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CrashPlan Coupons, Reviews, Comparisons and Alternatives

About CrashPlan

CrashPlan gives you all the protection of CrashPlan, plus the added benefit of secure cloud backup to CrashPlan Central for your personal files and features like continuous, minute-by-minute remote backup.

Multiple data backup sets let you back up different groups of files to different destinations with different settings, so you can back up personal files to the cloud and non-personal files everywhere else. In addition, CrashPlan+ features expanded controls for managing your computer backups and your files are secured with even stronger 448-bit encryption.

CrashPlan Central is the cloud backup destination for CrashPlan+, providing online storage for your personal files in our secure data centers located around the world. It is instantly available as a backup destination after you install, and is available 24/7 for backing up and restoring files. Make cloud backup for your personal files an integral part of your multiple destination backup strategy with CrashPlan+ computer backup software.

  • 82


    70 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Mac OSX
  • Mobile
  • API
  • Pricing
    View details
    Subscription Plans
    Free Plan

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Features & Specifications

Key Features


Supported languages
Serviceable Area
World Wide
Supported Platforms
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Desktop Linux
  • Mobile App IOS
  • Mobile App Android

Ratings Summary

Metric Score Rank
cloudswave Score
Domain Authority 70
Alexa Rank 72604
Facebook 57
Twitter 73
Google+ 73
Platforms 79
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CrashPlan Demo Video

CrashPlan Screenshots

Plans & Pricing


for 1 Month / 1 user(s)


  • Unlimited file sizeandtype
  • Unlimited versions
  • Includes Code42 EDGE Platform


for 1 Month / 1 user(s)


  • Unlimited sharing
  • Unlimited file sizeandtype
  • Includes Code42 EDGE Platform


for 1 Month / 1 user(s)


  • Unlimited sharing
  • Unlimited file sizeandtype
  • Includes Code42 EDGE Platform

Public Cloud CrashPlan

for 1 Month / 1 user(s)


  • Unlimited storage
  • Unlimited file sizeandtype
  • Unlimited versions

CrashPlan Review by Cloudswave

Data protection is a critical cyber security investment in this day and age where security breach is commonplace. Ransomware, cyber espionage, malware, security bugs, computer viruses, phishing threats, malicious hacking – if you haven’t been living under a rock, chances are you’ve heard the horror stories.
There’s also the all-too-common hardware failure that can wipe out your data in the blink of an eye. All these can happen when you’re least expecting them, which is why having a “crash plan” is not just a sound idea but also a potential lifesaver.

What is CrashPlan?

CrashPlan is a computer backup system that protects your files, documents, and other data with easy-to-use software and high-performance hardware storage. It allows you to back up all your distributed end-user data through a single, secure platform for complete visibility and control.
The brainchild of Code42, an enterprise SaaS provider headquartered in Minneapolis, Minnesota and trusted by companies such as Boston University, Key Forensic Services, Texas Air Systems, and Lockheed Martin, CrashPlan offers three ways to back up your files – what it calls triple-destination protection: local, offsite, and online backup.

Free versus paid plans

While CrashPlan offers local and offline backup services free of charge, the features that come with the free plan aren’t necessarily lacking. There are no bandwidth caps or file size limits to worry about. Multiple file formats are supported, and once-daily, unattended backups are performed automatically.
A secure cloud solution that enables IT and security teams to limit risk, meet data privacy regulations, and recover from data loss no matter the cause, CrashPlan encrypts your data using 128-bit AES transmission encryption, and a personal encryption key is needed to unencrypt your data. So if, for example, you choose to back up your data to a friend’s computer, your friend has no way of accessing your files without your permission.
Take note, however, that this can be a double-edged sword. While you can rest assured that unauthorized access to your data is impossible, if you lose your encryption key, not even CrashPlan can recover it for you. Also, CrashPlan pauses backups while your device is running on low battery and over selected Wi-Fi and network interfaces.
For data you need to access anytime, anywhere, on any device, CrashPlan offers premium subscription plans that include online storage. Daily data backups are automatic, unattended, and continuous, and aside from 128-bit AES encryption, you get 448-bit file encryption (Blowfish) and a restore-to-door priority recovery option where CrashPlan sends you a hard drive with your data, allowing you to restore your files locally.

