Software Comparison
Nicereply vs Symform

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Listed in : Backup management

Nicereply is a platform that track customer experience and improve your customer experience; you can receive direct feedback on every email they recei... Learn More


Listed in : Backup management

Symform develops cost effective solutions to large scale distributed data management problems.The Symform Cooperative Storage Cloud is a solution that... Learn More

Pricing Starting From

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Nicereply

Help Desk and Ticket Management

$ 57
For 3 Months / 1 user(s)

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Symform

Backup management

Free Plan

Available Features

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Nicereply

Help Desk and Ticket Management

75 Agents

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Symform

Backup management

1 TB

Backup All Your Files

Synchronize Devices

Free Trial Availability

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Nicereply

Help Desk and Ticket Management
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Symform

Backup management

No Free Trial Available.

Most Favorable Critic Review

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Nicereply

Help Desk and Ticket Management
100
Anonymous contribution , Dreamcss

Wednesday 31 December 1969

Nicereply is the perfect solution to optimize responses from your customers. It draws more customers to review your services. It enables you to work on improving your services. It is a quick and smooth way to set up an email feed back system. Nicereply guarantees the best results. It ensures complete satisfaction of its users.

More about Nicereply
View all the Nicereply Critic Reviews
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Symform

Backup management
75
Heather Clancy , ZDNet

Monday 26 December 2011

For businesses that are seeking to create a redundant set of data for backup and disaster recovery purposes, and that have a significant amount of local storage that they aren't using, the service might make sense.

More about Symform
View all the Symform Critic Reviews

Most Unfavorable Critic Review

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Nicereply

Help Desk and Ticket Management
50
Anonymous contribution , Start2Cloud

Wednesday 31 December 1969

Nicereply's basic idea is good, because you want to effectively manage a system, in this case Helpdesk, you must monitor it and collect data about it, but Nicereply provides that only partially. Also its poorly secured. The best place for Nicereply is in a small and agile Cloud helpdesk like ZenDesk, FreshDesk or Assistly, because the bigger one, specially ITIL based, have their own tools for this. But again if you have just few agents, for ex. 10, you must pay 50 bucks, so this thumb up/down information cost $5 per agent every month and it is up to you if is really worth it. However if you have a bigger support crew, you probably want something more complex and hack-proof - See more at: http://www.start2cloud.com/application/customer-care/item/36-helpdesk09-nicer#sthash.tOf9L2EY.dpuf

More about Nicereply
View all the Nicereply Critic Reviews
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Symform

Backup management

No critic review available yet for Symform .

Demo Video

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Nicereply Demo Video

Help Desk and Ticket Management
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Symform Demo Video

Backup management

Screenshots

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Nicereply

Help Desk and Ticket Management
Screenshot for Nicereply 3 screenshots available
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Symform

Backup management
Screenshot for Symform 4 screenshots available

Typical Customer

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Nicereply

Help Desk and Ticket Management
  • Business
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Symform

Backup management
  • Business
  • Personal Use

Supported Devices

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Nicereply

Help Desk and Ticket Management
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Symform

Backup management

Supported Languages

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Nicereply

Help Desk and Ticket Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
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Symform

Backup management
  • English

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