Jive-n flagship product is also named Jive (though the product was formerly named Clearspace, then Jive SBS, then Jive Engage). The software Jive combines collaboration, community and social features.
The Jive-n platform powers viral enterprise social networks where employees connect and collaborate. Externally, it supports vibrant customer communities that dramatically improve service, support, marketing and sales. It offers the richest set of social features, plus some next-generation capabilities that are nothing short of stunning. Yet it's really easy to use and ready to run, right out of the cloud.
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Cloudswave Score for Jive-n
Rating based on 46 Critic Reviews
Robert Crozier, on TrustRadius
Jive Engage Use Cases and Deployment ScopeWe use Jive Engage across the whole company in many different markets in Asia/Pac. It is used for project management, knowledge repository, employee engagement and corporate communications. Our platform which we call WAVE allows us to reach out across geographical boundaries to help make our large organisation feel small. It helps to bring in the family from New Zealand to connect them more personally with the relatives in Taiwan. jive allows us to get around e-mail size limitations to collaborate on large files between regions and Group Office. Some of the actuarial valuation spreadsheets and data files can be huge! jive has also allowed to better integrate new acquisitions within a country with focused employee engagement activities.
Pros : I write these from the perspective of the Community Manager - You can choose your level of moderation on jive to match the policies of your organisation. From full on content pre-moderation to to completely reactive moderation, you can take your pick. We chose the latter end of the spectrum, trust your colleagues to be professional and you will be rewarded with professional content.The ability for users to set up their own groups very easily with out the need to revert to developers is great a
Cons : It is difficult to create and add your own customized apps and widgets we have found. From a user perspective things like creating a survey app has proven problematic to integrate into jive. There are OOB solutions available but they are quite expensive especially when you apply a per user/per month fee to a company of our size. Everyone is watching the bottom line.Ironically the ability to customize every group layout has thrown up its own issues with engagement. No two groups look the same
Ryan B. , on G2 Crowd
What do you like best?
What do you like best?
Collaboration is simple and intuitive. The software is fairly low maintenance and the support has been very helpful. Their search is also one of the best in the industry.
What do you dislike?
Their approach lacks hierarchy and navigation, which can make adoption difficult. There are also a lot of odd feature choices, calendars are only available in projects, you can only watch a tag across all sites if you place the watch a tag part on the root page, etc...
Blake Landau, on CRM Search
A lot of these collaboration tools have similar capabilities, but Jive Software appears to be one of the most competitive providers. The company has been named an Enterprise Social Platform leader by Forrester Research and positioned in the all mighty upper right corner of Gartner's Magic Quadrant for Social CRM.
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