Software Comparison
InsideView vs NetSuite vs SugarCRM vs Vtiger CRM

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Listed in : CRM

InsideView, the first provider of sales intelligence, boosts productivity and income by giving appropriate marketing and social insights at the point ... Learn More


Listed in : CRM

NetSuite is the world's leading provider of cloud-based marketing management software. NetSuite supports organizations manage core business rules with... Learn More


Listed in : CRM

Sugar gives the most innovative, adaptable and affordable CRM in the market and produces the best all-around value of any CRM solution in the industry... Learn More


Listed in : CRM

Vtiger CRM is an Open Source CRM software, practiced essentially by small and medium-sized companies. It can be employed to control your organization'... Learn More

Pricing Starting From

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InsideView

CRM

Free Plan

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NetSuite

CRM

No Pricing Available yet.

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SugarCRM

CRM

$ 40
For 1 Month / 1 user(s)

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Vtiger CRM

CRM

$ 12
For 1 Month / 1 user(s)

Available Features

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InsideView

CRM

CRM Integration

Preview contacts

Track up to 50 companies or contacts

View personal connections

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NetSuite

CRM

Delivers real-time visibility into your services organization's performance and profitability

Improves on-time project delivery and drives project success rates

Increases resource utilization with advanced resource management functionality

Equips your services team with mobile access to time and expense management

Reduces hardware maintenance costs and upgrade hassles with cloud-based delivery

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SugarCRM

CRM

Sales automation and forecasting

Marketing lead management

Support automation

Call center automation

Reporting & Dashboards

SugarCRM Mobile

Cloud or on-premise deployment

15GB storage

Unlimited Studio customizations

Unlimited online support

Support for MySQL and SQL Server (On-Site)

Revenue Line Item Level Opportunity Tracking Forecasting

Product Level Quotes

Advanced Workflow

Role-based Views

100 Concurrent Customer Self-service Portal Users

SQL-Based Reporting Access

Support for Oracle and DB2 (On-Site)

12x5 (hours/days) Email and Phone Support

60GB storage

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Vtiger CRM

CRM

Contact Management

Sales Pipeline Management

Leads and Opportunities

Web-to-Lead Forms

Document Management

Workflow Automation

Quote Builder

Mass Email Campaigns

10,000 Emails / Month

Advanced Reporting

24-Hour Support

(Phone, Email and Chat)

Sales Forecasting

Twitter Integration

Invoicing

Payment Processing

Multiple Currencies

Autoresponder Campaigns

Project Management

Inventory Management

25,000 Emails / Month

Free Trial Availability

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InsideView

CRM
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NetSuite

CRM

No Free Trial Available.

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SugarCRM

CRM
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Vtiger CRM

CRM

Most Favorable User Review

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InsideView

CRM

No favorable user review available yet for InsideView.

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NetSuite

CRM
User review from
9
Alfredo García
Oct 16, 2015

Thinking about data, time and business, all are gold to take decisions. To know what is business and what’s not, NetSuite CRM lets you capture all the data inside their modules, to see the real cost of the business to develop and to see the budget necessary to launch for each project. Once you understand this, you can have the decisions on your hands, and you will no longer worry about real cost or approximately cost. Netsuite CRM can integrate all real ongoing operations, within several departments (Sales Force, Inventory and Supply departments, and Infrastructure ). With this tool, you could have the accurate information needed to work on taking decisions, to start something, the integration of all the departments of the company inside this tool could make you run faster through your daily operation. Administration department has their place in this party, so, all departments are important to make your business grow. With this app, you just have to worry about the process, to make this happen.

Pros :

The integration with several departments is very efficient when you are handling projects inside a projected enterprise. So, you need to integrate several departments with many people involved, and most of the time that people are not there through your door, and you need the exact information from what we have, and what we need to build something, to start a new project.

As a part of the operations department, we use the Location cost Module, and it is a very efficient module for us, we capture all the data collected on our site survey, and the module tell us, the cost, and all the infrastructure needed to build the project, for the customer. If something is missing in our stock, logistics and materials can be awarded of the material needed to buy, all by the same system.

Cons :

Sometimes, you need to be accurate on your needs, in order to tell the system what you have and what you have to pick in your location surveys, and how to introduce these inputs into the system, so that you can have the information that you need.

Sometimes, this process could be annoying, but it's worth it, you will save so much time and headache pills after all of this. And remember this system is very flexible. Another con for this tool is the speed of working, sometimes it runs very slow, even when you have a high-speed internet connection, so don´t be anxious or desperate when you are working on this tool.

screenshot for SugarCRM

SugarCRM

CRM
User review from
9
Tapan Jain
Sep 20, 2015

Sugar CRM is one of the best open source CRM software in the world. It is one of the most customization friendly CRM which can be tweaked according to needs of sales, marketing and other teams. Even without customization, Sugar CRM caters to most of the needs of sales, marketing and customer support departments. Complete customer profile and past interactions are available on Sugar CRM interface. It even integrates with various social media platforms and pulls all the information so that customer support and sales teams know about the customer and their views about their company. Everything can be tracked from what campaigns the customer was targeted, whether customer was exposed to the campaign and what services or products the customer is interested in.

Pros :

Sugar CRM offers complete customization facility using Sugar Studio. Sugar Studio is a web based tool which helps to add custom functionalities or remove any functionality from the dashboard. This offers customization at the most granular level. Everything from a screen to a particular logic can be modified to suit or match the way your enterprise or teams work. Sugar CRM offers a free community version for the small and medium organizations and a commercial version which can be hosted on the company’s servers for higher security of your customer data. Sugar CRM has also launched Sugar Exchange where commercial CRM version users can find a host of third party applications to enhance the functionalities for their CRM. Sugar CRM offers a broad set of APIs which enables it developer partners to develop a large number of applications that can seamlessly integrate with Sugar CRM. Even the source code is available to the developers being an open source which makes these third party applications a lot better.

