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Customer Service and Support
Customizations, Architecture, Security and Administration
Microsoft Products Support and Integration
Automatic data capture
Intelligent follow-up reminders
Personalized sales tracking
Shared address book
Webinars and live trainings
Discover potential introductions
CRM data in your inbox
Sales and activity reports
Up to 3 direct integrations
Advanced pipeline reporting
Unlimited direct integrations
Unlimited custom apps
Additional data storage
24/7 toll-free support
Access to 100+ admin services
Unlimited online training
Sales Cloud Engage
Recently, at my new company, we started using Salesforce IQ within our Gmail emails. We have been using Salesforce IQ for a handful of aspects, including tracking emails, understanding when someone opens our email, tying the emails back to Salesforce, providing times we are free to chat and sending emails out at a future time. I've been using Salesforce (the CRM) for over 5 years now, but Salesforce IQ tied to my email has made life much easier. Now, I don't need to to tie emails back to the account/lead/contact through the BCC "emailtosalesforce/...." which is nice. Along with that, I can specify how I want the tracking to work, and whether I want to tie it to the contact, the opportunity, or (if for some reason) we have multiple options on the email itself.
Tuesday 30 April 2013
What do you like best?Top ribbon interface makes is easy to use, brings along our newer users fast. Easy to navigate, sort, filter, and see our results. What do you dislike?Could have been supplied with a choice in autofils ie state, country etc, just small stuff that we are loading and creating preferences for our teams operating in 2 countries.More about Maximizer CRM
Tuesday 21 October 2014
RelateIQ is designed for professionals in any industry within small, medium and large businesses alike. The app is suitable for sales teams, community managers, customer success reps and account managers who need a better way to manage and track the communications and contact details of their professional relationships. The app can be used by an entire team or just one person.More about SalesforceIQ
Wednesday 06 August 2014
What do you like best?We could see our data, sometimes, when the server was working. What do you dislike?The entire user experience is a nightmare compared to companies like Nutshell CRM, who actually take the time to do user oriented collaborative design, focusing on UI and UX.More about Maximizer CRM
Monday 12 October 2015
We signed up for RelateIQ 2 months ago and did not find it useful so we called the support guys to cancel our subscription. It was then that they informed us that we have no choice but to keep our subscription for a year because of some fine print that they never mentioned before.More about SalesforceIQ
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