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Lithium Coupons, Reviews, Comparisons and Alternatives

About Lithium

Lithium is a complete social media management software for increasing community engagement, providing customer device through social, and for sharing and producing social media content. Lithium covers three core areas: Online Communities, Social Media Marketing and Social Media Analytics.

Within these core areas, Lithium provides a vast range of features and capabilities. You can use Lithium to post content, social pictures and videos across your networks. Customer service agents can use the app to collect all incoming posts and queries from social media, categorizing them using tags, and routing them to the appropriate agent. The integrated CRM lets you create cases, view customer profiles and access interaction history.

Community managers can use the Lithium to grow their online presence through discussion boards, blogs, Q

  • 78


    3 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Mac OSX
  • Mobile
  • API
  • Pricing
    View details
    Subscription Plans
    Free Plan

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Features & Specifications

Key Features

  • Role-based screens
  • Unified social Inbox
  • Content publishing
  • CRM integration
  • Knowledge base
  • Automatic ocial post categorization
  • Agent and post management workflow


Supported languages
English, French, German
Serviceable Area
Canada,  France,  India,  Qatar,  United Kingdom,  United States
Supported Platforms
  • Web Based
  • Mobile Web
  • Mobile App IOS
  • Mobile App Android
API availability
API is available. Protocol / Formats : JSON, REST, XML .
Access the API documentation
Lithium integrates with Kapost and more than 1 other solutions. View details
Support Options
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Ratings Summary

Metric Score Rank
cloudswave Score
Domain Authority 78
Alexa Rank 45337
Facebook 65
Twitter 92
Integration 26
Support options 77
Platforms 50
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Lithium Demo Video

Lithium Screenshots

Plans & Pricing



  • Social Web Platform



  • Online Community Platform
  • Lithium Community on Mobile
  • Bulk Data API
  • Premium Gamification
  • Social Contests



  • Social Web Platform
  • Online Community Platform
  • Lithium Community on Mobile
  • Bulk Data API
  • Premium Gamification
  • Social Contests
  • Tribal Knowledge Base
  • Crowdsourced Ideas

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Lithium Integrations

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Marketing Analytics

Lithium integrates with Kapost. Kapost provides two solutions for your content marketing: - Kapost Content Gallery helps y...
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Social Media Management

Lithium integrates with Facebook. Facebook is a social media network that helps you communicate with your friend; you can register to ...
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Critic Reviews

  • 78

    Cloudswave Score for Lithium

    Rating based on 3 Critic Reviews

    6 Favorable reviews
    86 %
    0 Mixed reviews
    0 %
    1 unfavorable reviews
    14 %
  • Lithium Social Web Use Cases and Deployment ScopeWe currently use Lithium Social Web across various areas of the Organisation from Marketing teams to our Customer Support teams for different parts of the business. Our teams in different areas using Lithium Social Web work closely and using this platform allows greater collaboration and a more seamless experience for our customers who contact us through various social streams and branded social accounts relating to different products and services.

    Pros : Case Management and conversation focused. Agents work on conversations which are grouped by author, historic interactions are available at a fingertip so context is always available. Lithium Social Web removes the hassle of tracking multiple interactions with the same user across various social platforms and presents all interactions as conversations.Ownership, agents assign a conversation to themselves when selecting it, this removes confusion. Only one agent can be assigned to a conversation a

    Cons : Analytics are improving, this is a new area for Lithium Social Web as part of the ongoing development of the product. We've seen a lot of new analytics added recently. Dashboards and more granular reporting or customisation of reporting is the only thing lacking.Mobile Analytics missing, Social is a fast moving space, some leadership and execs would love to have access to key metrics and analytics data through a smartphone while on the move to keep them on top of the latest trends and issues.Das

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User Reviews

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