Software Comparison
Nicereply vs AJ Help Desk

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Listed in : Help Desk and Ticket Management

Nicereply is a platform that track customer experience and improve your customer experience; you can receive direct feedback on every email they recei... Learn More


Listed in : Help Desk and Ticket Management

AJ Help Desk presents feature-rich white label Services for any one who would like to become mainstream without making huge investments in backbone op... Learn More

Pricing Starting From

screenshot for Nicereply

Nicereply

Help Desk and Ticket Management

$ 57
For 3 Months / 1 user(s)

screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management

$ 399
Single payment / 1 user(s)

Available Features

screenshot for Nicereply

Nicereply

Help Desk and Ticket Management

75 Agents

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AJ Help Desk

Help Desk and Ticket Management

License

Change Logo

Video File Upload Option

Template Design Modification

Template Integration

Payment Gateway Integration

Changing Menus

RSS Feed

Google Ads

Tell a Friend

Unlimited Postings

Live Chat Option

Ticketing System Option

PDF File Upload Option

Forum

Language Translation

Technical Support:  15 Days

Mail support

Ticket

Live Chat

Voice support

Software Customization

Free Trial Availability

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Nicereply

Help Desk and Ticket Management
screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management

No Free Trial Available.

Most Favorable Critic Review

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Nicereply

Help Desk and Ticket Management
100
Anonymous contribution , Dreamcss

Wednesday 31 December 1969

Nicereply is the perfect solution to optimize responses from your customers. It draws more customers to review your services. It enables you to work on improving your services. It is a quick and smooth way to set up an email feed back system. Nicereply guarantees the best results. It ensures complete satisfaction of its users.

More about Nicereply
View all the Nicereply Critic Reviews
screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management
100
Anonymous contribution , GetApp

Saturday 25 May 2013

AJ HelpDesk is indeed a great tool for all the support solutionsandit easy to manage.

More about AJ Help Desk
View all the AJ Help Desk Critic Reviews

Most Unfavorable Critic Review

screenshot for Nicereply

Nicereply

Help Desk and Ticket Management
50
Anonymous contribution , Start2Cloud

Wednesday 31 December 1969

Nicereply's basic idea is good, because you want to effectively manage a system, in this case Helpdesk, you must monitor it and collect data about it, but Nicereply provides that only partially. Also its poorly secured. The best place for Nicereply is in a small and agile Cloud helpdesk like ZenDesk, FreshDesk or Assistly, because the bigger one, specially ITIL based, have their own tools for this. But again if you have just few agents, for ex. 10, you must pay 50 bucks, so this thumb up/down information cost $5 per agent every month and it is up to you if is really worth it. However if you have a bigger support crew, you probably want something more complex and hack-proof - See more at: http://www.start2cloud.com/application/customer-care/item/36-helpdesk09-nicer#sthash.tOf9L2EY.dpuf

More about Nicereply
View all the Nicereply Critic Reviews
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AJ Help Desk

Help Desk and Ticket Management

No critic review available yet for AJ Help Desk .

Demo Video

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Nicereply Demo Video

Help Desk and Ticket Management
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AJ Help Desk Demo Video

Help Desk and Ticket Management

No Demo Video Available.

Screenshots

screenshot for Nicereply

Nicereply

Help Desk and Ticket Management
Screenshot for Nicereply 3 screenshots available
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AJ Help Desk

Help Desk and Ticket Management
Screenshot for AJ Help Desk 4 screenshots available

Typical Customer

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Nicereply

Help Desk and Ticket Management
  • Business
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AJ Help Desk

Help Desk and Ticket Management
  • Business

Supported Devices

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Nicereply

Help Desk and Ticket Management
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AJ Help Desk

Help Desk and Ticket Management

Supported Languages

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Nicereply

Help Desk and Ticket Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management
  • English

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