Cons :

There is a minimum requirement of 5 users and a subscription of one year for all paid versions. This is a deviation from the industry standards where most of the CRMs require a commitment of only 1 user. It restricts small and medium enterprises to use Sugar CRM. Customer support is not uniform for all the versions. Telephonic support should be available for all the customers with paid versions rather than only to customers with Enterprise or Ultimate versions.

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Vtiger CRM

CRM

No favorable user review available yet for Vtiger CRM.

Most Unfavorable User Review

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InsideView

CRM
  • User review from
    4
    Steve Blankenship
    Mar 7, 2016

    InsideView provides a lot of useful data when trying to prospect specific companies within a certain industry at a defined revenue range. If you're looking for a tool that provides you detailed information on certain companies, this tool is worth investigating.If you're looking to prospect specific leads within these companies, however, InsideView may not be your best bet. You can keep up-to-date with changes in companies you follow, including leadership changes, new offerings, acquisitions, and partnerships. There is even a section to view Twitter posts from the company you are following or its employees.

    Pros :

    • This tool is an excellent source for company information such as employee count, revenue, headquarters information, and competitors.
    • The Salesforce plugin is very useful as it provides the information in one place, instead having to switch between tabs or windows.
    • The insights are very useful, allowing discussion points with prospects and leads.
    • It is also possible to build a list based on several factors, such as location, employee and revenue size, industry and business types and several others, for both companies and individuals.

    Cons :

    • There are a large amount of contacts that are out-of-date.
    • The contacts also have no direct dials - a VERY crucial piece of information for prospecting and outbound.
    • A large portion of my leads are generated through prospecting and outbound and without direct dials, it makes it more difficult to perform my job effectively.
    • Dialing directly to the prospect can cut a phone call down by as much as 10 mins - avoiding dial trees or being placed on hold.
    • Direct dials also decrease the chances of reaching gatekeepers, improving the chances your prospect will actually receive the message.
    • I have also experienced some of the headquarter numbers provided to be incorrect or just not in service.
    • There have been occasions in which the numbers were for a local branch or a customer service division that is unable to transfer calls.
    • Some of the individuals contact also no longer with the company and have not been for many years.

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    NetSuite

    CRM

    No unfavorable user review available yet for NetSuite.

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    SugarCRM

    CRM

    No unfavorable user review available yet for SugarCRM.

    screenshot for Vtiger CRM

    Vtiger CRM

    CRM

    No unfavorable user review available yet for Vtiger CRM.

    Most Favorable Critic Review

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    InsideView

    CRM
    100
    Tim P. , G2 Crowd

    Wednesday 19 December 2012

    What do you like best?Super-easy to use, requires no maintenance. gives you a nice overview of the company. Especially like the up-to-date "buzz" section where social media posts are summarized and refreshed frequently What do you dislike?the social media element, while useful, can get overwhelming when looking at a large company - doesn't seem to be much in the way of filtering to remove all the "fluff"

    More about InsideView
    View all the InsideView Critic Reviews
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    NetSuite

    CRM
    100
    Anonymous contribution , CRM Reviews

    Monday 16 May 2011

    NetSuite has proven to be a powerful player in delivering business software throughout the global marketplace. The company’s cloud CRM is a powerful solution, and the platform combines marketing automation, customer support, customer service, sales force automation and more into a sales-focused application that can deliver the necessary results.

    More about NetSuite
    View all the NetSuite Critic Reviews
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    SugarCRM

    CRM
    75
    Chuck Schaeffer , CRM Search

    Wednesday 31 December 1969

    SFA is very sales-process oriented. The natural account sales stage progression—from a suspect to a lead to a contact to an opportunity and to a win or a loss—can be accomplished with one or very few clicks and from single instance page views. The user interface is uncluttered, simple and gets the job done in a minimum number of keystrokes, but as mentioned it lacks the inviting user experience of a Web 2.0 or consumer technologies application.

    More about SugarCRM
    View all the SugarCRM Critic Reviews
    screenshot for Vtiger CRM

    Vtiger CRM

    CRM
    100
    Flavio Martins , Win The Customer

    Monday 27 May 2013

    Keeping a good customer base is what business is all about, it is the lifeline of any business, and using an available resource like vTiger CRM will make it so that base is never worn thin or dissipated.

    More about Vtiger CRM
    View all the Vtiger CRM Critic Reviews

    Demo Video

    screenshot for InsideView

    InsideView Demo Video

    CRM
    screenshot for NetSuite

    NetSuite Demo Video

    CRM
    screenshot for SugarCRM

    SugarCRM Demo Video

    CRM
    screenshot for Vtiger CRM

    Vtiger CRM Demo Video

    CRM

    Typical Customer

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    InsideView

    CRM
    • Business
    • Personal Use
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    NetSuite

    CRM
    • N/A
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    SugarCRM

    CRM
    • Business
    screenshot for Vtiger CRM

    Vtiger CRM

    CRM
    • Business

    Supported Devices

    screenshot for InsideView

    InsideView

    CRM
    screenshot for NetSuite

    NetSuite

    CRM
    screenshot for SugarCRM

    SugarCRM

    CRM
    screenshot for Vtiger CRM

    Vtiger CRM

    CRM

    Supported Languages

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    InsideView

    CRM
    • English
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    NetSuite

    CRM
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Chinese
    • Portuguese
    • Danish
    • Swedish
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    SugarCRM

    CRM
    • English
    screenshot for Vtiger CRM

    Vtiger CRM

    CRM
    • English

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