Apptivo vs Bitrix24
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Pricing Starting From
Pay per user
All Apptivo Apps
Role based access control
Priority customer service: Phone 24/7
Plugin & API access to integrate with your website: 20,000 requests/day/user
Create custom attributes
Manage Email Signatures
Google Docs & Drive
Google Forms integration
Tasks & Projects
File & Document Sharing
Own domain name
Free Trial Availability
Cloudswave Editorial Review
No Cloudswave Editorial Review available yet.
Bitrix24 Review by Cloudswave
Effective communication is central to all collaboration. And in today’s business landscape where customers require answers to their queries in the quickest but most efficient manner possible, collaboration among work colleagues through email no longer cuts it.
Think of the email back and forth, the possibility of leaving relevant people out of threads, or downloading file attachments that are outdated. Every time you need to onboard new participants into ongoing discussions, you will have to explain things again and again to keep them in the loop.
Sounds like a pain, eh?
This is why social intranets for corporate communication are becoming more and more popular.
What exactly is a social intranet?
In the old days, intranets, which are internal websites with information to help employees get things done, were primarily used to store employee data or to download leave application forms. In other words, they weren’t used much for collaborative purposes.
Nowadays, intranets have entered the social realm, and much like social networking sites, come with features that encourage communication, participation, and collaboration not just within departments or specific silos but across entire organizations.
One of such intranets is Bitrix24, and Bitrix24 is more than just your regular social intranet.
What is Bitrix24?
An app used by more than 500,000 small businesses and big-name brands like Volkswagen, Xerox, Samsung, Gazprom, KIA, PC Magazine, and Vogue, Bitrix24 is a cloud-based collaboration solution that combines a total of 30+ applications in one platform.
Free for teams with a maximum of 12 members, it’s equipped with essential business tools like CRM, activity stream, real-time individual and group messaging, voice and video calling, workflow management, file sharing, photo gallery, calendars, telephony, project management, time tracking, task reports, event scheduling, ticketing and helpdesk, HR management, among others.
Bitrix24 features explained
With functionalities reminiscent of social media sites, Bitrix24’s social intranet allows teams to easily communicate and collaborate anywhere, anytime, and on any device. The activity stream is an interactive status feed where updates show up in real time, so people know what others in the group are doing and how projects are faring.
You can choose which types of activity to be updated about, so you don’t get inundated with statuses and updates that have nothing to do with you or the projects you’re working on.
Anyone in a group can start discussion threads and share images, documents, and other files – a handy tool when inputs or ideas are needed for a task or project. Aside from the activity stream, to collaborate with other team members, private or group conversations can be initialized.
Just like on Facebook, updates can be liked, and liked content show up first in search results. Bitrix24 also has an announcement feature where updates, such as urgent or important announcements everyone in the organization need to know about, are posted on the right-hand side of the screen until they’re marked read.
Supervisors and managers can use badges and awards to commend individual staff or the entire team for a job well done – a great way to motivate employees to perform better. Bitrix24 also hosts photo galleries. Multiple pictures can be uploaded all at once using the bulk loader, and other users can like or comment on the photos as they deem necessary.
Another important Bitrix24 feature is its CRM capability, which allows you to keep your contact lists organized, such as your lists of clients, leads, vendor partners, contractors and freelancers, customer service agents, and so on.
New events or actions such as tasks, messages, phone calls, emails, notes, and meetings tied to a contact can automatically be logged to the correct CRM element. For example, through Bitrix24’s Send and Save Email integration function, incoming emails are automatically appended to the correct contact, lead, or company.
To keep things more organized, easier to locate, and harder to miss, Bitrix24 automatically pushes all actions and events relating to an existing CRM record in the CRM-only activity screen.
The CRM deal dashboard, which provides visual insights into your deal pipeline, shows you via graphs and charts your team’s deal progress: sales funnel, total value, deals won, deals in progress, deals by employee, invoiced versus uninvoiced sales, number of deals in progress, number of calls, activity count, and number of deals on hold.
Bitrix24 provides multiple ways for teams to communicate task and project updates, ask questions, and share knowledge in real time: instant messaging, mobile messaging, group chat, voice calls, and video conferencing with screen sharing.
The instant messaging feature, just like other IM tools, has a status indicator you can set from “online” to “away,” to “don’t disturb.” When you set it to “don’t disturb” mode, messages don’t pop up to distract you from the work at hand. The only way you know you have new messages is via the number of messages in the notifications indicator.
Desktop notifications can be enabled, so you’re alerted of new messages even when Bitrix24 isn’t your active screen.
