Software Comparison
Mention vs Rapportive vs Sendible vs SproutSocial

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Listed in : Social Media Management

Mention provides an online networking monitoring tool that generates alerts for your brand, your company, your industry, your name or your competitors... Learn More


Listed in : Social Media Management

Rapportive shows you everything about your contacts right inside your inbox. You can immediately see what people look like, where they're based, and w... Learn More


Listed in : Social Media Management

Sendible allows businesses to manage their social media more effectively and to better understand their ROI. Our raison d’etre is to excel at the de... Learn More

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Listed in : Social Media Management

Sprout Social creative and innovative tools help businesses more efficiently manage their social media and social care efforts. Sprout gives social me... Learn More

Pricing Starting From

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Mention

Social Media Management

No Pricing Available yet.

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Rapportive

Social Media Management

No Pricing Available yet.

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Sendible

Social Media Management

$ 59
For 1 Month / 1 user(s)

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SproutSocial

Social Media Management

$ 59
For 1 Month / 1 user(s)

Available Features

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Mention

Social Media Management

30 alerts

500,000 mentions / mo

30 users

Statistics

Mentions search

Sentiment Analysis

Data export

Phone support

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Rapportive

Social Media Management
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Sendible

Social Media Management

Manage Unlimited services

Replace "via Sendible" on Facebook, Twitter & Google+

Dedicated Support

Unlimited Custom Reports

Workflow Features

Live Support

Up To 120 Lists

Flexible Profile Grouping

Automation Tools

Report Builder

Google Analytics Integration

Up to 18 Branded Reports

Includes 20 Team Members

Team Collaboration Tools

Email Support

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SproutSocial

Social Media Management

All-In-One Social Inbox

Real-Time Brand Monitoring

Publishing, Scheduling & Drafting

Comprehensive Reporting

Publishing Send-Time Optimization

Advanced Reporting

HelpDesk Integration

Advanced Publishing Permissions

24/5 Support

Custom Branding

Manage Up to 30 Profiles

Free Trial Availability

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Mention

Social Media Management
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Rapportive

Social Media Management

No Free Trial Available.

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Sendible

Social Media Management
Free Trial Available
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SproutSocial

Social Media Management

Most Favorable User Review

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Mention

Social Media Management
User review from
9
Sam Gooch
Nov 5, 2015

Nowadays, any company should be at least tracking their brand mentions, and mention is the perfect tool. There are other tools out there that can help you to do this (for example Google Alerts), but mention has a great User interface that allows you to monitor mentions from all sites, from social media platform and forums, to blog posts and news articles.

Pros :

There are different levels of access available with price plans from only $29 per month which allow you to track up to 3 alerts totalling 3k mentions by up to 3 users, to the enterprise plan which offers companies the ability to track up to 30 keywords for 500K mentions per month and 30 users, as well as other services such as support (an account manager) and data export features. There are 2 other plans in between, so there’s a plan for everyone. Setting up a new mention is very easy, and you can filter out your own social channels and websites to prevent being notified of your own mentions. It’s also very easy to respond to the mention (when necessary) straight from the online tool, as well as having the option to reply, retweet, quote, or favourite a tweet that you were mentioned in without ever having to leave mention. Another great use of mention is to track competitor mentions. This can help you to understand who is talking about your competitor, in which channels, and even help you to identify possible link opportunities. The notification system can be set up to desktop notifications, the settings of which can be tweaked, which shows a popup when you get a new mention. This is great, because it help you to be made aware of mentions quickly so that they can be dealt with. It’s also very important to react quickly to negative mentions, which makes this even more useful.

Cons :

I have had problems with the access levels on more than one occasion, where despite having my access set to admin, I was unable to make changes to the settings, such as marking various mentions as irrelevant. This may simply be down to bad user experience with the tool.

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Rapportive

Social Media Management
User review from
9
Sam Dahl
Apr 9, 2016

I could do without it but it is nice to have. Whenever I am sending an email it will show me the person's Linkedin profile as long as that's the email they have attached to their profile.

Pros :

  • It's nice to have a picture of the person I'm emailing since I'm often emailing people I don't know for my job. It also makes it really easy to add them to my Linkedin network.
  • I can quickly see what time zone their in which is really handy for my job.
  • It just makes it really easy to find them on linkedin and get more information about them.

Cons :

  • Not necessary to my job. I could do without it.

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Sendible

Social Media Management
User review from
9
Jonathan Hatch, MBA
Nov 17, 2015

Sendible is easy to use and comes with great support. Looking to manage your social media effortlessly? Then I suggest you check out Sendible. Best suited for Twitter and Instagram, it makes community management a breeze. Having everything in a single tiered view makes scanning for mentions a simple task. One can reply right from Sendible and even schedule as well. This is a great platform for most community managers and teams. The experience has been enjoyable.

Pros :

  • Good for simple community management, but don't expect too much from the tool.
  • It does exactly what it's designed to do.

Cons :

  • Lots of emails alerts.
  • It could stand to have a few more features and maybe a cleanup of the view.