Features of CrashPlan

No software provider can claim that their product is flawless, but there are several reasons CrashPlan is worth checking out. Below are some of the features it offers:

3-in-1 protection

CrashPlan lets you enjoy free backup to:
  • your local computer,
  • external drive and offsite computers,
  • and CrashPlan’s online backup system, which is a paid subscription.

Unlimited storage

Whether you back up your files to an offsite computer, an external storage medium, or the cloud, CrashPlan offers no limit to how much data you can back up. All file types, including videos and Outlook archives of your emails, are supported.


CrashPlan employs a multi-layered security component to protect and secure your data – from transmission to account access, from password security to secure messaging. Furthermore, CrashPlan data centers use military-grade cryptographic formulas and follow industry best practices for power redundancy, cooling, and fire protection.
This combination of security measures creates a shield around your data to make them virtually impenetrable.


CrashPlan offers a mobile app for premium CrashPlan subscribers who are always on the move. Aside from the continuous, automatic protection of your important data, you can access and retrieve files from your backup stack via your mobile devices. The mobile app can be downloaded from the App Store, Google Play, and Windows Apps.

Silent and continuous backup

CrashPlan is your silent computer backup partner providing real-time protection to your valuable files and folders. Because it uses minimal CPU power, you won’t even notice it is running. It only stops running if the backup process is interrupted or your computer goes to sleep. It automatically resumes backing up your data when your computer becomes available again.
When you’re subscribed to any of CrashPlan’s online backup plans, you can set backup frequency to as frequently as every minute.

Backup sets

CrashPlan believes you have the right to back up all your data and files. However, different types of files require different levels of backup protection. CrashPlan has an exclusive ability to create backup sets that let you handpick and prioritize which files go where, how backups are done, and how often.

Custom versioning

In real life, you cannot live in the past. But when it comes to your data, you call the shots. With CrashPlan, it’s easy to go back in time, to a previous version of a file or folder. In addition, there’s no limit to how many file versions you can back up.

Digital legacy preservation

CrashPlan’s Family plan allows you to back up as much as ten computers under a single account, using one email address, and a single password, which is one way of preventing your digital legacy from becoming history. Through CrashPlan’s reporting and alerting mechanisms, you keep track of each of your family members’ backup status via the admin console.

Deleted file protection

CrashPlan’s cloud plans are a regret-free zone. Unless you say so, CrashPlan keeps your deleted files forever. Hence, no matter how much time has passed since you trashed a file, restoring it wouldn’t be a problem – definitely a worthy investment as it reduces anxiety over accidentally deleted files.
Version retention settings, which are set to never remove deleted files by default, can be tweaked to determine the number of file versions to keep, and when to remove deleted files.

Restore-to-door priority recovery

This is an optional service that allows you to quickly recover your files, as well as your emotional footing, after a heartbreaking data loss and an epic meltdown. The service is highly recommended if you have more than 300 GB of files to recover. A restore kit containing a hard drive with your cloud backup will be sent to you via snail mail.
Follow the instructions included in the mail, restore your files locally, and send the restore kit back to Code42 so you don’t get charged an additional $150 for keeping the hard drive. A return stamp is included in the kit.

Smart backup

Even while you’re working on a file – a letter, for example – CrashPlan quietly performs an analysis of your file in the background, block by block, scanning the file for pieces of content that have already been backed up. Fresh blocks, meaning those that CrashPlan hasn’t backed up yet, are compressed to save storage space, encrypted for transmission, and then sent to their backup destination.

Backup destination prioritization

To ensure data security and fast retrieval, CrashPlan recommends using multiple backup destinations for your data. It then prioritizes your chosen destinations according to which can back up your files the soonest.
For example, if you opt to back up a file locally and to the cloud, CrashPlan first saves a backup of the file to your local drive. Once done, it transmits your encrypted data to the cloud.

Support and services

CrashPlan has a support page where you can send help desk ticket requests or call them for technical assistance. You can also join threads in the discussion forum, where answers to frequently asked questions are available. It is highly recommended that you use the provided user guides throughout the site to get the most out of CrashPlan’s features.
The support section of the site, which can be accessed via a quick link on the upper right-hand side of the CrashPlan homepage, also provides information on how to back up to external hard drives and Windows network drives, restore files, use CrashPlan on a headless or remotely controlled computer, speed up your backup, uninstall and reinstall the CrashPlan app, adopt another computer, and other relevant questions.
The page also features articles and guides on how to download, install, and get started with SharePlan, which is CrashPlan’s answer to all your file syncing and sharing needs. You can find guides on how to use sharing links, and add and remove members, among others.
CrashPlan’s knowledge base likewise carries in-depth resources on how to manage the Code42 platform. You can find articles on how to set up your private cloud, adopt a computer from the administration console, prepare the CrashPlan app for deployment, and more.

Should you use CrashPlan?

Whether you’re a regular individual who simply wants to preserve his/her digital life, own a business, or an artist with tons of photos and videos on your computer, CrashPlan offers essential tools and features to address your data backup requirements.
The software is highly recommended, especially for people on the go and enterprises with a lot of digital files to store and back up. With its high-level encryption and protection, you can rest assured that your data and files are safe and secure.
Sign up for a free 30-day trial and see how it works for you. CrashPlan keeps your data intact through its unlimited cloud storage and restore-to-door service.
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Critic Reviews

  • 82

    Cloudswave Score for CrashPlan

    Rating based on 70 Critic Reviews

    26 Favorable reviews
    96 %
    1 Mixed reviews
    4 %
    0 unfavorable reviews
    0 %
  • CrashPlan Use Cases and Deployment ScopeWe use CrashPlan as a primary backup for end user workstations across the entire company.

    Pros : VersioningScheduled backupsSimple self-service restores

    Cons : Admin console takes some getting used to with managing users.Took me a while to find the button to do file restores from the admin console.A nice feature would be the ability to select one of your alerts and create a support case about that alert with the click of a button.

  • Crashplan literally exceeds their stellar reputation in all aspects of their cloud storage service. The only thing holding them back from being the clear cut industry leader is that they do not offer file sharing or synching. Other than that, you will not find a better service provider.

  • CrashPlan is a solid product, offering strong features at a reasonable price. With good options for both free and subscribed users, its unlimited capacity and ease of use make it an accessible and appealing backup solution.

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User Reviews

  • 2 In total

  • User review from

    Stuart Gordon

    CrashPlan is a very capable and innovative online backup solution, and has a very clear and easy to understand user interface. You can use your own storage (local or your own internet hosted storage), in which case it is free to use, or you can pay to use CrashPlan's online storage, which is very reasonable.

    There is a free 30-day trial to kick the tyres of the full service. The importance of offsite backup cannot be overstated, as anyone who has lost data will testify. The peace of mind of knowing that your data can be retrieved easily and quickly (depending on the volume of data obviously) is worth the cost, and Crashplan is a very reasonable option for this, or even free if you provide your own storage.

    If your data is not backed up, sort it out the second, you finish reading this review!

    Pros :

    • CrashPlan automatically selects your User folders, but you can edit what is scheduled for backup, including external drives.
    • Choice of providing own storage or paying for using CrashPlan's online space.
    • Attractive UI.
    • Easy editing of backup schedule.
    • Speedy uploads and downloads.
    • Restoring is clear, and easy to manage, just what you want after a disastrous loss of data. You can also select which version of your files you wish to restore, helpful if you have overwritten a local copy with a newer version that you would now like to replace with the earlier version.
    • Before being uploaded, backed-up data is encrypted with a 448-bit Blowfish algorithm.
    • There are mobile apps for iOS, Android, and Windows Phone, but they are fairly basic.
    • There are extensive enterprise options, and these are definitely worth checking out for companies that want to protect their employee’s data (and which companies don’t?).