For urgent conversations or brainstorming sessions, initiate a group chat with colleagues, even external collaborators. Chat sessions can be saved for future reference. Bitrix24’s video conferencing feature lets you chat with up to four people at any given time. You can share screens and use the instant messenger during a video call.
Tasks and projects
Personal tasks and group projects can be organized with Bitrix24’s task and project management functionality. Tasks are assigned to individuals, while projects are awarded to teams. Tasks that make up a project are only visible and accessible to relevant team members. Time spent on tasks can automatically be tracked, and projects can be planned in the extranet, so clients and outside partners can participate in discussions as well.
Color-coded Gantt charts allow you to visualize the status of a project, if it’s moving along as planned, the dependencies among the many different tasks, and the team members responsible for each task. A handy task counter is likewise available for supervisors and managers to keep track of projects that are overdue, without an assigned deadline, among other things.
For tasks that involve multiple participants or complex procedures that need to be followed to the letter, a checklist can be added to the task. For repetitive tasks, templates can be used and processes automated using the built-in business process designer.
Workgroups can be created for projects, so all project-related communications, plans, files, documents, and updates can be kept in one place. Updates and modifications can be made anytime, and notifications are automatically sent to people involved so everyone’s on the same page.
Human resources management system (HRMS)
Bitrix24’s HRMS carries core HR features such as a self-service portal for leave applications and approvals, an employee directory, work reports, organizational chart, appreciation badges, digital punch clock, and more. The employee database is easily searchable through relevant keywords and phrases, and user profiles provide essential employee information such as designation, department, email address, mobile number, Skype user ID, and internal phone extension.
An online status indicator identifies users who are available for instant messaging, a feature especially useful for project managers looking to immediately staff their projects with the most qualified people in the organization’s roster.
The company’s organizational chart helps if you need to know who heads a particular department, an employee’s immediate superior, whom to send reports, and so on. Depending on your work reporting schedules and protocols, Bitrix24 can be set up to remind employees of mandatory reports on a daily, weekly, or monthly basis.
Bitrix24 administrators can invite staff and other users into the system, and user permissions and access rights are assigned based on each user’s role in the organization. For example, an external collaborator, such as a contractor or freelancer, can only be granted read-only access to project-related files.
Bitrix24’s clock-in/out feature helps you set fixed or flexible work schedules for each of your employees, and all logged times are saved as basis for their daily, weekly, or monthly work reports.
Downloadable forms and other documents can be stored in the system, and approval workflows such as leave and time-off requests, expense reports, and general helpdesk requests can be automated via Bitrix24’s business processes, which are readily available via the Processes menu in the activity stream.
Custom workflows can be designed from scratch, and third-party workflows from Bitrix24’s app marketplace can also be integrated into your processes at no cost.
Other Bitrix24 features worth mentioning are the Bitrix24 mobile app (available on Android and iOS devices) so you can access your intranet portal, CRM, and HRMS while on the go, the Bitrix24.Drive for document management and collaboration, integrated personal and workgroup calendars, and VoIP so you can instantly place domestic and internal calls directly from the CRM.
Should you use Bitrix24?
There are multiple reasons to check out Bitrix24, but two stick out like sore thumbs. One, it combines many different business tools in one place. This means no more switching between disparate applications to get things done. And two, it’s free for teams with a maximum of 12 members.
Most Favorable User Review
No favorable user review available yet for Apptivo.
Most Unfavorable User Review
Most Favorable Critic Review
Having a project management solution can help keep your task and your budget on track and today we are lucky to have so many solutions available in the cloud for affordable prices. Apptivo provides a robust solution for free – so it is definitely worth a gander.
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Bitrix24 is a very good intranet system, containing a great number of essential tools to cover any team’s or small company’s needs. The service is free for up to 12 users and 5GB of available cloud storage. If those numbers seem small, there is a professional plan as well.
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Most Unfavorable Critic Review
What do you like best?A decent tool for Time Tracking, Invoicing, Opportunity management. It essentially seems to be geared toward Professional Services organizations. Especially with features like Time Tracking, Invoicing, etc. I like the fact that these services are integrated and native to the application. What do you dislike?The opportunity management features, reporting, and searching definitely seem to be lacking as compared to Salesforce. The interface is clumsy and difficult to use. The app itself feels incredibly slow.
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What do you like best?We used Bitrix24 for a while on our team at work and it had some nice features like easy file sharing and communication amongst team members. It was relatively easy to set up. What do you dislike?Bitrix24 just wasn't right for us. We mainly used it for task management but the interface was a little clunky and just didn't work for our needs. We ended up switching to a much simpler solution, Asana, which works great for our needs.
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Bitrix24 Demo Video