Software Comparison
Vision Helpdesk vs HelpOnClick

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Listed in : Live Chat

Vision Helpdesk offers best customer support management tools available both SaaS and Download licenses, It offers Help Desk, Multi Brand Help Desk ... Learn More


Listed in : Live Chat

Increase sales and customer satisfaction with HelpOnClick state of the art Live Chat Software.This customer service appandnbsp;helps you to see exactl... Learn More

Pricing Starting From

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management

$ 10
For 1 Year / 1 user(s)

screenshot for HelpOnClick

HelpOnClick

Live Chat

$ 10
For 1 Month / 1 user(s)

Available Features

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management

Multi Channel

Satellite Help Desk

Ticket Billing

Blabby

Gamification

Task Management

Help Desk Core Features

Ticket Management

Staff Management

Client Management

Self Service

Workflow

SLA & Escalation

Client Portal

Multi-Language

Reports

Security

Survey

Time Tracking

Asset Management

Incident Management

Problem Management

Change Management

Release Management

Knowledge Base

CMDB

Product Catalog

Supplier Management

Service Catalog

Financial Management

Contract Management

free support and software updates for life

screenshot for HelpOnClick

HelpOnClick

Live Chat

Up to 15 seats

Full multi website support

Powerful invitations rules

Virtual Agent – works when you rest

Choose a theme to match your site

Choose from existing icons

Use your own icon

Customize texts

Copy & paste HTML code One time set up

Customize all pre-chat fields

Use real pictures of your operators

Monitor traffic in real time

Invite to chat automatically

Invite to chat manually

Invite to chat by widget

Invite to chat by lightbox

Run multiple chats

See what the visitor is typing before they send it

Attach notes to your conversation

Use canned messages

Chat between operators

Transfer chat

Sound whenever a visitor has entered to chat

"Leave a message", redirect or hide when offline

Chat in any language

See operator statistics

View previous chats for returning visitors

Searchable transcript history

Use advanced statistics and reporting

Print or email transcripts

Set up Google Analytics reports

Facebook

Social Media Buttons: Twitter,Google+, Facebook

Google Analytics

CMS

E-Commerce

Help Desk & CRM

Free Trial Availability

screenshot for HelpOnClick

Vision Helpdesk

Help Desk and Ticket Management
screenshot for HelpOnClick

HelpOnClick

Live Chat

Most Favorable Critic Review

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management
75
Jose Maria Delos Santos , Project Management

Thursday 02 January 2014

Vision Helpdesk offers advanced customer support features, multi channel integration, SaaS or on-premise hosting, mobile apps accessibility, and satellite helpdesk features for multiple companies in a single logon and management interface. All these empower your helpdesk staffs to do their job simpler and better, so they can help your customers’ end users well.

More about Vision Helpdesk
View all the Vision Helpdesk Critic Reviews
screenshot for HelpOnClick

HelpOnClick

Live Chat
75
Anonymous contribution , Live chat Software

Wednesday 31 December 1969

When it comes to browser based live chat support, HelpOnClick stands up as one of the best support platforms available. It does not offer complicated features like third-party integration with CRM software but it’s web-based and this alongside other similar limitations can be forgiven.

More about HelpOnClick
View all the HelpOnClick Critic Reviews

Most Unfavorable Critic Review

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management
40
Anonymous contribution , AppAppeal

Thursday 01 September 2011

Vision Helpdesk is a tool intended for companies who need a better helpdesk solution. The application is also aimed at larger companies that require multiple language options and need to oversee multiple products. The application includes a variety of features as well as four diverse membership plans that also offer addon options. The apps looks outdated and is difficult to understand, we don't recommend this app.

More about Vision Helpdesk
View all the Vision Helpdesk Critic Reviews
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HelpOnClick

Live Chat

No critic review available yet for HelpOnClick .

Demo Video

screenshot for Vision Helpdesk

Vision Helpdesk Demo Video

Help Desk and Ticket Management
screenshot for HelpOnClick

HelpOnClick Demo Video

Live Chat

Screenshots

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management
Screenshot for Vision Helpdesk 5 screenshots available

Typical Customer

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management
  • Business
screenshot for HelpOnClick

HelpOnClick

Live Chat
  • Business

Supported Devices

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management
screenshot for HelpOnClick

HelpOnClick

Live Chat

Supported Languages

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
screenshot for HelpOnClick

HelpOnClick

Live Chat
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish

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