Software Comparison
Mention vs Rapportive

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Listed in : Social Media Management

Mention provides an online networking monitoring tool that generates alerts for your brand, your company, your industry, your name or your competitors... Learn More


Listed in : Social Media Management

Rapportive shows you everything about your contacts right inside your inbox. You can immediately see what people look like, where they're based, and w... Learn More

Pricing Starting From

screenshot for Mention

Mention

Social Media Management

No Pricing Available yet.

screenshot for Rapportive

Rapportive

Social Media Management

No Pricing Available yet.

Available Features

screenshot for Mention

Mention

Social Media Management

30 alerts

500,000 mentions / mo

30 users

Statistics

Mentions search

Sentiment Analysis

Data export

Phone support

screenshot for Rapportive

Rapportive

Social Media Management

Free Trial Availability

screenshot for Rapportive

Mention

Social Media Management
screenshot for Rapportive

Rapportive

Social Media Management

No Free Trial Available.

Most Favorable User Review

screenshot for Mention

Mention

Social Media Management
User review from
9
Sam Gooch
Nov 5, 2015

Nowadays, any company should be at least tracking their brand mentions, and mention is the perfect tool. There are other tools out there that can help you to do this (for example Google Alerts), but mention has a great User interface that allows you to monitor mentions from all sites, from social media platform and forums, to blog posts and news articles.

Pros :

There are different levels of access available with price plans from only $29 per month which allow you to track up to 3 alerts totalling 3k mentions by up to 3 users, to the enterprise plan which offers companies the ability to track up to 30 keywords for 500K mentions per month and 30 users, as well as other services such as support (an account manager) and data export features. There are 2 other plans in between, so there’s a plan for everyone. Setting up a new mention is very easy, and you can filter out your own social channels and websites to prevent being notified of your own mentions. It’s also very easy to respond to the mention (when necessary) straight from the online tool, as well as having the option to reply, retweet, quote, or favourite a tweet that you were mentioned in without ever having to leave mention. Another great use of mention is to track competitor mentions. This can help you to understand who is talking about your competitor, in which channels, and even help you to identify possible link opportunities. The notification system can be set up to desktop notifications, the settings of which can be tweaked, which shows a popup when you get a new mention. This is great, because it help you to be made aware of mentions quickly so that they can be dealt with. It’s also very important to react quickly to negative mentions, which makes this even more useful.

Cons :

I have had problems with the access levels on more than one occasion, where despite having my access set to admin, I was unable to make changes to the settings, such as marking various mentions as irrelevant. This may simply be down to bad user experience with the tool.

screenshot for Rapportive

Rapportive

Social Media Management
User review from
9
Sam Dahl
Apr 9, 2016

I could do without it but it is nice to have. Whenever I am sending an email it will show me the person's Linkedin profile as long as that's the email they have attached to their profile.

Pros :

  • It's nice to have a picture of the person I'm emailing since I'm often emailing people I don't know for my job. It also makes it really easy to add them to my Linkedin network.
  • I can quickly see what time zone their in which is really handy for my job.
  • It just makes it really easy to find them on linkedin and get more information about them.

Cons :

  • Not necessary to my job. I could do without it.

Most Favorable Critic Review

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Mention

Social Media Management
75
Ian Cleary , Razor Social

Sunday 18 January 2015

What we like about mention is that it is priced very well considering the functionality that is provided. Typically you pay the big bucks for apps such as Mention.At a minimum you should be monitoring your brand name online. Mention is a cost effective and comprehensive tool that you should consider.

More about Mention
View all the Mention Critic Reviews
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Rapportive

Social Media Management
100
Aaron Couch , MakeUseOf

Saturday 06 October 2012

For me, Rapportive has become a part of Gmail. I can’t imagine email without it. I have tried other similar tools such as Gist and Smartr Inbox and neither of them have given me the lasting impression that Rapportive has. It has become one of my favorite Chrome extensions and a Gmail necessity for productivity, but also just an all around awesome tool.In closing, Rapportive certainly isn’t the only tool for contact management in Gmail, but is certainly one of the best and in many users' opinions, it is the best.

More about Rapportive
View all the Rapportive Critic Reviews

Demo Video

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Mention Demo Video

Social Media Management
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Rapportive Demo Video

Social Media Management

No Demo Video Available.

Screenshots

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Mention

Social Media Management
Screenshot for Mention 4 screenshots available
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Rapportive

Social Media Management
Screenshot for Rapportive 4 screenshots available

Typical Customer

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Mention

Social Media Management
  • Business
  • Personal Use
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Rapportive

Social Media Management
  • N/A

Supported Devices

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Mention

Social Media Management
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Rapportive

Social Media Management

Supported Languages

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Mention

Social Media Management
  • English
  • French
  • Spanish
  • German
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Rapportive

Social Media Management
  • English

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