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Websites and Analytics
Social Network Marketing
Tracking and Stats
Advanced Marketing Tools
GreenRope CRM Mobile App
Lead Capture Forms
Agent productivity tools
Self-service customer portal
Desk.com mobile app
Reports and analytics
40 partner apps
Desk Connect for Salesforce
Advanced case management
Service contracts and entitlements
Communities for Service
Social Customer Service
Live video chat
Workflow and approvals
Sales workflow integration
Unlimited custom apps
24/7 toll-free support
Unlimited access to 100 admin services
Unlimited online training
Mobile customization and administration
Additional data storage
I think it's fair to state that if you are a startup, you have to move along to find another software to manage your Sales process. Simply because this a huge system, that has a lot of experience built into, big community (but not so organized and the responses from Salesforce is what you'd expect from a dinosaur) and a huge marketplace to look for apps. If you are a startup, you need something easy to maintain, something that you can setup and start using it right then and there. None of this is found in Salesforce. But it is one of the most flexible systems I have every known. If you have money to pay for the Enterprise Edition. We have the Pro Edition and meets our needs half way. That's the way it works that version, almost anything you need to do has a sign on it that says "If you want this, move to EE.". Very frustrating, but if you have a bit of imagination, you can find a way to work around those problems and use most of it.
They liberated the workflows for Contracts, a bit limited for our needs, but serves the purpose of verification and authorization of contracts. The Reports are the most flexible feature they have, along with the custom fields. Dashboards are a great way to communicate metrics and create operational boards. Not really the system, but they have a huge marketplace to look for apps, with the ability to extend greatly the features of SF.
I have experience with Pro Edition. So:
Sunday 02 October 2011
Improving customer relationships, retention rates, and your organizational skills, are all byproducts of the amoCRM system. Never search through your giant rolodex or file cabinets again. amoCRM has many different filtering options, so finding a client’s profile or special promotion you’re running has never been easier. As a hosted solution, amoCRM brings a powerful combination of crm funcitonality, ease of use, and low cost.More about amoCRM
Wednesday 02 October 2013
GreenRope has an extremely rich set of features that work together seamlessly. In fact, it is amongst the very few CRM solutions that offer so many functions. It does a good job in integrating nicely with third-party applications and providing top-notch integration with social media. Small and mid-sized businesses in search for a cost-effective cloud based solution to streamline their operations should definitely try out GreenRope. There may be no need to look further!More about Greenrope
Sunday 08 March 2015
I've used this app primarily while conducting marketing efforts. It has been particularly valuable to me as I previously had to contact one of my analysts in the office to provide information on upcoming meetings/contacts. Now, I am able to easily pull the data and log info myself - cutting out the middleman.More about Salesforce Service Cloud
Tuesday 23 August 2011
GreenRope has taken its organic growth approach about as far as it can. It is not the only CRM product attempting to address the small business market and that market could benefit from the richness and simplicity GreenRope offers. The company now needs to get better known and reach out to the market which may mean taking on outside capital and the structure and advice that comes with it.More about Greenrope
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