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Control your online status
Be available for live sales engagements
Customer and partner messaging
Text, audio and video messaging
See web page customer is on
See the customer's browser and OS
See the referring URL
Watch what pages the customer visits
IP Geolocate and map your customer
Audible and visual message alerts
View and keyword search logs
Research performance analytics
Rotating list of available agents
Available agent menu / directory
Timer-based proactive pop-ups
create your own custom button
And Many More.
Wednesday 31 December 1969
While some of Live Guide’s powerful tools, like video chat, are not included in its basic pricing levels, it is a powerful, efficient and scalable web chat software. Excellent reporting tools, clean design and hassle-free installation and maintenance make Live Guide a good option for live chat software.More about Netop Live Guide
Monday 29 October 2012
WorkFace is an excellent solution for businesses that want to put a friendly face on an online support team. The application helps close the gap that is sometimes felt by customers trying to get answers for products and services on the web.More about Engage
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