Software Comparison
KISSmetrics vs Crazy Egg vs GoSquared vs SmarterStats

Save time and effort by comparing these leading Web Analytics software.
Quickly access the latest reviews to read actual user opinions and ratings. Get amazing coupons and discounts, access Free Demos or Trials immediately.



Listed in : Web Analytics

KISSmetrics is a powerful web analytics solution that helps you to increase customer acquisition and retention rates, make smarter business decisions,... Learn More


Listed in : Web Analytics

Crazy Egg is a web analytics software that shows you a heatmap picture where your users click on your website. Also, it will help you identify what's ... Learn More


Listed in : Web Analytics

GoSquared helps you understand and improve your online presence, it provides analytics behind your site’s traffic the moment a visitor lands on your... Learn More


Listed in : Web Analytics

Use SmarterStats' web-based interface to access your business analytics from anywhere you have an Internet connection. Since SmarterStats is optimized... Learn More

Pricing Starting From

screenshot for KISSmetrics

KISSmetrics

Web Analytics

$ 200
For 1 Month / 1 user(s)

screenshot for Crazy Egg

Crazy Egg

Web Analytics

$ 9
For 1 Month / 1 user(s)

screenshot for GoSquared

GoSquared

Web Analytics

$ 18
For 6 Months / 1 user(s)

screenshot for SmarterStats

SmarterStats

Web Analytics

$ 299
For 1 Year / 1 user(s)

Available Features

screenshot for KISSmetrics

KISSmetrics

Web Analytics

20 million events / month

Free Setup Guidance

Unlimited Funnel Reports

Unlimited Cohort Reports

Unlimited Retention Reports

Unlimited Customer Profiles

Unlimited Group Contact Lists

Unlimited A/B Test Reports

No-Limit Conversion Periods

Email Support

Unlimited Testing/Staging Sandboxes

Segment Data By Any Point in Time

Real Time Data Monitoring/Debugger Tool

Multi and Cross Platform/Device Support

Data Export

Power Report

Dedicated Customer Success Manager

Onboarding Specialist

Dedicated Metrics Specialist

Email & Phone Support

Increased Storage Capacity

screenshot for Crazy Egg

Crazy Egg

Web Analytics

250 000 Visits/ Month

100 Active Pages

Hourly Reporting

Heatmap Report

Scrollmap Report

Confetti Report

Overlay Report

List Report

Multiple Domains

Filter by Date Range

Priority Email Support

Priority Phone Support

screenshot for GoSquared

GoSquared

Web Analytics

Pageviews you receive per month: 10m

The worlds best real-time analytics dashboard

Instant historical stats and traffic growth predictions.

Beautiful, simple Daily Reports of website traffic performance

Unlimited access to the most powerful and elegant analytics API

Track unlimited sites under your one GoSquared account

Invite and share your GoSquared data with unlimited colleagues

screenshot for SmarterStats

SmarterStats

Web Analytics

2,500 Sites

Understand Your Online Presence

Improve Search Engine Rankings and Increase Traffic

Find Site Problems Before You Lose Traffic, Ranking or Revenue

Get Greater Insight with Web Data Mining

Free Trial Availability

screenshot for SmarterStats

KISSmetrics

Web Analytics
screenshot for SmarterStats

Crazy Egg

Web Analytics
screenshot for SmarterStats

GoSquared

Web Analytics

No Free Trial Available.

screenshot for SmarterStats

SmarterStats

Web Analytics

No Free Trial Available.

Most Favorable User Review

screenshot for KISSmetrics

KISSmetrics

Web Analytics
User review from
8
Javier J. Hernandez Garcia
Apr 13, 2016

All opinions are personal, and they don't reflect the opinions of my employer either past, present or future. The amount of data and options are amazing. Really powerful tool. As well as the fact that all that data can be combine with different search levels really makes this tool one of the best out there. I've been impressed by the quality of information you can find on Kissmetrics, and they always have something new which is interesting.

Pros :

  • The amount of data and options are amazing. Really powerful tool. This without a doubt the best feature about Kiss Metrics.But the fact that all that data can be combined with different search levels really makes this tool one of the best out there.
  • I used Kiss Metrics a lot from a professional point of view. And you can do so much inside KissMetrics too. You can do many reports, users searches. A/B test etc.
  • I am always using this tool for data analysis and trying to figure out more about our users. It is really a powerful tool if you know how to use it, this can be hard a first. Though KissMetrics does offer a good level of support in that sense.

