Software Comparison
Pipedrive vs SalesforceIQ

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Listed in : CRM

PipeDrive is a sales management tool that is intended to provide sales organizations an advantage over an effective business. Users can analyze their ... Learn More


Listed in : CRM

SalesforceIQ formerly (RelateIQ) automates, simplifies, and extends the way you connect with expert connections. Currently, the item you like is acces... Learn More

Pricing Starting From

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Pipedrive

CRM

$ 12
For 1 Month / 1 user(s)

screenshot for SalesforceIQ

SalesforceIQ

CRM

$ 25
For 1 Month / 1 user(s)

Available Features

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Pipedrive

CRM

No contracts

No account limits

No hidden fees

No charge for phone/email support

No charge for API key

No credit card required for 30-day trial

screenshot for SalesforceIQ

SalesforceIQ

CRM

Effortless setup

Automatic data capture

Intelligent follow-up reminders

Personalized sales tracking

Shared address book

Mobile apps

Webinars and live trainings

Discover potential introductions

CRM data in your inbox

Sales and activity reports

Up to 3 direct integrations

Advanced pipeline reporting

Forecasting

Unlimited direct integrations

API access

Unlimited customizations

Unlimited custom apps

Multiple sandboxes

Additional data storage

24/7 toll-free support

Access to 100+ admin services

Unlimited online training

Sales Data

Sales Cloud Engage

Free Trial Availability

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Pipedrive

CRM
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SalesforceIQ

CRM

Most Favorable User Review

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Pipedrive

CRM

No favorable user review available yet for Pipedrive.

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SalesforceIQ

CRM
User review from
10
Sean O'Connell
Mar 23, 2016

Recently, at my new company, we started using Salesforce IQ within our Gmail emails. We have been using Salesforce IQ for a handful of aspects, including tracking emails, understanding when someone opens our email, tying the emails back to Salesforce, providing times we are free to chat and sending emails out at a future time. I've been using Salesforce (the CRM) for over 5 years now, but Salesforce IQ tied to my email has made life much easier. Now, I don't need to to tie emails back to the account/lead/contact through the BCC "emailtosalesforce/...." which is nice. Along with that, I can specify how I want the tracking to work, and whether I want to tie it to the contact, the opportunity, or (if for some reason) we have multiple options on the email itself.

Pros :

  • Tracking: Being able to see who and when someone opens an email is a huge benefit when it comes to sales. The Salesforce IQ application gives the sales team insight into how emails are working, and when we should follow up.
  • Timing: one of the most tedious aspects of following up with prospects (or even contacts) is sending over times that you are available to speak, connect or demo. With the Salesforce IQ application, you can plug times directly into the email based on times you are free (synced to your work calendar).
  • Creating contacts/leads in SFDC: Salesforce IQ allows you to create new leads/contacts in Salesforce when they do not exist.

Cons :

  • Creating new contacts/leads - sometimes when you create a contact or lead (straight from Gmail), it doesn't allow you to edit the contact/lead right there. The problem with this, is that you end up creating a new point being - x - "contact@aol.com" x - First Name - contact@aol.com x - Last name - ______ x - email - contact@aol.com.
  • You cannot edit the subject lines in which it goes into Salesforce. With a long string, you end with a handful of "Re: xxxxx" when it would be nice to edit (from the source) and change it to "EE - meeting with management this week"

Most Unfavorable User Review

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Pipedrive

CRM
  • User review from
    4
    Shannon McNamara
    Jan 4, 2016

    Our company uses Pipedrive, and we are about to make the switch to Salesforce. Pipedrive was fine when we were a small start-up, but now as we change methods there are lots of changes that we want to make to PD, and the lack of features and accessibility makes it hard to make lots of large changes easily. Instead, we have to individually go in and spend hours fixing details of different leads. It doesn't help either that it's hard to reach customer service and get on the phone with them.

    Pros :

    • Looks nice.
    • Easy to collaborate.

    Cons :

    • Unorganized structure.
    • Hard to reach customer support for help.

  • screenshot for SalesforceIQ

    SalesforceIQ

    CRM

    No unfavorable user review available yet for SalesforceIQ.

    Most Favorable Critic Review

    screenshot for Pipedrive

    Pipedrive

    CRM
    100
    Stephanie Miles , Appvita

    Tuesday 27 December 2011

    What we liked: • Users can drag and drop clients into new categories as their deals progress• Red light/green light feature notifies users when they need to take action on a project• Unreached goals automatically carry over to the next sales cycle• Pipedrive backs up its users’ data on a daily basis What we didn’t like: • Nothing

    More about Pipedrive
    View all the Pipedrive Critic Reviews
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    SalesforceIQ

    CRM
    80
    Anonymous contribution , AppAppeal

    Tuesday 21 October 2014

    RelateIQ is designed for professionals in any industry within small, medium and large businesses alike. The app is suitable for sales teams, community managers, customer success reps and account managers who need a better way to manage and track the communications and contact details of their professional relationships. The app can be used by an entire team or just one person.

    More about SalesforceIQ
    View all the SalesforceIQ Critic Reviews

    Most Unfavorable Critic Review

    screenshot for Pipedrive

    Pipedrive

    CRM
    20
    Jim Calmer , GetApp

    Thursday 11 December 2014

    Not impressed, replicates a system I use in excel which is free.

    More about Pipedrive
    View all the Pipedrive Critic Reviews
    screenshot for SalesforceIQ

    SalesforceIQ

    CRM
    20
    Abhinai Srivastava , GetApp

    Monday 12 October 2015

    We signed up for RelateIQ 2 months ago and did not find it useful so we called the support guys to cancel our subscription. It was then that they informed us that we have no choice but to keep our subscription for a year because of some fine print that they never mentioned before.

    More about SalesforceIQ
    View all the SalesforceIQ Critic Reviews

    Demo Video

    screenshot for Pipedrive

    Pipedrive Demo Video

    CRM
    screenshot for SalesforceIQ

    SalesforceIQ Demo Video

    CRM

    Typical Customer

    screenshot for Pipedrive

    Pipedrive

    CRM
    • Business
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    SalesforceIQ

    CRM
    • Business

    Supported Devices

    screenshot for Pipedrive

    Pipedrive

    CRM
    screenshot for SalesforceIQ

    SalesforceIQ

    CRM

    Supported Languages

    screenshot for Pipedrive

    Pipedrive

    CRM
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Portuguese
    screenshot for SalesforceIQ

    SalesforceIQ

    CRM
    • English

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