists imported, so you don't know how many emails in your list are spam which might affect your email open links rate.
    • They don't provide surveys where they can take feedback from their customers, which might help them to solve issues which customers might be facing.
    • If you don't provide a form field in your campaign email, vertical response assigns it on your behalf which can sometimes not reach the intended recipient.
    • Unlinke Mailchimp they don't have spam check score which can tell you whether the email which you are sending is received by the intended recipient.

    • May 13, 2016
  • User review from

    Avni Shah

    Vertical Response gives users a platform to create easy marketing campaigns. I love the fact they give you a free trial so you can play around with the tool to determine if it meets your need. After my free trial was over, I did actually purchase the tool. The user interface is simple and they give you pre-made templates if you don't want to create a campaign/newsletter from scratch.

    Pros :

    • Easy-to-use Interface.
    • Selection of templates.
    • Pricing.
    • Drag-and-drop features.
    • The ability to preview your campaign via smartphone/desktop, etc.
    • Social Media Capabilities enabled.
    • Campaign tracking.

    Cons :

    • Limited customer service phone support hours.

    • October 7, 2015
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