Software Comparison
Mention vs Sendible vs SproutSocial vs Trackur

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Listed in : Social Media Management

Mention provides an online networking monitoring tool that generates alerts for your brand, your company, your industry, your name or your competitors... Learn More


Listed in : Social Media Management

Sendible allows businesses to manage their social media more effectively and to better understand their ROI. Our raison d’etre is to excel at the de... Learn More

Free Trial

Listed in : Social Media Management

Sprout Social creative and innovative tools help businesses more efficiently manage their social media and social care efforts. Sprout gives social me... Learn More


Listed in : Social Media Management

Trackur is a social media monitoring tool designed to assist you in tracking what is said about you on the internet. Trackur scans hundreds of million... Learn More

Pricing Starting From

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Mention

Social Media Management

No Pricing Available yet.

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Sendible

Social Media Management

$ 59
For 1 Month / 1 user(s)

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SproutSocial

Social Media Management

$ 59
For 1 Month / 1 user(s)

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Trackur

Social Media Management

$ 97
For 1 Month / 1 user(s)

Available Features

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Mention

Social Media Management

30 alerts

500,000 mentions / mo

30 users

Statistics

Mentions search

Sentiment Analysis

Data export

Phone support

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Sendible

Social Media Management

Manage Unlimited services

Replace "via Sendible" on Facebook, Twitter & Google+

Dedicated Support

Unlimited Custom Reports

Workflow Features

Live Support

Up To 120 Lists

Flexible Profile Grouping

Automation Tools

Report Builder

Google Analytics Integration

Up to 18 Branded Reports

Includes 20 Team Members

Team Collaboration Tools

Email Support

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SproutSocial

Social Media Management

All-In-One Social Inbox

Real-Time Brand Monitoring

Publishing, Scheduling & Drafting

Comprehensive Reporting

Publishing Send-Time Optimization

Advanced Reporting

HelpDesk Integration

Advanced Publishing Permissions

24/5 Support

Custom Branding

Manage Up to 30 Profiles

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Trackur

Social Media Management

Unlimited Saved Searches

Dashboard, Email & RSS Alerts

Influence & Sentiment Analysis

Add Custom Feeds

Group by Profiles

Unlimited Client Logins

Full White Labeling

Full media monitoring

Unlimited mentions

Fresh results

Influence & Sentiment metrics

Free Trial Availability

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Mention

Social Media Management
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Sendible

Social Media Management
Free Trial Available
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SproutSocial

Social Media Management
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Trackur

Social Media Management

Most Favorable User Review

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Mention

Social Media Management
User review from
9
Sam Gooch
Nov 5, 2015

Nowadays, any company should be at least tracking their brand mentions, and mention is the perfect tool. There are other tools out there that can help you to do this (for example Google Alerts), but mention has a great User interface that allows you to monitor mentions from all sites, from social media platform and forums, to blog posts and news articles.

Pros :

There are different levels of access available with price plans from only $29 per month which allow you to track up to 3 alerts totalling 3k mentions by up to 3 users, to the enterprise plan which offers companies the ability to track up to 30 keywords for 500K mentions per month and 30 users, as well as other services such as support (an account manager) and data export features. There are 2 other plans in between, so there’s a plan for everyone. Setting up a new mention is very easy, and you can filter out your own social channels and websites to prevent being notified of your own mentions. It’s also very easy to respond to the mention (when necessary) straight from the online tool, as well as having the option to reply, retweet, quote, or favourite a tweet that you were mentioned in without ever having to leave mention. Another great use of mention is to track competitor mentions. This can help you to understand who is talking about your competitor, in which channels, and even help you to identify possible link opportunities. The notification system can be set up to desktop notifications, the settings of which can be tweaked, which shows a popup when you get a new mention. This is great, because it help you to be made aware of mentions quickly so that they can be dealt with. It’s also very important to react quickly to negative mentions, which makes this even more useful.

Cons :

I have had problems with the access levels on more than one occasion, where despite having my access set to admin, I was unable to make changes to the settings, such as marking various mentions as irrelevant. This may simply be down to bad user experience with the tool.

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Sendible

Social Media Management
User review from
9
Jonathan Hatch, MBA
Nov 17, 2015

Sendible is easy to use and comes with great support. Looking to manage your social media effortlessly? Then I suggest you check out Sendible. Best suited for Twitter and Instagram, it makes community management a breeze. Having everything in a single tiered view makes scanning for mentions a simple task. One can reply right from Sendible and even schedule as well. This is a great platform for most community managers and teams. The experience has been enjoyable.

Pros :

  • Good for simple community management, but don't expect too much from the tool.
  • It does exactly what it's designed to do.

Cons :

  • Lots of emails alerts.
  • It could stand to have a few more features and maybe a cleanup of the view.

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SproutSocial

Social Media Management
User review from
9
Jess Messenger
Nov 4, 2015

Not unlike many other social media management solutions, SproutSocial allows you to queue messages, monitor social conversations and respond within the program. You can very easily see a whole snapshot of your upcoming posts for one or all clients and easily make changes, add photos and determine the best time to send out your content in order to maximize engagement. There won’t be a huge learning curve because it’s a very straightforward solution so I would recommend this to any organization that needs to manage multiple social profiles.

Pros :

The best thing about SproutSocial is that it goes beyond Twitter, unlike many other popular solutions. In addition to Twitter, you can integrate Facebook, LinkedIn, Instagram, and Google+. So rather than using many different tools to analyze your engagement and progress across each platform, you can think of SproutSocial as your all-in-one solution for social media management.

