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Custom design (HTML & CSS)
User limit: Unlimited
Collaborate with co-workers
Customize text lines
Intelligent pre-chat response
New message notification
Connect Facebook page: Unlimited
Connect Twitter page: Unlimited
Knowledge base / FAQ
UserVoice is one of the best customer support solutions present today. The interface is pretty simple and convenient to use for the agents, and UserVoice is accessible from almost all the platforms and devices. One can create a feedback forum where customers can come and submit their feedback about product and customer service and can receive updates about the new developments.
Monday 10 June 2013
When it comes to supporting customers, it’s all about communication. UserVoice’s support app makes that communication clear and easy.More about UserVoice
Wednesday 31 December 1969
While you can configure the Premium version of Casengo for most languages, not having French or Spanish as out-of-the-box options can be a large detraction for North American vendors. However, if language is not an issue, Casengo’s simplicity of implementation, social media approach and low price point makes it a product worth considering for any growing company.More about Casengo
Monday 15 April 2013
I’ll be running Help Scout because I’ve seen it and I already know that it’s impressive. If you’re passionate about your customers, the ones who keep your business alive, then you should too.More about Help Scout
Monday 16 March 2015
More about UserVoice
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