Cons :

  • The level of support wasn't as great before, I wrote another review about KissMetrics where I complained about this.
  • I actually said the following "They are hard to reach and even harder to get a feedback from them. This is the most frustrating aspect of Kiss Metrics" this is not the case anymore.
  • Actually, after I wrote that review to reach out to me and apologise and we set a few call since them to solve my needs and problems, so I can't complain about that anymore.
  • They have a tool call the path tool that is really not that good but apart from that everything else on Kiss things to be working well now. And the fact that they have improved their customer service is also a big plus.
  • Last time I ranked them 6/10 now I am giving them a 8/10 I wish all companies will bother to read reviews and check what their users are thinking like KissMetrics did.

screenshot for Crazy Egg

Crazy Egg

Web Analytics
User review from
8
Sam Gooch
Oct 9, 2015

Crazy Egg is a great heat map tool that allows you to get a visual representation of how users engage with your website, with several ways to see the data, from the ‘confetti’ click locations, to scroll maps that help you to understand the percentage of people who scroll down your website. It provides you with a clear picture of obstacles that your users may be facing and buttons/links that are not being clicked, allowing you to update your pages to make them more intuitive and function the way that your users expect them to function.

Pros :

There are plans that have been designed for everyone, from a small low-cost plan that provides enough data for somebody that has a small website with low traffic, to agencies that manage high traffic websites, tracking multiple pages across multiple domains. There are several ways to view your user engagement, each one of them has its own benefits, giving you clear visuals of user interaction. You can block IP addresses to ensure that you (or your company) don’t influence the results The interface is so easy to use, allowing you to quickly set up tracking and easily switch between your snapshots.

Cons :

If you show different content to returning users using cookies, Crazy Egg will not recognise this, which means that the original snapshot of your page will be shown despite user interaction with different content. After downloading reports for pages that use javascript to make navigation stick to the top of the page, I found that the snapshots were affected which made them unusable. You have to pay for a full year, so despite the monthly costs working out low, you need to be ready to pay for and commit to a full year.

screenshot for GoSquared

GoSquared

Web Analytics

No favorable user review available yet for GoSquared .

screenshot for SmarterStats

SmarterStats

Web Analytics

No favorable user review available yet for SmarterStats.

Most Favorable Critic Review

screenshot for KISSmetrics

KISSmetrics

Web Analytics
100
Greg Roth , Customer Love

Wednesday 29 October 2014

Kissmetrics is one the best tools that can be used to recognize holes in the funnel. You can get in detailed reports about the behavior of your users from this tool. It has some unique features that you cannot find in other popular tools such as Google Analytics.

More about KISSmetrics
View all the KISSmetrics Critic Reviews
screenshot for Crazy Egg

Crazy Egg

Web Analytics
100
Rean John Uehara , 1st Web Designer

Monday 17 March 2014

I’ve tested a couple of other heatmap tracking tools and none of them has come near to what Crazy Egg has to offer. Ditch the eye tracking tools, and even In-Page analytics, and pick up Crazy Egg if you want to increase your website’s conversion rate. I highly recommend Crazy Egg. It’s very easy to use and fairly priced. It gives you what you want. No fluff!

More about Crazy Egg
View all the Crazy Egg Critic Reviews
screenshot for GoSquared

GoSquared

Web Analytics
90
Erdo?an Kürtür , TrustRadius

Wednesday 18 March 2015

GoSquared Use Cases and Deployment ScopeGoSquared is used by our representatives to easily connect and track our customer for our energy trading portal. It allows us to see our customers interest and therefore allows us to provide better and faster service to them. Our system needs to be fast and responsive, so does our analytic system, and GoSquared delivers this by providing real time information.

More about GoSquared
View all the GoSquared Critic Reviews
screenshot for SmarterStats

SmarterStats

Web Analytics
75
Souman , I Love Free Software

Sunday 14 November 2010

SmarterStats helps businesses and companies to communicate and collaborate efficiently by providing exchange level mail server features at less cost. It gives business and tools necessary to prove customer service by optimizing help desk efficiency and encouraging communication across variety of channels. It also helps individual and enterprises analyze web server logs and make informed decision. It also determine the web pages that search engine are indexing.

