Software Comparison
Intercom vs Function Point

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Listed in : CRM

Intercom is a customer service, email marketing, and customer communication application that uses behavioral targeting and user information to create ... Learn More


Listed in : CRM

Function Point is an all-in-one project management software designed for ad agencies, internal marketing departments, and design studios looking to st... Learn More

Pricing Starting From

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Intercom

CRM

Free Plan

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Function Point

CRM

$ 17
For 1 Month / 1 user(s)

Available Features

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Intercom

CRM

Send rich in-app messages

Send rich emails

Target users with live data

Trigger auto messages by time or behavior

Set message goals

Deliver in-app messages to web or mobile

Custom sender addresses

Send personal in-app messages

Send personal emails

Manage conversations in a team inbox

Receive in-app messages from users

Receive inbound emails from users

Create custom email templates

A/B test email and in-app messages

Set delivery windows for automated emails

Schedule messages to be sent

Verify sender domain via DKIM

Manage team member permissions

Integrate with Salesforce

Send unbranded messages

Get premium support

Have conversations in real-time

Collect feedback with lightweight replies

Integrate with Zendesk

See how busy you are with Inbox Insights

Integrate with GitHub

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Function Point

CRM

users 100

CRM

Briefs

Estimates

Schedules

Timesheets

Invoices

Reports

Free Trial Availability

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Intercom

CRM
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Function Point

CRM

No Free Trial Available.

Most Favorable User Review

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Intercom

CRM
User review from
10
Joris Brabants
Nov 30, 2015

First, I thought that Intercom was a way to communicate with your users. Now I'm an Intercom fanatic that believes that Intercom can help SaaS businesses in every stage of the buying cycle. From converting website visitors to retaining users, it can all be achieved with one amazing platform: Intercom!

Pros :

  • The easy way that on-boarding flow can be set up based on every single interaction that a user had or didn't have with your app.

Cons :

  • Not really a con, but I think that Intercom can improve even further by providing more reporting functionalities that a SaaS business has to on.
  • All data reported in their platform, so this can surely be used to build such a reporting engine. That would make Intercom a CRM designed for SaaS businesses.

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Function Point

CRM

No favorable user review available yet for Function Point.

Most Favorable Critic Review

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Intercom

CRM
100
Dan O. , G2 Crowd

Friday 02 May 2014

What do you like best?Insights on who is utilizing our app and providing more information from them via social media, etc. What do you dislike?They don't provide enough reporting. They are sitting on a treasure trove of data that I can't tap into.

More about Intercom
View all the Intercom Critic Reviews
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Function Point

CRM
75
Jose Maria Delos Santos , Project Management

Sunday 13 October 2013

In addition to the integrated timesheet and invoicing features of Function Point , the software offers a complete workflow management solution. Decision makers now have a view of key performance indicators of the business that will help them lower operational challenges, improve productivity, and make more profits.

More about Function Point
View all the Function Point Critic Reviews

Demo Video

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Intercom Demo Video

CRM
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Function Point Demo Video

CRM

Typical Customer

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Intercom

CRM
  • Business
  • Personal Use
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Function Point

CRM
  • Business

Supported Devices

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Intercom

CRM
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Function Point

CRM

Supported Languages

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Intercom

CRM
  • English
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Function Point

CRM
  • English

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