Software Comparison
HelpOnClick vs Engage

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Listed in : Live Chat

Increase sales and customer satisfaction with HelpOnClick state of the art Live Chat Software.This customer service appandnbsp;helps you to see exactl... Learn More


Listed in : Live Chat

Engage helps you sell immediately anywhere online.  It enables sales professionals to be available for live omni-channel customer interactions and sa... Learn More

Pricing Starting From

screenshot for HelpOnClick

HelpOnClick

Live Chat

$ 10
For 1 Month / 1 user(s)

screenshot for Engage

Engage

Live Chat

$ 7
For 1 Month / 1 user(s)

Available Features

screenshot for HelpOnClick

HelpOnClick

Live Chat

Up to 15 seats

Full multi website support

Powerful invitations rules

Virtual Agent – works when you rest

Choose a theme to match your site

Choose from existing icons

Use your own icon

Customize texts

Copy & paste HTML code One time set up

Customize all pre-chat fields

Use real pictures of your operators

Monitor traffic in real time

Invite to chat automatically

Invite to chat manually

Invite to chat by widget

Invite to chat by lightbox

Run multiple chats

See what the visitor is typing before they send it

Attach notes to your conversation

Use canned messages

Chat between operators

Transfer chat

Sound whenever a visitor has entered to chat

"Leave a message", redirect or hide when offline

Chat in any language

See operator statistics

View previous chats for returning visitors

Searchable transcript history

Use advanced statistics and reporting

Print or email transcripts

Set up Google Analytics reports

Facebook

Social Media Buttons: Twitter,Google+, Facebook

Google Analytics

CMS

E-Commerce

Help Desk & CRM

screenshot for Engage

Engage

Live Chat

Control your online status

Be available for live sales engagements

Customer and partner messaging

Text, audio and video messaging

See web page customer is on

See the customer's browser and OS

See the referring URL

Watch what pages the customer visits

Take notes

IP Geolocate and map your customer

Audible and visual message alerts

View and keyword search logs

Research performance analytics

Rotating list of available agents

Site-wide toolbar

Available agent menu / directory

Timer-based proactive pop-ups

create your own custom button

And Many More.

Free Trial Availability

screenshot for Engage

HelpOnClick

Live Chat
screenshot for Engage

Engage

Live Chat

Most Favorable Critic Review

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HelpOnClick

Live Chat
75
Anonymous contribution , Live chat Software

Wednesday 31 December 1969

When it comes to browser based live chat support, HelpOnClick stands up as one of the best support platforms available. It does not offer complicated features like third-party integration with CRM software but it’s web-based and this alongside other similar limitations can be forgiven.

More about HelpOnClick
View all the HelpOnClick Critic Reviews
screenshot for Engage

Engage

Live Chat
100
Shel Gatto , AppAppeal

Monday 29 October 2012

WorkFace is an excellent solution for businesses that want to put a friendly face on an online support team. The application helps close the gap that is sometimes felt by customers trying to get answers for products and services on the web.

More about Engage
View all the Engage Critic Reviews

Demo Video

screenshot for HelpOnClick

HelpOnClick Demo Video

Live Chat
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Engage Demo Video

Live Chat

No Demo Video Available.

Screenshots

Typical Customer

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HelpOnClick

Live Chat
  • Business
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Engage

Live Chat
  • Business

Supported Devices

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HelpOnClick

Live Chat
screenshot for Engage

Engage

Live Chat

Supported Languages

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HelpOnClick

Live Chat
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
screenshot for Engage

Engage

Live Chat
  • English

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