Software Comparison
Help Scout vs ManageEngine ServiceDesk Plus

Save time and effort by comparing these leading Help Desk and Ticket Management software.
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Listed in : Help Desk and Ticket Management

Help Scout provides your team with a scalable help desk, while keeping the customer experience simple and personalized. Help Scout enables teams to de... Learn More


Listed in : Help Desk and Ticket Management

ServiceDesk Plus is a help desk software with integrated asset management built on ITIL framework. More than 20,000 IT managers worldwide use ServiceD... Learn More

Free Trial

Pricing Starting From

screenshot for Help Scout

Help Scout

Help Desk and Ticket Management

Free Plan

screenshot for ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Help Desk and Ticket Management

No Pricing Available yet.

Available Features

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Help Scout

Help Desk and Ticket Management

3 Users

1 Mailbox

Help Scout branded

Unlimited emails

Unlimited storage

Help Scout Apps

Friendly, free support

screenshot for ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Help Desk and Ticket Management

IT Project Management

Automatic Ticket Dispatch

Business Rules

Data Archiving

Email Commands

Help Desk Notifications

Help Desk Reports

Knowledge Base

Mobile Help Desk

Self Service Portal

Service Level Agreement

User Survey

Free Trial Availability

screenshot for ManageEngine ServiceDesk Plus

Help Scout

Help Desk and Ticket Management
screenshot for ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Help Desk and Ticket Management
Free Trial Available

Most Favorable Critic Review

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Help Scout

Help Desk and Ticket Management
100
Brad McCarty , The Next Web

Monday 15 April 2013

I’ll be running Help Scout because I’ve seen it and I already know that it’s impressive. If you’re passionate about your customers, the ones who keep your business alive, then you should too.

More about Help Scout
View all the Help Scout Critic Reviews
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ManageEngine ServiceDesk Plus

Help Desk and Ticket Management
100
Anonymous contribution , Compare Helpdesk

Tuesday 20 July 2010

ManageEngine’s ServiceDesk Plus helps companies track everything in their organization, from communications to purchase orders. ManageEngine’s help desk software has the functionality to dramatically increase efficiency and productivity within a company. It is the “smarter alternative,” as ManageEngine claims, to traditional software.

More about ManageEngine ServiceDesk Plus
View all the ManageEngine ServiceDesk Plus Critic Reviews

Most Unfavorable Critic Review

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Help Scout

Help Desk and Ticket Management
0
Anonymous contribution , GetApp

Monday 30 November -1

More about Help Scout
View all the Help Scout Critic Reviews
screenshot for ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Help Desk and Ticket Management

No critic review available yet for ManageEngine ServiceDesk Plus .

Demo Video

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Help Scout Demo Video

Help Desk and Ticket Management
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ManageEngine ServiceDesk Plus Demo Video

Help Desk and Ticket Management

Screenshots

screenshot for Help Scout

Help Scout

Help Desk and Ticket Management
Screenshot for Help Scout 4 screenshots available
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ManageEngine ServiceDesk Plus

Help Desk and Ticket Management
Screenshot for ManageEngine ServiceDesk Plus 4 screenshots available

Typical Customer

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Help Scout

Help Desk and Ticket Management
  • Business
  • Personal Use
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ManageEngine ServiceDesk Plus

Help Desk and Ticket Management
  • Business

Supported Devices

screenshot for Help Scout

Help Scout

Help Desk and Ticket Management
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ManageEngine ServiceDesk Plus

Help Desk and Ticket Management

Supported Languages

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Help Scout

Help Desk and Ticket Management
  • English
screenshot for ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Help Desk and Ticket Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Portuguese
  • Polish
  • Danish
  • Norwegian
  • Swedish

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