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A support ticket system
Live chat software
Knowledge base software
A self-service helpdesk portal
A fully integrated SIP-compliant softphone
Call logging and VoIP
Who's On visitor monitoring
A task management system
Multiple brand support
Customer satisfaction surveys
Helpdesk reporting and analytics
Single Sign-On (SSO)
Monday 26 December 2011
For businesses that are seeking to create a redundant set of data for backup and disaster recovery purposes, and that have a significant amount of local storage that they aren't using, the service might make sense.More about Symform
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