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Freshdesk is a cloud-based helpdesk solution that provides everything a business needs to offer; unmatched support and a great product.Freshdesk bring... Learn More
Custom Agent Roles
User limit: Unlimited
Collaborate with co-workers
Customize text lines
Intelligent pre-chat response
New message notification
Connect Facebook page: Unlimited
Connect Twitter page: Unlimited
Knowledge base / FAQ
Tuesday 09 April 2013
There are solutions in our ecosystem that we need to write about on a regular basis. Freshdesk is one of them. This is because the solution is rapidly introducing new features. Combined with Freshdesk’s existing functionality roster, these changes make an excellent solution even better. I recommend you check out these changes and give them a try!More about Freshdesk
Wednesday 31 December 1969
While you can configure the Premium version of Casengo for most languages, not having French or Spanish as out-of-the-box options can be a large detraction for North American vendors. However, if language is not an issue, Casengo’s simplicity of implementation, social media approach and low price point makes it a product worth considering for any growing company.More about Casengo
Sunday 08 February 2015
Having all the options and access but its not user friendly when compared to other applications.More about Freshdesk
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