Software Comparison
Close.io vs Intercom

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Listed in : CRM

Close.io is a web-based software designed especially for sales people, it will help you make and receive a call with the click of a button, and even d... Learn More


Listed in : CRM

Intercom is a customer service, email marketing, and customer communication application that uses behavioral targeting and user information to create ... Learn More

Pricing Starting From

screenshot for Close.io

Close.io

CRM

$ 65
For 1 Year / 1 user(s)

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Intercom

CRM

Free Plan

Available Features

screenshot for Close.io

Close.io

CRM

Unlimited Contacts, Leads and Opportunities

2-Way Email Integration

API Access

Bulk Email Sending

Calls Automatically Tracked

Phone Number Unlimited Calling International

Call Audio Recording

Toll-Free Numbers/Ring Groups

Voicemail Drop

Call Transferring

Custom Reporting Graphs

Personalized Training andamp; Sales Consulting

Integration

screenshot for Intercom

Intercom

CRM

Send rich in-app messages

Send rich emails

Target users with live data

Trigger auto messages by time or behavior

Set message goals

Deliver in-app messages to web or mobile

Custom sender addresses

Send personal in-app messages

Send personal emails

Manage conversations in a team inbox

Receive in-app messages from users

Receive inbound emails from users

Create custom email templates

A/B test email and in-app messages

Set delivery windows for automated emails

Schedule messages to be sent

Verify sender domain via DKIM

Manage team member permissions

Integrate with Salesforce

Send unbranded messages

Get premium support

Have conversations in real-time

Collect feedback with lightweight replies

Integrate with Zendesk

See how busy you are with Inbox Insights

Integrate with GitHub

Free Trial Availability

screenshot for Intercom

Close.io

CRM
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Intercom

CRM

Most Favorable User Review

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Close.io

CRM

No favorable user review available yet for Close.io.

screenshot for Intercom

Intercom

CRM
User review from
10
Joris Brabants
Nov 30, 2015

First, I thought that Intercom was a way to communicate with your users. Now I'm an Intercom fanatic that believes that Intercom can help SaaS businesses in every stage of the buying cycle. From converting website visitors to retaining users, it can all be achieved with one amazing platform: Intercom!

Pros :

  • The easy way that on-boarding flow can be set up based on every single interaction that a user had or didn't have with your app.

Cons :

  • Not really a con, but I think that Intercom can improve even further by providing more reporting functionalities that a SaaS business has to on.
  • All data reported in their platform, so this can surely be used to build such a reporting engine. That would make Intercom a CRM designed for SaaS businesses.

Most Favorable Critic Review

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Close.io

CRM
100
Jacqueline Davis , GetApp

Tuesday 29 March 2016

After testing other CRMs, I was blown away by Close.io's clean, easy-to-use interface, communication tracking, and detailed reporting features. For a business that works with and analyzes data, the reporting features are by far, my favorite feature. Tracking communication with Close.io has made what was a very time-consuming process extremely efficient.

More about Close.io
View all the Close.io Critic Reviews
screenshot for Intercom

Intercom

CRM
100
Dan O. , G2 Crowd

Friday 02 May 2014

What do you like best?Insights on who is utilizing our app and providing more information from them via social media, etc. What do you dislike?They don't provide enough reporting. They are sitting on a treasure trove of data that I can't tap into.

More about Intercom
View all the Intercom Critic Reviews

Demo Video

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Close.io Demo Video

CRM
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Intercom Demo Video

CRM

Typical Customer

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Close.io

CRM
  • Business
  • Personal Use
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Intercom

CRM
  • Business
  • Personal Use

Supported Devices

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Close.io

CRM
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Intercom

CRM

Supported Languages

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Close.io

CRM
  • English
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Intercom

CRM
  • English

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