Software Comparison
OneDesk Customer Service vs SmarterTrack

Save time and effort by comparing these leading Help Desk and Ticket Management software.
Quickly access the latest reviews to read actual user opinions and ratings. Get amazing coupons and discounts, access Free Demos or Trials immediately.



Listed in : Help Desk and Ticket Management

OneDesk Customer Service let you send your customers a link to your customer portal or embed it in your website. Build a customer community and let cu... Learn More


Listed in : Help Desk and Ticket Management

SmarterTrack is a powerful helpdesk built for tracking, managing, and reporting on customer service and communications, including sales opportunities ... Learn More

Pricing Starting From

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management

$ 10
For 1 Month / 1 user(s)

screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management

$ 20
For 1 Month / 1 user(s)

Available Features

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management

Allow customers to interact with you directly on your website

Provide superior customer support

Never overlook another customer email

Powerful filtering and sorting

Keep track of all your customer-related activities

Keep customers updated on their feedback, every step of the way

Let customers help themselves and each other

Dashboard & Reports

screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management

A support ticket system

Online community

Live chat software

Knowledge base software

A self-service helpdesk portal

A fully integrated SIP-compliant softphone

Call logging and VoIP

Who's On visitor monitoring

A task management system

Time logging

Multiple brand support

Customer satisfaction surveys

Helpdesk reporting and analytics

Single Sign-On (SSO)

Free Trial Availability

screenshot for SmarterTrack

OneDesk Customer Service

Help Desk and Ticket Management
screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management

Most Favorable Critic Review

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management
100
Jim Brown , Tech Clarity

Wednesday 21 March 2012

One of the reasons I find OneDesk unique is that it focuses on the front end more than a PLM system, but also provides more execution capabilities than most idea management software. In this way, it defies some of the traditional systems boundaries. In fact, there are two features that I find really compelling and unique that are not found in most innovation or PLM solutions.

More about OneDesk Customer Service
View all the OneDesk Customer Service Critic Reviews
screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management
75
Mayank , I Love Free Software

Saturday 13 November 2010

SmarterTrack is a complete solution for any organization to provide excellent quality customer service, so give it a try!

More about SmarterTrack
View all the SmarterTrack Critic Reviews

Demo Video

screenshot for OneDesk Customer Service

OneDesk Customer Service Demo Video

Help Desk and Ticket Management
screenshot for SmarterTrack

SmarterTrack Demo Video

Help Desk and Ticket Management

Screenshots

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management
Screenshot for OneDesk Customer Service 4 screenshots available
screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management
Screenshot for SmarterTrack 4 screenshots available

Typical Customer

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management
  • Business
screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management
  • Business

Supported Devices

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management
screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management

Supported Languages

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management
  • English
  • French
screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management
  • English

Free Download: Help Desk and Ticket Management Software Pricing Guide

Enter your email and press continue to start downloading.

Detailed comparison of the 10 best Help Desk and Ticket Management software!

One last step to begin your download:

Complete this brief form and we'll email you the PDF document.

Thank you for downloading the white paper..

The white paper has been sent to your email. You can also download it right now from this URL: