SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. The company focus on helping people make better decisions, and has built technology based on over 10 years of experience in survey methodology and web development. Customers include 99% of the Fortune 500, academic institutions, small businesses, HR departments and neighborhood soccer leagues everywhere.
Showing 5 out of 12 - View All
SurveyMonkey integrates with Zapier. Zapier lets you easily connect the web apps you use, making it easy to automate tedious tasks. Yo...
SurveyMonkey integrates with Wrike. Wrike provides the robust project management features you need, combined with practical collabora...
SurveyMonkey integrates with Wishpond. Wishpond is an All-in-One marketing platform designed to help businesses generate and nurture lea...
SurveyMonkey integrates with Trackvia. TrackVia's easy-to-use application platform empowers non-technical users to build their own web a...
SurveyMonkey integrates with SnapLogic Salesforce Integration. SnapLogic delivers rapid Salesforce integration with back-office SAP or Oracle ERP applications t...
Cloudswave Score for SurveyMonkey
Rating based on 154 Critic Reviews
We had been using a much more expensive survey tool for our monthly Net Promoter Score survey. We wanted to switch to something more user-friendly and less expensive. We compared several survey apps that could: a) reduce our monthly costs b) be customized to our brand and needs and c) Import the data results in an easy way. SurveyMonkey met all of our needs and we decided to go with the Gold Plan. It's very easy to use, intuitive and responsive. It has allowed us to customize the survey and the email collector to fit our business brand and saved us a a lot of money!
Pros : -Pricing -User-friendly -Great Reporting tool -Clean and easy way to see results
Cons : -Support can be a bit slow -If using the email collector, must know basic HTML to customize the look of the email to your brand
Jeannette Saquet, on TrustRadius
SurveyMonkey Use Cases and Deployment ScopeWhen we have very simple surveys -- limited skips, short, etc. -- where we don't have to go to an outside supplier's web site, we set it up on our company web site with Survey Monkey.
Pros : Cost is very reasonableVery easy to program surveys -- no high level training/learning curve requiredThe survey format is very attractive and easy for respondents to fill out
Cons : Does not work well with more complex surveys with complicated skip patternsInability to include graphics or video into surveyWe can only use it when we have email addresses for target respondents or we have to contact them via phone, letter, etc. and ask them to come to our site. This requires that we have sufficient sample to allow for non-respondents.
Pat M. , on G2 Crowd
What do you like best?
What do you like best?
The software is relatively straightforward so you can get a simple survey up and running in a relatively short time. Inexpensive - far less expensive than the powerful survey software. If you only have simple surveys, then you can't beat the price. Also, it does offer users some abilities to customize the look and feel of a survey so you're not stuck with some basic, 'out of the box' look. Finally, I found their customer service people responsive, friendly, and helpful. Keep in mind that only the highest level subscriptions allow you to speak to a representative so unless you're willing to shell out the
What do you dislike?
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that govern how the data is collected from respondents. If you're not technically apt, the collector can throw a MonkeyWrench into the mix preventing you from getting a simple survey up and running quickly. It can take awhile to get your head around this one as it is not an intuitive feature. Once you understand it, you almost wonder how other survey software gets around the idea of not having it. And you can use one collector for different surveys or you can switch collectors for a given survey. But before you get to that understanding, we could see where most people would be scratching their head and pulling a Curious George wondering why this element is even there in the first place.
Enter your email and press continue to start downloading.
The white paper has been sent to your email. You can also download it right now from this URL: Detailed comparison of the 10 best Survey software