Software Comparison
Velaro vs LiveHelpNow

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Listed in : Live Chat

Velaro is the largest independently owned live chat provider in the industry. For over a decade. the company has helped improve the performance of com... Learn More


Listed in : Live Chat

LiveHelpNow is a help desk software solution for customer service and live chat. The app provides a selection of features to help better understa... Learn More

Pricing Starting From

screenshot for Velaro

Velaro

Live Chat

$ 29.95
For 1 Month / 1 user(s)

screenshot for LiveHelpNow

LiveHelpNow

Live Chat

No Pricing Available yet.

Available Features

screenshot for Velaro

Velaro

Live Chat

Click-to-Chat

Simple Quick-Start Wizard

Pre & Post Chat Surveys

Basic Branding & Customization

Dept & Skills Based Routing

Customizable Buttons & Chat Windows

Push-Page & Agent-to-Visitor File Advanced Branding & Templating

Co-Navigate Website with Visitors

Transfer

Standard Reporting

Comprehensive Survey Reporting

Multi-Step Conversion Tracking

Comprehensive Survey Reporting

Google Analytics

NetApplications/HitsLink

AspDotNetStorefront

Third Party Application Integration

Transaction Tracking

Real-time Alerts & Notifications

Advanced Proactive Chat Invitations

Customer Segmentation

Content Targeting

Google Translate

Salesforce.com

Netsuite.com

Microsoft Dynamics

Sugar CRM

Zendesk

GetSatisfaction

Real-time Visitor Page Navigation History

Advanced Geo-targeting

Search Engine & Keyword Reporting

View Previous Chats & Survey Submissions

Advanced Off-line Visitor Reporting

56-bit SSL Security

Role Based Security

IP Address Blocking

Customer Support Access

Customized Training

Success Manager Access

screenshot for LiveHelpNow

LiveHelpNow

Live Chat
  • Realtime Visitor Monitoring
  • Visitor Action Triggers
  • Social Insights
  • Custom Information Feed
  • Hot Leads & Customer Lists
  • Create Promotional Ads
  • Record Call Logs
  • Capture Call Back Requests
  • Full Email & Ticket Management
  • Create Customizable Surveys
  • Free Trial Availability

    screenshot for LiveHelpNow

    Velaro

    Live Chat
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat

    No Free Trial Available.

    Most Favorable Critic Review

    screenshot for Velaro

    Velaro

    Live Chat
    75
    Anonymous contribution , The Review Jury

    Wednesday 31 December 1969

    Except for the fact that the navigation is not so user-friendly, the price and the features offered by the live chat system of Velaro.com is excellent. In fact, it ranked second in online reviews for the top ten best live chat support software. If value for your money and an asset to your business is what you are looking for, the Velaro Live Chat system is just the thing for you.

    More about Velaro
    View all the Velaro Critic Reviews
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    90
    Anonymous contribution , TopTenReviews

    Wednesday 31 December 1969

    LiveHelpNow is reliable, feature-loaded software that both your agents and customers will appreciate. With remote administration, mobile phone chat, campaign capability and customer tracking, your customer support service will be unmatched. The variety of customer-friendly features, coupled with revenue-generating business options and robust help and support, make LiveHelpNow the best live chat support software available.

    More about LiveHelpNow
    View all the LiveHelpNow Critic Reviews

    Most Unfavorable Critic Review

    screenshot for Velaro

    Velaro

    Live Chat

    No critic review available yet for Velaro .

    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    0
    Anonymous contribution , GetApp

    Monday 30 November -1

    More about LiveHelpNow
    View all the LiveHelpNow Critic Reviews

    Demo Video

    screenshot for Velaro

    Velaro Demo Video

    Live Chat
    screenshot for LiveHelpNow

    LiveHelpNow Demo Video

    Live Chat

    Screenshots

    Typical Customer

    screenshot for Velaro

    Velaro

    Live Chat
    • Business
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    • N/A

    Supported Devices

    screenshot for Velaro

    Velaro

    Live Chat
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat

    Supported Languages

    screenshot for Velaro

    Velaro

    Live Chat
    • English
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    • English

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