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SproutSocial

Social Media Management
User review from
9
Jess Messenger
Nov 4, 2015

Not unlike many other social media management solutions, SproutSocial allows you to queue messages, monitor social conversations and respond within the program. You can very easily see a whole snapshot of your upcoming posts for one or all clients and easily make changes, add photos and determine the best time to send out your content in order to maximize engagement. There won’t be a huge learning curve because it’s a very straightforward solution so I would recommend this to any organization that needs to manage multiple social profiles.

Pros :

The best thing about SproutSocial is that it goes beyond Twitter, unlike many other popular solutions. In addition to Twitter, you can integrate Facebook, LinkedIn, Instagram, and Google+. So rather than using many different tools to analyze your engagement and progress across each platform, you can think of SproutSocial as your all-in-one solution for social media management.

Another feature I really enjoy is the Smart Inbox, which allows you to set up keywords for your client’s brands and have the results delivered to this inbox. This is super helpful if you want to monitor keywords on Twitter or even hashtags on Instagram, especially if you’re running a contest and want all of the results aggregated in one place.

The reports are very clean looking and provide a lot of great analytics for your team and clients to review in order to improve your social media management.

Cons :

Because SproutSocial can integrate multiple types of social media platforms, it is a bit pricier than others on the market. The cheapest plan starts at $60 per month and allows you to handle 10 profiles. For larger firms handling multiple clients and multiple platforms across each client, you may have to upgrade to the third tier team plan, which is a bit pricey at $500 per month.

Overall, though, I would say it’s worth the investment to have all of your social media analytics right at your fingertips within one easy to use the program.

Most Favorable Critic Review

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Mention

Social Media Management
75
Ian Cleary , Razor Social

Sunday 18 January 2015

What we like about mention is that it is priced very well considering the functionality that is provided. Typically you pay the big bucks for apps such as Mention.At a minimum you should be monitoring your brand name online. Mention is a cost effective and comprehensive tool that you should consider.

More about Mention
View all the Mention Critic Reviews
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Rapportive

Social Media Management
100
Aaron Couch , MakeUseOf

Saturday 06 October 2012

For me, Rapportive has become a part of Gmail. I can’t imagine email without it. I have tried other similar tools such as Gist and Smartr Inbox and neither of them have given me the lasting impression that Rapportive has. It has become one of my favorite Chrome extensions and a Gmail necessity for productivity, but also just an all around awesome tool.In closing, Rapportive certainly isn’t the only tool for contact management in Gmail, but is certainly one of the best and in many users' opinions, it is the best.

More about Rapportive
View all the Rapportive Critic Reviews
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Sendible

Social Media Management
90
Authenticated Reviewer , TrustRadius

Monday 07 December 2015

Sendible Use Cases and Deployment ScopeSendible allows us to scale up drastically so that a small social media team can support a major brand's social media strategy across various platforms. We routinely scheduled more than 2,000 messages for 3 major brands over 12 different platforms. It was intuitive to use from the start and the improvement I remember being a game changer for us was when Sendible was one of the first social media tools out there that offered Pinterest integration. 

More about Sendible
View all the Sendible Critic Reviews
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SproutSocial

Social Media Management
100
Buckley Elliot , Haiti Analysis

Friday 14 December 2012

The fact is that if you're a business that people know about, or if you want to be that type of business, then you need to read between the social networking lines. That's where everyone talks now. That's where people share their opinions. You need to be able to gauge the buzz, and engage to create the buzz. Sprout Social in my opinion is the best tool available on the internet to do exactly that.

More about SproutSocial
View all the SproutSocial Critic Reviews

Most Unfavorable Critic Review

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Mention

Social Media Management

No critic review available yet for Mention .

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Rapportive

Social Media Management

No critic review available yet for Rapportive .

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Sendible

Social Media Management
0
Anonymous contribution , GetApp

Monday 30 November -1

More about Sendible
View all the Sendible Critic Reviews
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SproutSocial

Social Media Management

No critic review available yet for SproutSocial .

Demo Video

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Mention Demo Video

Social Media Management
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Rapportive Demo Video

Social Media Management

No Demo Video Available.

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Sendible Demo Video

Social Media Management
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SproutSocial Demo Video

Social Media Management

Screenshots

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Mention

Social Media Management
Screenshot for Mention 4 screenshots available
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Rapportive

Social Media Management
Screenshot for Rapportive 4 screenshots available
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Sendible

Social Media Management
Screenshot for Sendible 4 screenshots available
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SproutSocial

Social Media Management
Screenshot for SproutSocial 4 screenshots available

Typical Customer

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Mention

Social Media Management
  • Business
  • Personal Use
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Rapportive

Social Media Management
  • N/A
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Sendible

Social Media Management
  • Business
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SproutSocial

Social Media Management
  • Business

Supported Devices

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Mention

Social Media Management
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Rapportive

Social Media Management
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Sendible

Social Media Management
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SproutSocial

Social Media Management

Supported Languages

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Mention

Social Media Management
  • English
  • French
  • Spanish
  • German
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Rapportive

Social Media Management
  • English
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Sendible

Social Media Management
  • English
  • French
  • Spanish
  • German
  • Arabic
  • Polish
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SproutSocial

Social Media Management
  • English

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