Software Comparison
HelpOnClick vs Casengo vs WhosOn

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Listed in : Live Chat

Increase sales and customer satisfaction with HelpOnClick state of the art Live Chat Software.This customer service appandnbsp;helps you to see exactl... Learn More


Listed in : Live Chat

Casengo develops and markets an all-in-one customer support application. With this cloud-based application, small business owners can handle customer ... Learn More


Listed in : Live Chat

WhosOn Live ChatandEngagement Software is both a sales and customer service solution. It allows customers to engage with businesses in the way that t... Learn More

Pricing Starting From

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HelpOnClick

Live Chat

$ 10
For 1 Month / 1 user(s)

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Casengo

Live Chat

Free Plan

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WhosOn

Live Chat

$ 20
For 1 Month / 1 user(s)

Available Features

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HelpOnClick

Live Chat

Up to 15 seats

Full multi website support

Powerful invitations rules

Virtual Agent – works when you rest

Choose a theme to match your site

Choose from existing icons

Use your own icon

Customize texts

Copy & paste HTML code One time set up

Customize all pre-chat fields

Use real pictures of your operators

Monitor traffic in real time

Invite to chat automatically

Invite to chat manually

Invite to chat by widget

Invite to chat by lightbox

Run multiple chats

See what the visitor is typing before they send it

Attach notes to your conversation

Use canned messages

Chat between operators

Transfer chat

Sound whenever a visitor has entered to chat

"Leave a message", redirect or hide when offline

Chat in any language

See operator statistics

View previous chats for returning visitors

Searchable transcript history

Use advanced statistics and reporting

Print or email transcripts

Set up Google Analytics reports

Facebook

Social Media Buttons: Twitter,Google+, Facebook

Google Analytics

CMS

E-Commerce

Help Desk & CRM

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Casengo

Live Chat

User limit: Unlimited

Flex users

Email

Chat

Twitter

Facebook

Call logging

Conversations: Unlimited

Multi-brand support

Labels

Filters

Collaborate with co-workers

Macros: Unlimited

Customize chat

Online/offline status

Pre-chat form

Language: 10+

Customize text lines

Intelligent pre-chat response

Sound notification

Mailboxes: 1

New message notification

Connect Facebook page: Unlimited

Connect Twitter page: Unlimited

Search Twitter

Mailboxes: 1

Knowledge base / FAQ

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WhosOn

Live Chat

Maximum Users : Custom

Number of Reports : Custom 

Simultaneous Tracked Sessions : Custom 

Secure Live Chat

Named User Management

Canned Responses

Real-time Visitor Monitoring

Visitor History

Dynamic Invites

Custom Chat Surveys

Chat Routing / Queuing

CRM Integration

User Activity Tracking

Dedicated Account Manager

Customization

Free Trial Availability

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HelpOnClick

Live Chat
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Casengo

Live Chat
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WhosOn

Live Chat

Most Favorable Critic Review

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HelpOnClick

Live Chat
75
Anonymous contribution , Live chat Software

Wednesday 31 December 1969

When it comes to browser based live chat support, HelpOnClick stands up as one of the best support platforms available. It does not offer complicated features like third-party integration with CRM software but it’s web-based and this alongside other similar limitations can be forgiven.

More about HelpOnClick
View all the HelpOnClick Critic Reviews
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Casengo

Live Chat
60
Anonymous contribution , TopTenReviews

Wednesday 31 December 1969

While you can configure the Premium version of Casengo for most languages, not having French or Spanish as out-of-the-box options can be a large detraction for North American vendors. However, if language is not an issue, Casengo’s simplicity of implementation, social media approach and low price point makes it a product worth considering for any growing company.

More about Casengo
View all the Casengo Critic Reviews
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WhosOn

Live Chat
100
Anonymous contribution , Live Web Analysis

Tuesday 10 July 2012

WhosOn (currently WhosOnV5) really impressed us. A combination of both real-time web analytics software integrated with proactive-actionable live chat software, can appeal to many website based business owners, who search for an affordable web analytics and live chat All-In-One solution. WhosOn support is top-notch, and as a support service software company, we really expect for a high level of support, and it just what we’ve got. We Highly Recommend this product to everyone who searches for a complete Real-Time Web AnalyticsandLive Chat solution in an affordable price. You can even try WhosOn product for free and decide if it fits your company’s website marketing needs.

More about WhosOn
View all the WhosOn Critic Reviews

Demo Video

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HelpOnClick Demo Video

Live Chat
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Casengo Demo Video

Live Chat
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WhosOn Demo Video

Live Chat

Typical Customer

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HelpOnClick

Live Chat
  • Business
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Casengo

Live Chat
  • Business
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WhosOn

Live Chat
  • Business

Supported Devices

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HelpOnClick

Live Chat
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Casengo

Live Chat
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WhosOn

Live Chat

Supported Languages

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HelpOnClick

Live Chat
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
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Casengo

Live Chat
  • English
  • German
  • Russian
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WhosOn

Live Chat
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish

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