Software Comparison
Cirrus Insight vs SimplyCast vs Samanage

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Listed in : IT Management

Cirrus Insight puts the power of the Salesforce.com CRM right inside Gmail. Cirrus Insight brings context to communications with prospects and custome... Learn More


Listed in : IT Management

SimplyCast is an all in one marketing suite for organizations worldwide. SimplyCast's software automates email, survey, event, SMS, fax, Twitter and ... Learn More


Listed in : IT Management

Samanage is an enterprise service desk software that gives IT the opportunity to continuously improve how their organization supports strategic busine... Learn More

Free Trial

Pricing Starting From

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Cirrus Insight

Cloud Integration

$ 9
For 1 Month / 1 user(s)

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SimplyCast

Marketing Automation

Free Plan

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Samanage

IT Management

No Pricing Available yet.

Available Features

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Cirrus Insight

Cloud Integration

See who opens your emails with real-time notifications

Save emails directly to Salesforce

See complete customer profiles with each message

Sync Google Calendar & Contacts to Salesforce

Sync Outlook Calendar to Salesforce

Create leads/contacts with Contact Capture

Use Salesforce templates in your inbox

Instantly create and update opportunities/cases

Track Salesforce usage and adoption rates with Cirrus Analytics

Integrates with all your favorite Salesforce apps

Compatible with Gmail, iPhone/iPad, Office 365, Outlook 2013 and all editions of Salesforce

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SimplyCast

Marketing Automation

Included Contacts 40,000

Remove Logo

Shortcode

Social Media Integrations

Social Media Posting

Landing Page Creator

Event Management

Repeating Triggers

Mobile Marketing

Included Contacts 5,000

Import & Export

Media File Sharing and Tracking

Wizard driven, no IT required

Custom Event Driven Triggers

Email Creator

Surveys and Polls

Coupons

Email and Page Templates

Industry Leading Deliverability

Brand Monitor (Twitter/FB/LinkedIn)

Smart Targeting by Demographics and Behaviour

Web Form Lead Capture

Customization Capabilities

Google Adwords

Inbound Marketing

Contact & List Management

Workflow Automation

Reports & Analytics

CM - Contact Management

3rd Party CRM Integration

Anonymous Visitor Tracking

Form Builder

Event

Facebook

Fax

SMS

Voice

Survey

Landing Page

Twitter

Email

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Samanage

IT Management

Service Desk

Ticket Management

Service Catalog

Self-Service Portal

Problem Management

Change Management

Knowledge Base

Auto-assignment

Email Integration

Reports

API

SLA

Google apps integration

Mobile access

Free Trial Availability

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Cirrus Insight

Cloud Integration
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SimplyCast

Marketing Automation

No Free Trial Available.

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Samanage

IT Management
Free Trial Available

Most Favorable User Review

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Cirrus Insight

Cloud Integration
User review from
9
Tamer Desouki
Mar 11, 2016

Cirrus Insight has been one of those products that are a great concept but can be a bit finicky at times. I’ll explain. First off, I use Cirrus Insight as a tool that attaches to my Gmail account. Cirrus is then linked to my Salesforce profile so that all my activity can be synchronized and saved. Since Gmail is the primary email provider I use for work, it is a perfect and seamless integration. The Cirrus Insight toolbar appears on the right-hand side of the Gmail inbox and contains valuable information. From the tabs top to bottom, they include: a search bar that allows you to search for any lead, contact or account that is saved in Salesforce. This is a great tool if you need to search for someone/thing quickly without having to navigate away from the screen you’re on. Second, there is a “My Task” tab that lists all Salesforce tasks that have been entered. You can add a task at any time as well as set the filter for how tasks are displayed. By default, I use the “Today Overdue” marker to show me what tasks I need to complete today as well as what tasks I have missed.There is also a “snapshot” tab that gives you a quick look at any person that you are focused on. It will show you what account they are associated with, if there are opportunities in Salesforce that are associated with this individual, and you can also find activity.

Pros :

  • The feature I think I use most is the email tracking feature. Whenever I am about to send an email, I make sure that Cirrus is going to track the email.
  • The information that it gathers is how many time the email was opened, what time it was opened, if a link was clicked on and what device they used to open the email.
  • This can be helpful in timing follow-up emails.

Cons :

  • One thing I dislike about this email tracking feature is sometimes there will be a false “email opened” response or Cirrus will fail to track that it was opened altogether.
  • This can be frustrating when trying to time the next set of emails.

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SimplyCast

Marketing Automation

No favorable user review available yet for SimplyCast .

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Samanage

IT Management

No favorable user review available yet for Samanage.

Most Favorable Critic Review

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Cirrus Insight

Cloud Integration
100
Chad Griffeth , TrustRadius

Wednesday 12 August 2015

Cirrus Insight Use Cases and Deployment ScopeBeing a small business, I wear a lot of hats, and any tool that can streamline activities and save me time at a reasonable cost is highly appreciated and valuable. In working with Cirrus Insight, I appreciate their forward-looking approach to their system as it has had small positive steps (syncing contacts and calendars) and huge leaps (templates integration, follow-up tasks/reminders and integration with custom objects) throughout my experience. It saves me a TON of time and makes my work life much more efficient.

More about Cirrus Insight
View all the Cirrus Insight Critic Reviews
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SimplyCast

Marketing Automation
100
Anonymous contribution , MarketingBlueBook.com

Wednesday 31 December 1969

The 360 Automation Manager improves customer relations and engagement by providing immediate responses even when a customer care representative might not be available. The platform never forgets a birthday or an oil change reminder or a perfectly timed special promotion.

More about SimplyCast
View all the SimplyCast Critic Reviews
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Samanage

IT Management
100
Erik Blum , ITSMdaily

Sunday 08 February 2015

I am really impressed with Samanage, they have a great product with unique features. Usability is supereb and design is pleasant to the eyes. If you are looking for a Service Desk, give Samanage a chance with a 14 days trial, just to see what a great Service Desk looks like.

More about Samanage
View all the Samanage Critic Reviews

Most Unfavorable Critic Review

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Cirrus Insight

Cloud Integration

No critic review available yet for Cirrus Insight .

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SimplyCast

Marketing Automation
20
Anonymous contribution , GetApp

Tuesday 18 November 2014

Terrible software and the support is worse. There are too many providers out there to settle for this type of buggy software and people who just don't care. Very poor open rates - you would be much better off spending a few dollars more to get your emails read.

More about SimplyCast
View all the SimplyCast Critic Reviews
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Samanage

IT Management

No critic review available yet for Samanage .

Demo Video

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Cirrus Insight Demo Video

Cloud Integration
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SimplyCast Demo Video

Marketing Automation
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Samanage Demo Video

IT Management

Screenshots

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Cirrus Insight

Cloud Integration
Screenshot for Cirrus Insight 4 screenshots available
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SimplyCast

Marketing Automation
Screenshot for SimplyCast 4 screenshots available

Typical Customer

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Cirrus Insight

Cloud Integration
  • Business
  • Personal Use
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SimplyCast

Marketing Automation
  • Business
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Samanage

IT Management
  • Business

Supported Devices

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Cirrus Insight

Cloud Integration
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SimplyCast

Marketing Automation
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Samanage

IT Management

Supported Languages

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Cirrus Insight

Cloud Integration
  • English
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SimplyCast

Marketing Automation
  • English
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Samanage

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
  • All languages

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