Software Comparison
Zoho CRM vs SalesforceIQ

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Listed in : CRM

Online CRM software for controlling your trades, purchasing, client support, and inventory in a unique system. Zoho CRM, a manageable CRM for Small Bu... Learn More

Free Trial

Listed in : CRM

SalesforceIQ formerly (RelateIQ) automates, simplifies, and extends the way you connect with expert connections. Currently, the item you like is acces... Learn More

Pricing Starting From

screenshot for Zoho CRM

Zoho CRM

CRM

Free Plan

screenshot for SalesforceIQ

SalesforceIQ

CRM

$ 25
For 1 Month / 1 user(s)

Available Features

screenshot for Zoho CRM

Zoho CRM

CRM

1GB File Storage

5000 records

Lead management

Accounts and Contacts

Sales Opportunities

Social CRM

Reports & Dashboards

Web Forms

Developer API

Contact management

Mobile App

Sales Forecasting

Reports and Dashboards

Document Library

Marketing Campaigns

Mass Email

Product Customization

100,000 records

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SalesforceIQ

CRM

Effortless setup

Automatic data capture

Intelligent follow-up reminders

Personalized sales tracking

Shared address book

Mobile apps

Webinars and live trainings

Discover potential introductions

CRM data in your inbox

Sales and activity reports

Up to 3 direct integrations

Advanced pipeline reporting

Forecasting

Unlimited direct integrations

API access

Unlimited customizations

Unlimited custom apps

Multiple sandboxes

Additional data storage

24/7 toll-free support

Access to 100+ admin services

Unlimited online training

Sales Data

Sales Cloud Engage

Free Trial Availability

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Zoho CRM

CRM
Free Trial Available
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SalesforceIQ

CRM

Most Favorable User Review

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Zoho CRM

CRM
User review from
10
Matthew Veil
Jul 27, 2016

Easy to get started with low-cost investment a small start-up business can get started for as little to nothing as long as they are willing to put in a few hours of work. Easy to view and organize interface to see a list of leads, contacts, and companies you are working with.Fairly easy to customize the module fields to input words that are specific to your industry as well as organize it in such a way to be easy to find fields. For example, I have a service based industry and custom fields can include clients, active prospects, non-active customer/prospects, vendors, and much much more. I regularly try to add more fields to sources of leads and clients because I have affiliates to link to. So very easy to customize. If you're just starting up, this is one of the best tools you can invest into, all it takes is some time and if you have some extra money to invest per month you can unlock quite a few more features.I'm in the marketing field, and I always recommend a CRM of sorts including Zoho to clients for a way to organize their customer and contact database, by doing so you can smoother operations, follow up with leads and clients, and easy access to a lot of online video tutorials. You can then grow with Zoho with many add-on services that easily integrates with the main CRM system.

Pros :

  • My biggest thing is that even on the free license plan you have access to their mobile app. That is huge for me and for small start-up businesses.
  • Customization features and modules are fairly easy to work with, but you don't have to be super technologically advanced to actually handle the customizations.
  • There are multiple apps for the multiple extensions that they have which help for when you are on the go.

Cons :

  • The only downside I would say is that not all the extensions can be accessed from the CRM system, but they do integrate with each other.

screenshot for SalesforceIQ

SalesforceIQ

CRM
User review from
10
Sean O'Connell
Mar 23, 2016

Recently, at my new company, we started using Salesforce IQ within our Gmail emails. We have been using Salesforce IQ for a handful of aspects, including tracking emails, understanding when someone opens our email, tying the emails back to Salesforce, providing times we are free to chat and sending emails out at a future time. I've been using Salesforce (the CRM) for over 5 years now, but Salesforce IQ tied to my email has made life much easier. Now, I don't need to to tie emails back to the account/lead/contact through the BCC "emailtosalesforce/...." which is nice. Along with that, I can specify how I want the tracking to work, and whether I want to tie it to the contact, the opportunity, or (if for some reason) we have multiple options on the email itself.

Pros :

  • Tracking: Being able to see who and when someone opens an email is a huge benefit when it comes to sales. The Salesforce IQ application gives the sales team insight into how emails are working, and when we should follow up.
  • Timing: one of the most tedious aspects of following up with prospects (or even contacts) is sending over times that you are available to speak, connect or demo. With the Salesforce IQ application, you can plug times directly into the email based on times you are free (synced to your work calendar).
  • Creating contacts/leads in SFDC: Salesforce IQ allows you to create new leads/contacts in Salesforce when they do not exist.

Cons :

  • Creating new contacts/leads - sometimes when you create a contact or lead (straight from Gmail), it doesn't allow you to edit the contact/lead right there. The problem with this, is that you end up creating a new point being - x - "contact@aol.com" x - First Name - contact@aol.com x - Last name - ______ x - email - contact@aol.com.
  • You cannot edit the subject lines in which it goes into Salesforce. With a long string, you end with a handful of "Re: xxxxx" when it would be nice to edit (from the source) and change it to "EE - meeting with management this week"

Most Favorable Critic Review

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Zoho CRM

CRM
75
TJ McCue , Small Business Trends

Thursday 26 December 2013

Zoho CRM doesn’t look fancy when you use it, but it offers the same services you could pay up to 4x as much for with other software. You can track your sales, connect with your customers, and integrate your CRM account with other apps to expand it into a customized business solution. It even allows you to sync your account with Google Apps.

More about Zoho CRM
View all the Zoho CRM Critic Reviews
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SalesforceIQ

CRM
80
Anonymous contribution , AppAppeal

Tuesday 21 October 2014

RelateIQ is designed for professionals in any industry within small, medium and large businesses alike. The app is suitable for sales teams, community managers, customer success reps and account managers who need a better way to manage and track the communications and contact details of their professional relationships. The app can be used by an entire team or just one person.

More about SalesforceIQ
View all the SalesforceIQ Critic Reviews

Most Unfavorable Critic Review

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Zoho CRM

CRM
20
Merlyn Jones , GetApp

Friday 04 December 2015

More about Zoho CRM
View all the Zoho CRM Critic Reviews
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SalesforceIQ

CRM
20
Abhinai Srivastava , GetApp

Monday 12 October 2015

We signed up for RelateIQ 2 months ago and did not find it useful so we called the support guys to cancel our subscription. It was then that they informed us that we have no choice but to keep our subscription for a year because of some fine print that they never mentioned before.

More about SalesforceIQ
View all the SalesforceIQ Critic Reviews

Demo Video

screenshot for Zoho CRM

Zoho CRM Demo Video

CRM
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SalesforceIQ Demo Video

CRM

Typical Customer

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Zoho CRM

CRM
  • Business
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SalesforceIQ

CRM
  • Business

Supported Devices

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Zoho CRM

CRM
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SalesforceIQ

CRM

Supported Languages

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Zoho CRM

CRM
  • English
  • French
  • Spanish
  • Italian
  • German
  • Japanese
  • Portuguese
  • Polish
  • Danish
  • Swedish
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SalesforceIQ

CRM
  • English

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