Software Comparison
KarmaCRM vs Commence CRM vs Microsoft Dynamics CRM

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Listed in : CRM

KarmaCRM will assist you to manage all your sales, leads and contacts handy and arranged. KarmaCRM hides a strong backend system behind a clear, easy ... Learn More


Listed in : CRM

An affordable and strong On-Line CRM Software solution for companies of 5 to 100 users that comprise Contact Management, Activity Management, Sales Ma... Learn More


Listed in : CRM

Microsoft Dynamics CRM is a customer relationship management software package set by Microsoft. The product centers mainly on Sales, Marketing, and As... Learn More

Pricing Starting From

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KarmaCRM

CRM

$ 12
For 1 Month / 1 user(s)

screenshot for Commence CRM

Commence CRM

CRM

$ 19
For 12 Months / 1 user(s)

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Microsoft Dynamics CRM

CRM

No Pricing Available yet.

Available Features

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KarmaCRM

CRM

2-way email sync

Integrations with Google, MailChimp and more

Unlimited customizable email templates

Social network integration

Plus, all light plan features

Weekly strategy call

Dedicated support rep

Send 2000 emails daily

screenshot for Commence CRM

Commence CRM

CRM

Accounts & Contacts

Task, Reminders, Alerts

Customizable Dashboard

Lead Scoring and Assignment

Sales Opportunity Management

Forecast & Reporting

Sales Analytics

E-mail integration

Mobile

Marketing Automation

Drip Marketing

Mass- E-Mail

Letter Templates

Marketing Analytics

Document Library

Web to Lead Capture

Customer Service

Automated Ticketing System

Knowledgebase

FAQ

Reporting

Support Analytics

Support Dashboard

New Customer Portal

screenshot for Microsoft Dynamics CRM

Microsoft Dynamics CRM

CRM

Help people work fast and smart

Transform change into opportunity

Be a world-class contender

Stay on top of regulatory requirements

Maximize your IT investment

Free Trial Availability

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KarmaCRM

CRM
screenshot for Microsoft Dynamics CRM

Commence CRM

CRM
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Microsoft Dynamics CRM

CRM

Most Favorable User Review

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KarmaCRM

CRM

No favorable user review available yet for KarmaCRM.

screenshot for Commence CRM

Commence CRM

CRM

No favorable user review available yet for Commence CRM.

screenshot for Microsoft Dynamics CRM

Microsoft Dynamics CRM

CRM
User review from
10
Mark Burdon
Aug 26, 2015

My first impression with Dynamics CRM about three years ago was not great. I've used many of the popular CRM products reviewed on this site, and there are many great solutions out there. If your company has adopted Microsoft Cloud products like Office 365, the Windows operating system, or other elements of the Dynamics business application family, Dynamics CRM Online is a great option for small businesses and large enterprises, For full disclosure, I work for a Dynamics CRM partner which also offers other Microsoft products. A few years ago when I first tried it out, I wasn't at all impressed when I tried their v4.0 product. I have had my frustrations with Microsoft products, and I have expressed my views on them. I've really been impressed how much has changed over the past few years, to make it easy for sales, customer service and marketing professionals to track support cases, opportunities, client interactions and generate reports.

Pros : - Dynamics CRM Online isn't just a "watered down" version of the Microsoft solution, it is very powerful and offers a really flexible, user friendly experience. - There are a number of ways you can customize MS CRM Online for other business processes beyond CRM - HR, memberships, volunteers, events, and there are quite a few professional/amateur sports associations and teams who have bought Microsoft CRM because of how much the solution can be tailored to different use cases. - Microsoft is evolving to make their products compatible with different device platforms, and with apps for iOS and Android, and browser flexibility improving all the time, times are changing. - There are a number of ISV solutions, such as Click Dimensions, The Portal Connector and InsideView which can add a lot of value to Dynamics CRM for marketing, self-serve customer portals to Dynamics CRM. There are a lot of integrations with other Microsoft apps like PowerBI, OneNote, and Dynamics AX, but that's to be expected. You can find many addons

Cons : As a Canadian user, I don't have access to Cortana. I'm not sure how much I'd use it to be honest, but watching some of the promotional videos it seems to be pretty cool. There seems to be a compatibility issue between the new Microsoft Edge browser in Windows 10, but Microsoft will likely get that addressed really soon. The CRM search function has improved, how you can search across the entire system from a central place. Sometimes I have you looked for a contact I knew is in the system I haven't been able to find as easily as I should. No software is without its quirks, but Dynamics CRM has evolved a great deal, and has gained a lot of marketshare in the process.

Most Favorable Critic Review

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KarmaCRM

CRM
100
Anonymous contribution , SmallBizCRM

Monday 15 October 2012

KarmaCRM is a powerful, highly customizable and intuitive CRM solution for individuals, and small as well as medium businesses. Thanks to the unfussy and clean interface, your team will focus only on what matters the most: building and strengthening customer relationship. Karma helps you keep your contacts, leads and sales neat and tidy by hiding the potent, multifaceted backend system behind the simple, user-friendly interface.The most amazing thing about KarmaCRM is its utmost customizability; every user will enjoy a tailor-made interface for his own sales process. What’s more, Karma has a vigilant customer care team, committed to help you – you’ll never be alone in times of trouble. 

More about KarmaCRM
View all the KarmaCRM Critic Reviews
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Commence CRM

CRM
75
Robert Milo , SmallBizCRM

Tuesday 23 September 2014

The product is cosmetically appealing with a clean user interface. The initial screen or dashboard enables the end user to conduct a myriad of functions such as adding a new opportunity, a new lead, a service ticket or support call, a new project, or schedule a follow-up activity with a single click. Navigation is quick and efficient making the product extremely easy to use. The dashboard is also easily customizable by person or job function without programmer intervention. This allows each user to quickly design the dashboard to the way they work.

More about Commence CRM
View all the Commence CRM Critic Reviews
screenshot for Microsoft Dynamics CRM

Microsoft Dynamics CRM

CRM
75
Paul Ferrill , Enterprise Apps Today

Friday 11 April 2014

Microsoft Dynamics CRM 2013 is a large program and has many moving parts, which do require some configuration and effort to get working properly on premises. The online version should appeal to small and even medium-sized businesses with limited IT resources. Tight integration with Microsoft Office and other Microsoft offerings should make this a very appealing release for any organization looking to streamline their sales and marketing automation.

More about Microsoft Dynamics CRM
View all the Microsoft Dynamics CRM Critic Reviews

Most Unfavorable Critic Review

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KarmaCRM

CRM

No critic review available yet for KarmaCRM .

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Commence CRM

CRM

No critic review available yet for Commence CRM .

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Microsoft Dynamics CRM

CRM
40
Arto Raudaskoski , GetApp

Thursday 01 October 2015

More about Microsoft Dynamics CRM
View all the Microsoft Dynamics CRM Critic Reviews

Demo Video

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KarmaCRM Demo Video

CRM
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Commence CRM Demo Video

CRM
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Microsoft Dynamics CRM Demo Video

CRM

Typical Customer

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KarmaCRM

CRM
  • Business
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Commence CRM

CRM
  • Business
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Microsoft Dynamics CRM

CRM
  • Business

Supported Devices

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KarmaCRM

CRM
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Commence CRM

CRM
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Microsoft Dynamics CRM

CRM

Supported Languages

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KarmaCRM

CRM
  • English
screenshot for Commence CRM

Commence CRM

CRM
  • English
  • French
screenshot for Microsoft Dynamics CRM

Microsoft Dynamics CRM

CRM
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian

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