Software Comparison
ClickDesk vs HelpOnClick vs ManageEngine SupportCenter Plus

Save time and effort by comparing these leading Help Desk and Ticket Management software.
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Listed in : Help Desk and Ticket Management

ClickDesk helps businesses engage their website visitors directly from their favorite Instant Messenger (Skype/GTalk) through our Multi-channel custom... Learn More


Listed in : Help Desk and Ticket Management

Increase sales and customer satisfaction with HelpOnClick state of the art Live Chat Software.This customer service appandnbsp;helps you to see exactl... Learn More


Listed in : Help Desk and Ticket Management

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their accountandcontact infor... Learn More

Pricing Starting From

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ClickDesk

Live Chat

Free Plan

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HelpOnClick

Live Chat

$ 10
For 1 Month / 1 user(s)

screenshot for ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

Help Desk and Ticket Management

No Pricing Available yet.

Available Features

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ClickDesk

Live Chat

Chat conferencing

CRM Integration and API

Video Chat

Reports and History

99.95 % Uptime & SSL Security

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HelpOnClick

Live Chat

Up to 15 seats

Full multi website support

Powerful invitations rules

Virtual Agent – works when you rest

Choose a theme to match your site

Choose from existing icons

Use your own icon

Customize texts

Copy & paste HTML code One time set up

Customize all pre-chat fields

Use real pictures of your operators

Monitor traffic in real time

Invite to chat automatically

Invite to chat manually

Invite to chat by widget

Invite to chat by lightbox

Run multiple chats

See what the visitor is typing before they send it

Attach notes to your conversation

Use canned messages

Chat between operators

Transfer chat

Sound whenever a visitor has entered to chat

"Leave a message", redirect or hide when offline

Chat in any language

See operator statistics

View previous chats for returning visitors

Searchable transcript history

Use advanced statistics and reporting

Print or email transcripts

Set up Google Analytics reports

Facebook

Social Media Buttons: Twitter,Google+, Facebook

Google Analytics

CMS

E-Commerce

Help Desk & CRM

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ManageEngine SupportCenter Plus

Help Desk and Ticket Management
  • Ticket Management
  • Customer Experience Management
  • Reports and Dashboards
  • Email Response Management
  • Free Trial Availability

    screenshot for ManageEngine SupportCenter Plus

    ClickDesk

    Live Chat

    No Free Trial Available.

    screenshot for ManageEngine SupportCenter Plus

    HelpOnClick

    Live Chat
    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management

    No Free Trial Available.

    Most Favorable Critic Review

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    ClickDesk

    Live Chat
    100
    Miles Baker , clickscoop

    Friday 23 September 2011

    ClickDesk is a powerful customer support tool that ClickBank vendors can use to lower refunds and reduce costs associated with customer support.

    More about ClickDesk
    View all the ClickDesk Critic Reviews
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    HelpOnClick

    Live Chat
    75
    Anonymous contribution , Live chat Software

    Wednesday 31 December 1969

    When it comes to browser based live chat support, HelpOnClick stands up as one of the best support platforms available. It does not offer complicated features like third-party integration with CRM software but it’s web-based and this alongside other similar limitations can be forgiven.

    More about HelpOnClick
    View all the HelpOnClick Critic Reviews
    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    100
    Business Partner in Computer Software , G2 Crowd

    Monday 18 August 2014

    What do you like best?Facility to parametrize the product, SLA, Portal, Business rules, all is done using graphic interface, and it is easy to adapt to business change. What do you dislike?Nothing all is working well and as required , pêrhaps some interfaces used to transfer from a previous product could nb e ameliorated.

    More about ManageEngine SupportCenter Plus
    View all the ManageEngine SupportCenter Plus Critic Reviews

    Most Unfavorable Critic Review

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    ClickDesk

    Live Chat
    20
    Ryan Kearl , GetApp

    Tuesday 14 October 2014

    I would go with LiveChat Clickdesk is quite annoying and doesn't have much functionalities. Even though livechat is more expensive it is more stable and legit. Spend the extra money.

    More about ClickDesk
    View all the ClickDesk Critic Reviews
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    HelpOnClick

    Live Chat

    No critic review available yet for HelpOnClick .

    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management

    No critic review available yet for ManageEngine SupportCenter Plus .

    Demo Video

    screenshot for ClickDesk

    ClickDesk Demo Video

    Live Chat
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    HelpOnClick Demo Video

    Live Chat
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    ManageEngine SupportCenter Plus Demo Video

    Help Desk and Ticket Management

    Screenshots

    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    Screenshot for ManageEngine SupportCenter Plus 4 screenshots available

    Typical Customer

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    ClickDesk

    Live Chat
    • Business
    • Personal Use
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    HelpOnClick

    Live Chat
    • Business
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    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    • N/A

    Supported Devices

    screenshot for ClickDesk

    ClickDesk

    Live Chat
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    HelpOnClick

    Live Chat
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    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management

    Supported Languages

    screenshot for ClickDesk

    ClickDesk

    Live Chat
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Arabic
    • Hebrew
    • Portuguese
    • Polish
    • Ukrainian
    • Danish
    • Norwegian
    • Swedish
    screenshot for HelpOnClick

    HelpOnClick

    Live Chat
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Chinese
    • Arabic
    • Hebrew
    • Portuguese
    • Polish
    • Ukrainian
    • Danish
    • Norwegian
    • Swedish
    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Portuguese
    • Polish
    • Swedish

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