More about SmarterStats
View all the SmarterStats Critic Reviews

Most Unfavorable Critic Review

screenshot for KISSmetrics

KISSmetrics

Web Analytics
40
Anonymous contribution , GetApp

Friday 25 July 2014

We have been using the tool for a couple of years to measure precisely our conversion funnel on various A/B tests. It requires quite a bit of training before you can really master the various options and reports but it is powerful. Over the last couple of years they have been increasing very significantly their entry pack which makes it today a pricey solution. The price varies based on the number of events you track per month. The main issue is that you don't receive any warnings if you go over your plan limit and they start charging you the next plan automatically. On top, as you don't receive any invoice by email you need to be on top of your credit card statement to know how much your are spending

More about KISSmetrics
View all the KISSmetrics Critic Reviews
screenshot for Crazy Egg

Crazy Egg

Web Analytics
40
Michael D. , G2 Crowd

Tuesday 02 December 2014

What do you like best?Crazy Egg has the possibility to be such a powerful tool. It's very easy to add the javascript snippet and to export results. One thing I love is that Crazy Egg allows you to download snapshot results in a convenient zip folder, with different files laid out. Each snapshot also features the conditions (time frame, number of visitors and actions and site name) right there on the file, which is nice for providing context.What do you dislike?The interface is rough. ROUGH. Their menu options are hidden and often times you are left wondering "OK, now what do I do?" For example, if you reach your limit of screenshots, they bring you to a screen to delete screenshots but you can't do it one at a time, you need to select all before they will give you the option to delete. Also the "in snapshot" menu can be really confusing.Recommendations to others considering the productCrazy Egg can be rather unreliable when it comes to the data it provides, so only use its features as a back-up. It's a great tool for helping to validate certain ideas or testing opportunities, but as a tool it has it's faults - for example, sometimes it doesn't gather all clicks, or if some content doesn't come into focus right away (say via Parallax) then it won't show you really what customers are clicking on. Basically don't rely solely upon Crazy Egg.What business problems are you solving? What benefits have you realized?I am helping to solve the problem of confused website visitors - making it easier to find roadblocks visitors face when they are looking to complete a conversion. I help clients make money by making the customer experience a better, more logical one. Removing clutter and sharpening site messaging. Besides the obvious financial benefits, I have achieved the added benefits of improved usability, site performance, cleaner design and consistent messaging during all steps in a site's sales funnel.

More about Crazy Egg
View all the Crazy Egg Critic Reviews
screenshot for GoSquared

GoSquared

Web Analytics

No critic review available yet for GoSquared .

screenshot for SmarterStats

SmarterStats

Web Analytics

No critic review available yet for SmarterStats .

Demo Video

screenshot for KISSmetrics

KISSmetrics Demo Video

Web Analytics
screenshot for Crazy Egg

Crazy Egg Demo Video

Web Analytics
screenshot for GoSquared

GoSquared Demo Video

Web Analytics
screenshot for SmarterStats

SmarterStats Demo Video

Web Analytics

Screenshots

screenshot for KISSmetrics

KISSmetrics

Web Analytics
Screenshot for KISSmetrics 4 screenshots available
screenshot for Crazy Egg

Crazy Egg

Web Analytics
Screenshot for Crazy Egg 4 screenshots available
screenshot for GoSquared

GoSquared

Web Analytics
Screenshot for GoSquared  4 screenshots available
screenshot for SmarterStats

SmarterStats

Web Analytics
Screenshot for SmarterStats 4 screenshots available

Typical Customer

screenshot for KISSmetrics

KISSmetrics

Web Analytics
  • Business
screenshot for Crazy Egg

Crazy Egg

Web Analytics
  • Business
  • Personal Use
screenshot for GoSquared

GoSquared

Web Analytics
  • Business
screenshot for SmarterStats

SmarterStats

Web Analytics
  • Business

Supported Devices

screenshot for KISSmetrics

KISSmetrics

Web Analytics
screenshot for Crazy Egg

Crazy Egg

Web Analytics
screenshot for GoSquared

GoSquared

Web Analytics
screenshot for SmarterStats

SmarterStats

Web Analytics

Supported Languages

screenshot for KISSmetrics

KISSmetrics

Web Analytics
  • English
screenshot for Crazy Egg

Crazy Egg

Web Analytics
  • English
screenshot for GoSquared

GoSquared

Web Analytics
screenshot for SmarterStats

SmarterStats

Web Analytics

Free Download: Web Analytics Software Pricing Guide

Enter your email and press continue to start downloading.

Detailed comparison of the 10 best Web Analytics software!

One last step to begin your download:

Complete this brief form and we'll email you the PDF document.

Thank you for downloading the Detailed comparison of the 10 best Business Intelligence & Analytics software white paper..

The white paper has been sent to your email. You can also download it right now from this URL: Detailed comparison of the 10 best Business Intelligence & Analytics software


Detailed comparison of the 10 best Business Intelligence & Analytics software