Software Comparison
WebAsyst Helpdesk vs Casengo

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Listed in : Live Chat

Help Desk is an online application for the proper handling of email requests from your customers. It stores all messages in a single queue, displays t... Learn More

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Listed in : Live Chat

Casengo develops and markets an all-in-one customer support application. With this cloud-based application, small business owners can handle customer ... Learn More

Pricing Starting From

screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management

Free Plan

screenshot for Casengo

Casengo

Live Chat

Free Plan

Available Features

screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management

Storage space: 50GB

Users (collaborators): Unlimited

Files: Unlimited

Photos: Unlimited

Contacts: Unlimited

Messages per day (bulk email sending):5000

Projects: Unlimited

Open issues: Unlimited

Notes: Unlimited

Pages: Unlimited

Products: Unlimited

Orders per month: Unlimited

Requests: unlimited

screenshot for Casengo

Casengo

Live Chat

User limit: Unlimited

Flex users

Email

Chat

Twitter

Facebook

Call logging

Conversations: Unlimited

Multi-brand support

Labels

Filters

Collaborate with co-workers

Macros: Unlimited

Customize chat

Online/offline status

Pre-chat form

Language: 10+

Customize text lines

Intelligent pre-chat response

Sound notification

Mailboxes: 1

New message notification

Connect Facebook page: Unlimited

Connect Twitter page: Unlimited

Search Twitter

Mailboxes: 1

Knowledge base / FAQ

Free Trial Availability

screenshot for Casengo

WebAsyst Helpdesk

Help Desk and Ticket Management

No Free Trial Available.

screenshot for Casengo

Casengo

Live Chat

Most Favorable Critic Review

screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management
80
Renee Shipley , TopTenReviews

Friday 17 October 2014

If you're looking for the customer relationship management system, WebAsyst provides a unique layout and design but lacks many of the features we wanted to find in our CRM software options. A photo sharing option was unique to this application and was very useful in several circumstances. WebAsyst focuses their business CRM features on file sharing and customer relationship management. 

More about WebAsyst Helpdesk
View all the WebAsyst Helpdesk Critic Reviews
screenshot for Casengo

Casengo

Live Chat
60
Anonymous contribution , TopTenReviews

Wednesday 31 December 1969

While you can configure the Premium version of Casengo for most languages, not having French or Spanish as out-of-the-box options can be a large detraction for North American vendors. However, if language is not an issue, Casengo’s simplicity of implementation, social media approach and low price point makes it a product worth considering for any growing company.

More about Casengo
View all the Casengo Critic Reviews

Demo Video

screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk Demo Video

Help Desk and Ticket Management

No Demo Video Available.

screenshot for Casengo

Casengo Demo Video

Live Chat

Screenshots

screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management
Screenshot for WebAsyst Helpdesk 4 screenshots available

Typical Customer

screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management
  • Business
screenshot for Casengo

Casengo

Live Chat
  • Business

Supported Devices

screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management
screenshot for Casengo

Casengo

Live Chat

Supported Languages

screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management
  • English
screenshot for Casengo

Casengo

Live Chat
  • English
  • German
  • Russian

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