Arkadin Express is a conference call service designed for small businesses. It allows you to schedule and host phone meetings from anywhere around the world. This provider offers a variety of conferencing features such as call recording and greeting options, along with file-sharing capabilities and interactive tools. However, there are several tools missing from this teleconferencing service, which makes Arkadin Express a much more basic provider than similar conference calling services we tested. Arkadin also offers a more advanced system, Arkadin™Anytime, which provides for up to 100 users and includes some more advanced features.
Arkadin Express lets you schedule a phone meeting at any time. You can easily send out invites to your participants using Microsoft Outlook or another email client. You can only invite up to 50 individuals to your call, which is a drawback – particularly if you need to host large phone meetings.
Arkadin Express offers conference recording and replay capabilities. This allows you to record all of your phone meetings to replay them at a later time for yourself or others who missed the call. You can also create customizable greetings with this service and enjoy multiple presenter control options. However, you cannot customize the phone number with this service. You must use the number that is provided to you.
There are a few web features available with this teleconferencing service. You can share documents with your attendees and let them view presentations in real time. You can easily upload any files and documents, or even your entire desktop, for participants to view. Remote control access is available in audio and web sessions.
Using the telephone keypad, the host and the participants can easily manage their conference calls. By pressing different key codes, you can mute, disconnect, allow participants to remain on the line, start recording and more. There are also several interactive features that help encourage participation during your meetings. This service offers polling, hand-raising, chat and whiteboard capabilities. However, it lacks survey tools and VoIP options.
Cloudswave Score for Arkadin Express
Rating based on 4 Critic Reviews
This is not the cheapest service around and if you have the time and ability to set up this kind of technology yourself, you can probably do it cheaper. However, if you want a high level of personal service and don't mind paying for it Arkadin is a good choice.
Brian Lee , on TopTenReviews
Arkadin Express is a teleconferencing service with plenty to offer. From its conferencing features to its file-sharing capabilities, there are plenty of features to keep you satisfied. However, we would like to see more interactive options and much stronger customer support, which are available only with their higher-level service, Arkadin™Anytime. Despite what Arkadin Express lacks, it still provides enough features to help you manage and control your phone conference meetings and we appreciate the unlimited use price to help keep business expenses consistent.
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