Software Comparison
Insightly vs AddressTwo CRM

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Listed in : CRM

Insightly is an easy but powerful application for small firms to control their clients, contacts, events and plans. With integration to Google Apps an... Learn More


Listed in : CRM

AddressTwo delivers sales and marketing solutions for small businesses and entrepreneurs. Founded in 2005, AddressTwo began as a marketing and creativ... Learn More

Pricing Starting From

screenshot for Insightly

Insightly

CRM

$ 15
For 1 Month / 1 user(s)

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AddressTwo CRM

CRM

$ 9.95
For 1 Month / 1 user(s)

Available Features

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Insightly

CRM

Unlimited Users

MailChimp Integration

Quickbooks Online Integration

Google Contact and Calendar Sync

Microsoft Exchange Calendar Sync

Custom Branding

250k Records

100 GB Storage

50,000 Rows File Import Limit

400 Custom Fields

Self-Service Knowledgebase

Priority Email Support

Personalized Onboarding Sessions

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AddressTwo CRM

CRM

Unlimited User Logins

Unlimited Contact Storage

Professional Edition Features

Powerful marketing with template wizards

email click-through and view reporting

autoresponders

opt-out management and more

Free Trial Availability

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Insightly

CRM
screenshot for AddressTwo CRM

AddressTwo CRM

CRM

Most Favorable User Review

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Insightly

CRM
User review from
9
Steven Figueroa
Oct 21, 2015

I first learned about Insightly in researching CRMs for the furniture company, I was heading up marketing and assisting training new sales reps. Teaching old dogs new tricks is no simple task in sales and furniture sales, it's even more apparent. Most seasoned sales reps are anti-computer, so I needed a CRM that was easy to use and simple to reference. Insightly did the trick. I tried several before landing on Insightly. Some have more features but added complications that frustrated my test subjects. Our sales team needed a simple solution to capture customer info and the products they were interested in. The integration with our Gmail powered email service was the biggest selling point. I added it to our account, and everyone was able to add emails sent to the customer directly into the captured customer info in Insightly, so if that rep was to leave, I could reassign that lead to another rep. This came in handy and keeping the customer happy and making the transition to another sales rep seamless. I do wish the follow-up process was more hands off but for the price, it's worth that step's absence. Plus, your sales team should be reviewing their leads on a daily basis anyways, right? You can even test out Insightly with three free accounts and most of the features for free. I think that's pretty awesome as most companies don't let you use it without harassing you mercilessly until you decide to keep it or pass. I used Insightly for 2 months before handing off to the team of 300+ sales reps. And they liked it As with any new procedure, there is some training involved. But sales reps who are organized can see the benefits and adapt rather quickly. I was really surprised at how easy it was to get them to use it. I normally had to fight everyone to get them to use it. But that Google App integration puts it just a click away when anyone within the company was browsing the corporate intranet page I built. Younger sales teams may pose a greater demand on more robust CRMs with all kinds of features. But if you're looking for simplicity and are using the Google Apps for Work platform, I recommend giving Insightly a shot.

Pros :

  • Simple to use.
  • Easy GUI for seasoned sales teams.
  • Great customer service.
  • Same day responses to questions.
  • Great price!
  • Google Apps for Work integration.
  • Gmail integration is simple.

Cons :

  • Reminders are not automatic.
  • Emails to customers are not automatic like some CRMs.

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AddressTwo CRM

CRM

No favorable user review available yet for AddressTwo CRM.

Most Favorable Critic Review

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Insightly

CRM
75
Heather Clancy , ZDNet

Tuesday 05 March 2013

If you're a small business using Google Apps, you should consider this cloud-delivered application that integrates tightly with Google Apps and Gmail.

More about Insightly
View all the Insightly Critic Reviews
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AddressTwo CRM

CRM
100
Neil Davey , My Customer

Tuesday 06 September 2011

We believe that in addition to their MicroCRM solution which we think deserves evaluation and consideration when looking for a solution for a Micro Business, AddressTwo has an exceptionally creative and innovative solution in Addy that we are hopeful it will stir things up in the SMB market.

More about AddressTwo CRM
View all the AddressTwo CRM Critic Reviews

Most Unfavorable Critic Review

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Insightly

CRM
20
Amit Dunsky ? , GetApp

Saturday 25 April 2015

I've been quite a happy Insightly user for the past few years. Lately, I had a growing amount of reminders that didn't get sent to my email. I've missed a few critical milestones and lost a few deals because of that. I just didn't get reminder for tasks I managed at Insightly. So I approached Insightly customer support. Never got them to reply sooner than 48 hours post sending the ticket message, and I keep getting replies saying (in short): we can't help you! CRM is such an important aspect of business management, and I can't live with such an attitude. Am now actively looking for an alternative, although I like Insightly approach to CRM and acknowledge the time and effort it will most likely take to make the transition. Even so, can't work that way anymore. Truly am sad to say, I Would not recommend Insightly to anyone.

More about Insightly
View all the Insightly Critic Reviews
screenshot for AddressTwo CRM

AddressTwo CRM

CRM

No critic review available yet for AddressTwo CRM .

Demo Video

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Insightly Demo Video

CRM
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AddressTwo CRM Demo Video

CRM

Typical Customer

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Insightly

CRM
  • Business
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AddressTwo CRM

CRM
  • Business
  • Personal Use

Supported Devices

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Insightly

CRM
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AddressTwo CRM

CRM

Supported Languages

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Insightly

CRM
  • English
  • French
  • Spanish
  • Portuguese
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AddressTwo CRM

CRM
  • English

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