Another feature I really enjoy is the Smart Inbox, which allows you to set up keywords for your client’s brands and have the results delivered to this inbox. This is super helpful if you want to monitor keywords on Twitter or even hashtags on Instagram, especially if you’re running a contest and want all of the results aggregated in one place.

The reports are very clean looking and provide a lot of great analytics for your team and clients to review in order to improve your social media management.

Cons :

Because SproutSocial can integrate multiple types of social media platforms, it is a bit pricier than others on the market. The cheapest plan starts at $60 per month and allows you to handle 10 profiles. For larger firms handling multiple clients and multiple platforms across each client, you may have to upgrade to the third tier team plan, which is a bit pricey at $500 per month.

Overall, though, I would say it’s worth the investment to have all of your social media analytics right at your fingertips within one easy to use the program.

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Trackur

Social Media Management
User review from
8
Jess Messenger
Feb 21, 2016

I really like the Trackur interface and the charts and analytics that it provides. For instance, it's really great to use if you need to do research on a specific topic on Twitter because it pulls all of the tweets containing relevant information and then further categorizes them. In addition to pulling conversations from social, it can also track discussions online, such as on blogs or articles.

Pros :

  • One of the things that I truly like about this service, besides the great interface, is that it tracks keywords for you, even ones you may not have set up, so that you know what topics people are frequently discussing. It helps you go beyond what Google Alerts offers.
  • In fact, Trackur helps you analyze the sentiment of these keywords so that you have an understanding of the public's opinion- whether positive, negative or neutral.
  • Even with the cheapest plan, you still get the capability to track 50 keywords so that you can keep an eye on news regarding client's names, their CEOs, key industry topics, etc.
  • There is also a free trial so that you can try it before you choose one of their plans.

Cons :

  • The three plans that are offered are a bit pricey- with the cheapest being just under $100 and the highest being close to $450, making it a more costly social media monitoring service.
  • However, if you manage multiple brands across social media, I would say that this is a worthy service.
  • Trackur only offers monitoring- it would be great if you could also schedule posts through it to justify the cost a bit more.

Most Favorable Critic Review

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Mention

Social Media Management
75
Ian Cleary , Razor Social

Sunday 18 January 2015

What we like about mention is that it is priced very well considering the functionality that is provided. Typically you pay the big bucks for apps such as Mention.At a minimum you should be monitoring your brand name online. Mention is a cost effective and comprehensive tool that you should consider.

More about Mention
View all the Mention Critic Reviews
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Sendible

Social Media Management
90
Authenticated Reviewer , TrustRadius

Monday 07 December 2015

Sendible Use Cases and Deployment ScopeSendible allows us to scale up drastically so that a small social media team can support a major brand's social media strategy across various platforms. We routinely scheduled more than 2,000 messages for 3 major brands over 12 different platforms. It was intuitive to use from the start and the improvement I remember being a game changer for us was when Sendible was one of the first social media tools out there that offered Pinterest integration. 

More about Sendible
View all the Sendible Critic Reviews
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SproutSocial

Social Media Management
100
Buckley Elliot , Haiti Analysis

Friday 14 December 2012

The fact is that if you're a business that people know about, or if you want to be that type of business, then you need to read between the social networking lines. That's where everyone talks now. That's where people share their opinions. You need to be able to gauge the buzz, and engage to create the buzz. Sprout Social in my opinion is the best tool available on the internet to do exactly that.

More about SproutSocial
View all the SproutSocial Critic Reviews
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Trackur

Social Media Management
75
Anonymous contribution , TopTenReviews

Wednesday 31 December 1969

Trackur offers comprehensive and user-friendly social media monitoring software that covers the bases of analytics. It does not allow you to respond to social media from within the platform, but it does provide detailed searches, sentiment and influencer analytics to help you in planning and assessing campaigns or doing product research. Its unlimited searches and customizable dashboards make it good for agencies that do social media research for clients as well. While it can handle analysis for even the largest companies, it's priced so that small businesses can take advantage of its features as well.

More about Trackur
View all the Trackur Critic Reviews

Most Unfavorable Critic Review

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Mention

Social Media Management

No critic review available yet for Mention .

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Sendible

Social Media Management
0
Anonymous contribution , GetApp

Monday 30 November -1

More about Sendible
View all the Sendible Critic Reviews
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SproutSocial

Social Media Management

No critic review available yet for SproutSocial .

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Trackur

Social Media Management

No critic review available yet for Trackur .

Demo Video

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Mention Demo Video

Social Media Management
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Sendible Demo Video

Social Media Management
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SproutSocial Demo Video

Social Media Management
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Trackur Demo Video

Social Media Management

Screenshots

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Mention

Social Media Management
Screenshot for Mention 4 screenshots available
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Sendible

Social Media Management
Screenshot for Sendible 4 screenshots available
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SproutSocial

Social Media Management
Screenshot for SproutSocial 4 screenshots available
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Trackur

Social Media Management
Screenshot for Trackur 4 screenshots available

Typical Customer

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Mention

Social Media Management
  • Business
  • Personal Use
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Sendible

Social Media Management
  • Business
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SproutSocial

Social Media Management
  • Business
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Trackur

Social Media Management
  • Business

Supported Devices

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Mention

Social Media Management
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Sendible

Social Media Management
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SproutSocial

Social Media Management
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Trackur

Social Media Management

Supported Languages

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Mention

Social Media Management
  • English
  • French
  • Spanish
  • German
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Sendible

Social Media Management
  • English
  • French
  • Spanish
  • German
  • Arabic
  • Polish
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SproutSocial

Social Media Management
  • English
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Trackur

Social Media Management
  • English

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