    Cons :

    • The web interface is no frills - not really a substitute for the application.
    • No file sharing - if this is important then try iDrive or SOS Online backup.

    • March 29, 2016
  • User review from

    Tommy Boucher

    CrashPlan is the second tool I install on all computers I connect on, just after Team Viewer. With CrashPlan, I get all my friends and family safe. I’ve never used the CrashPlan cloud storage, only the peer-to-peer features, meaning it is 100% free. I have a dedicated CrashPlan computer in my basement, next to my domain controllers and my NAS, where I backup all my personal computers, including my kids and wife’s computers. Once a day, a full backup to this backup computer runs, overnight. I’m always sure I will never lose anything since I have many terabytes of backup space. I also backup all my friends and family computer to this same destination. When they call me and complain about the fact that their hard drive just crashed and that the best buy technician said there is nothing to do, I always answer, “Do you remember the tools I installed on your computer when I visited you after you bought it? I have everything secured, no worry. Get your new computer and we will restore it all.” But you will say, backup your files in the same building isn’t that good since, if your house burns, you will lose everything. First, my house won’t burn, I know it. Second, the cool part is that I can back up to my friend’s computer as well. I chose my most important folders and I backup to more than 10 destinations! That is secure! Every time I backup a new friend, I got a new backup destination. At the office, we have many licenses of CrashPlan Pro (the old self-hosted perpetual license) that offer more features, including granular schedule, which is a most! Also, it’s a Client and Server infrastructure that are centrally managed. I definitely recommend using CrashPlan on all your computers! Both home and office.

    Pros :

    • No monthly fee, all free.
    • You can backup to multiple destinations.
    • Available for Windows, Mac, and Linux.
    • Encrypted.

    Cons :

    • Schedule with the Free version is only once a day.
    • You can’t backup to NAS (Network Destination).

    • December 23, 2015
View All Alternatives

Alternatives to CrashPlan

FAQs for CrashPlan

Data is the most valuable natural resource in any company, and losing data that’s vital to your operations can be detrimental to the organization’s well-being. CrashPlan is a backup software and services suite that helps companies protect endpoint data.
This FAQ will help you learn more about CrashPlan, including the reasons why more than 30,000 companies and prestigious universities around the world trust the service in protecting their data.

What are the benefits of using CrashPlan?

CrashPlan is a backup service for home and professional use. It allows you to backup an unlimited amount of files without slowing your system down. CrashPlan is easy to use and lets you customize backup frequency, version deletion rules, backup destination prioritization, and so on.
The free plan supports unlimited backups to your local, offsite, or external storage devices, and multiple paid plans are available to address varying online backup requirements.
CrashPlan’s triple-destination protection (locally, offsite, and online) lets you redundantly protect and back up your important files. In case of a computer crash or hard drive failure, CrashPlan has a recovery-to-door service that sends you a restore kit containing all the files in your CrashPlan online backup stack, so file recovery is faster and easier.

How often does CrashPlan back up data?

If you’re subscribed to any of CrashPlan’s online backup plans, you can set backup frequency to as often as every minute. You can also schedule data backups to run less frequently. Once configured, CrashPlan performs the backup process automatically.

Does CrashPlan backup deleted files?

If you delete files from your system, they remain in your backup archive forever – as long as the “remove deleted files” setting is set to never. This is a nifty feature for users who are prone to accidently deleting files. You can also set CrashPlan up to forever delete files after a certain number of days.

How much is CrashPlan?

CrashPlan’s local and offsite backup is free. You can back up your files and folders to other computers and external drives without paying a dime. Subscription fees are only applicable if you back up files and data to CrashPlan's cloud servers.
For as low as $5 per user per month, you can already back up an unlimited amount of data.

What if I need help?

A comprehensive product guide is available on CrashPlan's support site. You can also contact CrashPlan's customer champions by submitting a ticket or calling them through designated international and toll-free numbers.

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