Software Comparison
Viralheat vs Mention

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Listed in : Social Media Management

Viralheat is a social media management platform designed with simplicity and ease in mind. Built from the ground up to be timely and efficient, Viralh... Learn More


Listed in : Social Media Management

Mention provides an online networking monitoring tool that generates alerts for your brand, your company, your industry, your name or your competitors... Learn More

Pricing Starting From

screenshot for Viralheat

Viralheat

Social Media Management

No Pricing Available yet.

screenshot for Mention

Mention

Social Media Management

No Pricing Available yet.

Available Features

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Viralheat

Social Media Management
screenshot for Mention

Mention

Social Media Management

30 alerts

500,000 mentions / mo

30 users

Statistics

Mentions search

Sentiment Analysis

Data export

Phone support

Free Trial Availability

screenshot for Mention

Viralheat

Social Media Management

No Free Trial Available.

screenshot for Mention

Mention

Social Media Management

Most Favorable User Review

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Viralheat

Social Media Management

No favorable user review available yet for Viralheat.

screenshot for Mention

Mention

Social Media Management
User review from
9
Sam Gooch
Nov 5, 2015

Nowadays, any company should be at least tracking their brand mentions, and mention is the perfect tool. There are other tools out there that can help you to do this (for example Google Alerts), but mention has a great User interface that allows you to monitor mentions from all sites, from social media platform and forums, to blog posts and news articles.

Pros :

There are different levels of access available with price plans from only $29 per month which allow you to track up to 3 alerts totalling 3k mentions by up to 3 users, to the enterprise plan which offers companies the ability to track up to 30 keywords for 500K mentions per month and 30 users, as well as other services such as support (an account manager) and data export features. There are 2 other plans in between, so there’s a plan for everyone. Setting up a new mention is very easy, and you can filter out your own social channels and websites to prevent being notified of your own mentions. It’s also very easy to respond to the mention (when necessary) straight from the online tool, as well as having the option to reply, retweet, quote, or favourite a tweet that you were mentioned in without ever having to leave mention. Another great use of mention is to track competitor mentions. This can help you to understand who is talking about your competitor, in which channels, and even help you to identify possible link opportunities. The notification system can be set up to desktop notifications, the settings of which can be tweaked, which shows a popup when you get a new mention. This is great, because it help you to be made aware of mentions quickly so that they can be dealt with. It’s also very important to react quickly to negative mentions, which makes this even more useful.

Cons :

I have had problems with the access levels on more than one occasion, where despite having my access set to admin, I was unable to make changes to the settings, such as marking various mentions as irrelevant. This may simply be down to bad user experience with the tool.

Most Favorable Critic Review

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Viralheat

Social Media Management
75
Mike Melanson , Read Write

Tuesday 09 February 2010

ViralHeat looks like a solid social media analysis tool that is priced and designed for the more casual user, while offering simple features like export and API interaction that keep it flexible enough for the more serious user.

More about Viralheat
View all the Viralheat Critic Reviews
screenshot for Mention

Mention

Social Media Management
75
Ian Cleary , Razor Social

Sunday 18 January 2015

What we like about mention is that it is priced very well considering the functionality that is provided. Typically you pay the big bucks for apps such as Mention.At a minimum you should be monitoring your brand name online. Mention is a cost effective and comprehensive tool that you should consider.

More about Mention
View all the Mention Critic Reviews

Demo Video

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Viralheat Demo Video

Social Media Management
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Mention Demo Video

Social Media Management

Screenshots

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Viralheat

Social Media Management
Screenshot for Viralheat 4 screenshots available
screenshot for Mention

Mention

Social Media Management
Screenshot for Mention 4 screenshots available

Typical Customer

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Viralheat

Social Media Management
  • N/A
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Mention

Social Media Management
  • Business
  • Personal Use

Supported Devices

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Viralheat

Social Media Management
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Mention

Social Media Management

Supported Languages

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Viralheat

Social Media Management
  • English
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Mention

Social Media Management
  • English
  • French
  • Spanish
  • German

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