Software Comparison
OneDesk Customer Service vs AJ Help Desk vs IssueBurner

Save time and effort by comparing these leading Help Desk and Ticket Management software.
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Listed in : Help Desk and Ticket Management

OneDesk Customer Service let you send your customers a link to your customer portal or embed it in your website. Build a customer community and let cu... Learn More


Listed in : Help Desk and Ticket Management

AJ Help Desk presents feature-rich white label Services for any one who would like to become mainstream without making huge investments in backbone op... Learn More


Listed in : Help Desk and Ticket Management

The IssueBurner system makes it appealing to some businesses. Rather than adding steps and making users create issues manually, IssueBurner automatica... Learn More

Pricing Starting From

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management

$ 10
For 1 Month / 1 user(s)

screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management

$ 399
Single payment / 1 user(s)

screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management

No Pricing Available yet.

Available Features

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management

Allow customers to interact with you directly on your website

Provide superior customer support

Never overlook another customer email

Powerful filtering and sorting

Keep track of all your customer-related activities

Keep customers updated on their feedback, every step of the way

Let customers help themselves and each other

Dashboard & Reports

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AJ Help Desk

Help Desk and Ticket Management

License

Change Logo

Video File Upload Option

Template Design Modification

Template Integration

Payment Gateway Integration

Changing Menus

RSS Feed

Google Ads

Tell a Friend

Unlimited Postings

Live Chat Option

Ticketing System Option

PDF File Upload Option

Forum

Language Translation

Technical Support:  15 Days

Mail support

Ticket

Live Chat

Voice support

Software Customization

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IssueBurner

Help Desk and Ticket Management

Free Trial Availability

screenshot for IssueBurner

OneDesk Customer Service

Help Desk and Ticket Management
screenshot for IssueBurner

AJ Help Desk

Help Desk and Ticket Management

No Free Trial Available.

screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management

No Free Trial Available.

Most Favorable Critic Review

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OneDesk Customer Service

Help Desk and Ticket Management
100
Jim Brown , Tech Clarity

Wednesday 21 March 2012

One of the reasons I find OneDesk unique is that it focuses on the front end more than a PLM system, but also provides more execution capabilities than most idea management software. In this way, it defies some of the traditional systems boundaries. In fact, there are two features that I find really compelling and unique that are not found in most innovation or PLM solutions.

More about OneDesk Customer Service
View all the OneDesk Customer Service Critic Reviews
screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management
100
Anonymous contribution , GetApp

Saturday 25 May 2013

AJ HelpDesk is indeed a great tool for all the support solutionsandit easy to manage.

More about AJ Help Desk
View all the AJ Help Desk Critic Reviews
screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management
75
Simon Mackie , Gigaom

Thursday 04 November 2010

IssueBurner is currently in beta and is free; it’s definitely worth checking out if your team suffers from the problem of issues being lost in people’s inboxes.

More about IssueBurner
View all the IssueBurner Critic Reviews

Demo Video

screenshot for OneDesk Customer Service

OneDesk Customer Service Demo Video

Help Desk and Ticket Management
screenshot for AJ Help Desk

AJ Help Desk Demo Video

Help Desk and Ticket Management

No Demo Video Available.

screenshot for IssueBurner

IssueBurner Demo Video

Help Desk and Ticket Management

Screenshots

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management
Screenshot for OneDesk Customer Service 4 screenshots available
screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management
Screenshot for AJ Help Desk 4 screenshots available
screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management
Screenshot for IssueBurner 4 screenshots available

Typical Customer

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OneDesk Customer Service

Help Desk and Ticket Management
  • Business
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AJ Help Desk

Help Desk and Ticket Management
  • Business
screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management
  • N/A

Supported Devices

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management
screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management
screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management

Supported Languages

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management
  • English
  • French
screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management
  • English
screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management
  • English

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