Cloudswave Score for Hootsuite
Rating based on 215 Critic Reviews
Alex Hillsberg, on FinancesOnline
Hootsuite is a social relationship software platform that empowers businesses to execute amazing social media strategies and activities across their organizations. Its vision is to revolutionize today’s communications. Its mission is to empower its customers to transform their messages into meaningful relationships.
Mar´?¢a Fern´?¢ndez Sede´?¢o, on GetApp
I've been using it since they actually launched the app. I've had a pro account for 6 months. I strongly recommend it for managing +5 social media accounts.
Pros : - Scheduling posts - Variety of Social Media included - Search feature
Cons : - invoicing system usually charges you extra fees if you're not aware of invoicing cycles (but they solve it via support) - instagram feature was a hype launch but it's not as great as I expected - collaboration feature
I have been using HootSuite for about 2 months. I have several teams and multiple social media profiles, but have found it to not be very intuitive and it just gets stuck and doesn't work sometimes.
Pros : Integrates with everything
Cons : Sluggish, hangs up, and is not user-friendly
Konstantinos Papadogeorgos, on GetApp
I used Hootsuite to both my previous position. When my supervisor introduced me to Hootsuite, it took me only a bit to understand the software and its features. It is really simple and extremely user friendly. The design of the interface is not really the best but in the end of the day is the functionality that matters most. You can integrate all your different account from Twitter or Facebook and with the dashboard keep track of everything. I also find a very useful tool the column with the messages screen as you can keep track of your messages and reply directly. Last but not least, Hootsuite offers really useful webinars about social media strategies and on how to make your page interactive with users.
Pros : The dashboard with its simplicity
Cons : Mainly the design of the interface
Michael Yoder, on TrustRadius
Hootsuite Enterprise Use Cases and Deployment ScopeIt's being used by the corporate social media team along with the social media admins from our regional hospitals and service lines.
Pros : Publishing to multiple channelsScheduling in advanceContent library
Cons : It would be nice to be able to add more streams to a page for monitoring.Sometimes have difficulty with geo targeting of search results
Joseph Calcavecchia, on TrustRadius
Hootsuite Enterprise ProsAllowing others to manage Hootsuite with additional users. We have found that to be very useful allowing others to use it at the same time. We can assigned certain project to other strategist as well as post comments for them to read.The analytics are great, because you get to look at the links and where people are coming from. Offering you a greater insight into how your campaign is running while also providing you with the right information to provide to your clients to show them the results of your campaign.Being able to monitor what people are saying about you on the same screen as your post and news feed makes up for time management.
Kristin Coppens, on TrustRadius
Hootsuite Enterprise Use Cases and Deployment ScopeAt Spectrum Health, we are currently using Hootsuite Enterprise within the System Communications and Marketing department. It is primarily used by the Social Media team; however, the Social Media team is in charge of managing others within the department who are using the tool. This addresses security, consistency, and ease of use.
Pros : Customer Service: Hootsuite Enterprise customer support goes above and beyond. When we are interested in updates, have questions, or want to customize the tool, the team at Hootsuite is always fast and accommodating.Updates: Hootsuite Enterprise is consistently listening to its customers and clients and updating the tool. These updates are timely and trustworthy.Ease of Use: The Hootsuite Enterprise tool is 100% user friendly. It works with your business to do what works best for your needs.
Cons : The Hootsuite mobile app would be much easier to use if the interface included a stream for favorites, new followers, and retweets.In order to allow for better cross-department planning, a draft feature that is open as public (public to team members) would be a great addition.
Paul Chaney, on Practical Ecommerce
Many smaller businesses may find that Hootsuite offers more features than they need. Businesses that are interested interested in using the features will likely need to commit hours to the learn them.
Josephine H. , on G2 Crowd
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