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Freshdesk is a cloud-based helpdesk solution that provides everything a business needs to offer; unmatched support and a great product.Freshdesk bring... Learn More
Custom Agent Roles
Tuesday 09 April 2013
There are solutions in our ecosystem that we need to write about on a regular basis. Freshdesk is one of them. This is because the solution is rapidly introducing new features. Combined with Freshdesk’s existing functionality roster, these changes make an excellent solution even better. I recommend you check out these changes and give them a try!More about Freshdesk
Monday 18 August 2014
What do you like best?Facility to parametrize the product, SLA, Portal, Business rules, all is done using graphic interface, and it is easy to adapt to business change. What do you dislike?Nothing all is working well and as required , pêrhaps some interfaces used to transfer from a previous product could nb e ameliorated.More about ManageEngine SupportCenter Plus
Sunday 08 February 2015
Having all the options and access but its not user friendly when compared to other applications.More about Freshdesk
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