Sprinklr affords a full social software program that assists enterprises to control customer experience at each interaction. The platform provides end-to-end social functionality spanning paid media, controlled media, and gained media for big company customers.
The product was granted the 2014 North American Frost and Sullivan Award for New Product Innovation Leadership by Frost and Sullivan.
Sprinklr's social media management platform is created for enterprise deployment and integration. It makes social media a center function for every one of your company lines, comprising Sales, Marketing, Customer Service, PR, Events, and Crisis Management.
Cloudswave Score for Sprinklr
Rating based on 31 Critic Reviews
Ashley Nix, on TrustRadius
Sprinklr Use Cases and Deployment ScopeSprinklr is used for complete social media management - from content, to listening, to reporting. Sprinklr is used by 20 marketing professionals and has streamlined our social media marketing efforts across multiple divisions.
Pros : Sprinklr allows for multiple users to apply select targeting to streamline social media marketing efforts across different locationsSprinklr has amazing customer service and is always there when you have questionsAlmost everything is customizable to can be configured to meet the needs of your business
Cons : Sprinklr is a huge, huge tool that can do an abundance of different things making it feel overwhelming at timesSprinklr offers a large variety of training classes, however, they are rather pricey
Enter your email and press continue to start downloading.
The white paper has been sent to your email. You can also download it right now from this URL: Detailed comparison of the 10 best Social Media Tools softwares