Chatter is the social enterprise network that drives activity. Chatter hook up people over the company to speed up efficiency, advancement, and customer reaction. Based on the Salesforce1 Platform, Salesforce Chatter empowers workers to make a move in the feed, so they are responsible and creative everywhere.
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Cloudswave Score for Salesforce Chatter
Rating based on 87 Critic Reviews
Authenticated Reviewer, on TrustRadius
Chatter Use Cases and Deployment ScopeWe used Chatter as an internal social network to keep each other up to date across departments.
Pros : Professional social network.
Cons : It can be a bit clunky and not user intuitive.File sharing could be better integrated with local drives.
Trisha Milan, on GetApp
Chatter is a great collaboration tool and a way to notify some of the executives who don't always live inside Salesforce of something that needs their attention. Simple to use interface. Allows users to adopt quickly as it is very similar to social media.
Pros : Easy to use, setup is a breeze and it allows notification for users that don't have a Salesforce license or that have one but don't spend as much time in Salesforce.
Cons : Emails can be a problem if users don't turn off notifications for things such as groups etc
Peter B. , on G2 Crowd
What do you like best?
What do you like best?
Chatter gives your sales people the ability to collaborate about projects, accounts, etc and keep the information stored in a central location instead of 50 emails back and forth. Simple to use.
What do you dislike?
Tough to gain adoption with sales as they are all used to using Outlook for everything.
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