Software Comparison
MyCrowd vs UsersThink vs Freshservice

Save time and effort by comparing these leading IT Management software.
Quickly access the latest reviews to read actual user opinions and ratings. Get amazing coupons and discounts, access Free Demos or Trials immediately.



Listed in : IT Management

MyCrowd has tens of thousands of testers who compete to find bugs. Our community of testers are world-class and each bug passes a three point verifica... Learn More


Listed in : IT Management

UsersThink help you gain more conversions out of your landing pages, it help you also get focused on feedback coming from users across the USA who hav... Learn More


Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

Pricing Starting From

screenshot for MyCrowd

MyCrowd

User Testing

$ 49
For 1 Month / 1 user(s)

screenshot for UsersThink

UsersThink

User Testing

$ 59
Single payment / 1 user(s)

screenshot for Freshservice

Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

screenshot for MyCrowd

MyCrowd

User Testing

20% Discount on Bugs

Invite Only Tests

Custom Solutions

TestFlight and Hockey App Support

Dedicated Account Rep

screenshot for UsersThink

UsersThink

User Testing

12 USA-based participants

Results in 24 hours

Demographic info

screenshot for Freshservice

Freshservice

IT Management

Integrated Game Mechanics

Round Robin Assignment

Custom SSL & Trusted IP

Service Catalog

Contract Management

Problem Management

Change Management

Release Management

Custom Roles

Portal Customization

CMDB

Satisfaction Surveys

Time Tracking

Unlimited End Users

Multiple Helpdesk Emails

Up to 3 agents

Up to 100 free assets

Incident Management

Knowledge Base

Self Service Portal

SLA Management

100 End Users

100 Free Assets

Free Trial Availability

screenshot for Freshservice

MyCrowd

User Testing

No Free Trial Available.

screenshot for Freshservice

UsersThink

User Testing

No Free Trial Available.

screenshot for Freshservice

Freshservice

IT Management

Most Favorable Critic Review

screenshot for MyCrowd

MyCrowd

User Testing
screenshot for UsersThink

UsersThink

User Testing
screenshot for Freshservice

Freshservice

IT Management
100
Alexis Casanis , GetApp

Wednesday 20 August 2014

Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

More about Freshservice
View all the Freshservice Critic Reviews

Most Unfavorable Critic Review

screenshot for MyCrowd

MyCrowd

User Testing

No critic review available yet for MyCrowd .

screenshot for UsersThink

UsersThink

User Testing

No critic review available yet for UsersThink .

screenshot for Freshservice

Freshservice

IT Management
40
Benjamin Seeman , GetApp

Thursday 14 August 2014

I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

More about Freshservice
View all the Freshservice Critic Reviews

Demo Video

screenshot for MyCrowd

MyCrowd Demo Video

User Testing

No Demo Video Available.

screenshot for UsersThink

UsersThink Demo Video

User Testing

No Demo Video Available.

screenshot for Freshservice

Freshservice Demo Video

IT Management

Screenshots

screenshot for UsersThink

UsersThink

User Testing
Screenshot for UsersThink 4 screenshots available
screenshot for Freshservice

Freshservice

IT Management
Screenshot for Freshservice 4 screenshots available

Typical Customer

screenshot for MyCrowd

MyCrowd

User Testing
  • Business
screenshot for UsersThink

UsersThink

User Testing
  • Business
  • Personal Use
screenshot for Freshservice

Freshservice

IT Management
  • Business

Supported Devices

screenshot for MyCrowd

MyCrowd

User Testing
screenshot for UsersThink

UsersThink

User Testing
screenshot for Freshservice

Freshservice

IT Management

Supported Languages

screenshot for MyCrowd

MyCrowd

User Testing
  • English
screenshot for UsersThink

UsersThink

User Testing
  • English
screenshot for Freshservice

Freshservice

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
  • Danish
  • Norwegian
  • Swedish

Free Download: IT Management Software Pricing Guide

Enter your email and press continue to start downloading.

Detailed comparison of the 10 best IT Management software!

One last step to begin your download:

Complete this brief form and we'll email you the PDF document.

Thank you for downloading the white paper..

The white paper has been sent to your email. You can also download it right now from this URL: