Software Comparison
OneDesk Customer Service vs LiveHelpNow

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Listed in : Live Chat

OneDesk Customer Service let you send your customers a link to your customer portal or embed it in your website. Build a customer community and let cu... Learn More


Listed in : Live Chat

LiveHelpNow is a help desk software solution for customer service and live chat. The app provides a selection of features to help better understa... Learn More

Pricing Starting From

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management

$ 10
For 1 Month / 1 user(s)

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LiveHelpNow

Live Chat

No Pricing Available yet.

Available Features

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management

Allow customers to interact with you directly on your website

Provide superior customer support

Never overlook another customer email

Powerful filtering and sorting

Keep track of all your customer-related activities

Keep customers updated on their feedback, every step of the way

Let customers help themselves and each other

Dashboard & Reports

screenshot for LiveHelpNow

LiveHelpNow

Live Chat
  • Realtime Visitor Monitoring
  • Visitor Action Triggers
  • Social Insights
  • Custom Information Feed
  • Hot Leads & Customer Lists
  • Create Promotional Ads
  • Record Call Logs
  • Capture Call Back Requests
  • Full Email & Ticket Management
  • Create Customizable Surveys
  • Free Trial Availability

    screenshot for LiveHelpNow

    OneDesk Customer Service

    Help Desk and Ticket Management
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat

    No Free Trial Available.

    Most Favorable Critic Review

    screenshot for OneDesk Customer Service

    OneDesk Customer Service

    Help Desk and Ticket Management
    100
    Jim Brown , Tech Clarity

    Wednesday 21 March 2012

    One of the reasons I find OneDesk unique is that it focuses on the front end more than a PLM system, but also provides more execution capabilities than most idea management software. In this way, it defies some of the traditional systems boundaries. In fact, there are two features that I find really compelling and unique that are not found in most innovation or PLM solutions.

    More about OneDesk Customer Service
    View all the OneDesk Customer Service Critic Reviews
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    90
    Anonymous contribution , TopTenReviews

    Wednesday 31 December 1969

    LiveHelpNow is reliable, feature-loaded software that both your agents and customers will appreciate. With remote administration, mobile phone chat, campaign capability and customer tracking, your customer support service will be unmatched. The variety of customer-friendly features, coupled with revenue-generating business options and robust help and support, make LiveHelpNow the best live chat support software available.

    More about LiveHelpNow
    View all the LiveHelpNow Critic Reviews

    Most Unfavorable Critic Review

    screenshot for OneDesk Customer Service

    OneDesk Customer Service

    Help Desk and Ticket Management

    No critic review available yet for OneDesk Customer Service .

    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    0
    Anonymous contribution , GetApp

    Monday 30 November -1

    More about LiveHelpNow
    View all the LiveHelpNow Critic Reviews

    Demo Video

    screenshot for OneDesk Customer Service

    OneDesk Customer Service Demo Video

    Help Desk and Ticket Management
    screenshot for LiveHelpNow

    LiveHelpNow Demo Video

    Live Chat

    Screenshots

    screenshot for OneDesk Customer Service

    OneDesk Customer Service

    Help Desk and Ticket Management
    Screenshot for OneDesk Customer Service 4 screenshots available

    Typical Customer

    screenshot for OneDesk Customer Service

    OneDesk Customer Service

    Help Desk and Ticket Management
    • Business
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    LiveHelpNow

    Live Chat
    • N/A

    Supported Devices

    screenshot for OneDesk Customer Service

    OneDesk Customer Service

    Help Desk and Ticket Management
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat

    Supported Languages

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    OneDesk Customer Service

    Help Desk and Ticket Management
    • English
    • French
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    • English

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