Wrike vs Bitrix24
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Pricing Starting From
Storage space: from 100GB
Hierarchy of projects (folders): Unlimited levels
Discussions in tasks
Real-time Activity Stream
iPhone and Android apps
Advanced email integration
Basic Integrations Google Drive, Dropbox, Box, OneDrive and iCal
Dynamic timeline (Gantt Chart)
Mass actions with tasks Advanced
Dashboard With custom widgets, 20 shareable dashboards
Email Add-ins Outlook, Apple Mail
Additional Integrations MS Project, Excel, iCal, RSS
Single Sign On
Extended security controls
Tasks & Projects
File & Document Sharing
Own domain name
Free Trial Availability
Cloudswave Editorial Review
Wrike Review by Cloudswave
Wrike.com refers to those services that are designed to facilitate collaboration for the people who work together being geographically separated from each other. Such type of work organization is becoming increasingly popular.
For example, it is very common now that the website editor lives in one country, the proofreader lives in another, and the authors are scattered around the world. But this is a real workable and productive team.
Benefits of having the remote office
This approach has a lot of advantages. Let’s name the most common of them.
Savings for the employee
Having the web team, the employer can save on office rent, computers and other equipment. And most importantly there is no expenses on coffee, which is known to be absorbed by the office workers by the ton.
Rich selection of specialists
When using the classical work scheme the employer’s opportunities are limited with the experts who live in one city. However when one builds the web team using the freelance services and other resources it is possible to find some talented, creative or even genius people in in far-off lands.
Good earnings for the freelancers
Of course, such scheme works great for employees also. Instead of working in low-paid job in the hometown, one may find a more worthy use of his creative abilities.
The cons of being a remote team
So there are a lot of advantages. But there are problems also. And this is the main of them: how to ensure the coordinated work of all remote employees and make them to receive the appropriate information quickly and to communicate with each other constantly while working on the project?
Maybe the easiest way (which, by the way, is enjoyed by the most companies) is the good old email. Someone creates the mailing list, and all discussions are held within it. Well, this proven method is quite good, and despite its simplicity (or rather because of it), is quite effective. But there are more convenient methods, that are possible due to the specialized software. Wrike.com is the great example.
What is Wrike?
Founded in 2006, Wrike is multilingual online tool for the project management. Its main focus is on user’s collaboration and tracking the complex projects. Wrike makes it easy to track small and big projects, manage deadlines, schedules, staff time, and more. Wrike has good integration with email and popular cloud services (Google Drive, Dropbox, Box, OneDrive, and iCal). Apps for Android and iOS are also available.
After the registration, the user can see the dashboard divided into two screens. There is a tasks tree on the left side, and the description of the current task on the right. It is possible to group the tasks into projects. So if the task requires more than one action to implement that is the project.
While adding the project the user specifies its name, fills out the description, and adds users that will be involved in it. These users will receive notifications about the new tasks, about the status change of the current ones etc. They also can participate in the discussion of the tasks included in this project. It is also possible to attach the files that can be used by the contractors while working on this project. The files attached to the task can be edited directly in the service interface. Wrike saves the version history, so that any previous version of the file can be viewed here.
Of course, in order to use this system the user must be registered in it. The Wrike.com developers found wise solution, and the process of adding the new contractor to the project is incredibly simple. There is the ‘Assign to’ window where the project manager just enters the email address of any user, whether registered it in the Wrike or not. If this user is already registered, he just gets email notification about the new task or project for him. But if he is not registered, the service automatically registers it and sends the account information by email. Thus, the user does not bother with unnecessary actions and immediately starts to work.
Basic Wrike features
The basic use of Wrike.com for the small teams is free. Each user gets 15 GB for the storing of files related to the projects. It is possible to create and manage the tasks, to invite the collaborators, and to hold the discussions with them.
The system offers three basic views — overview of events, topic folders and reports. The main job is done on the folders tab. The folder structure is created at the user's discretion. It is possible to divide them by projects, by contractors, by topics, by processes etc. Note that the subfolders could also be created. And the tasks can belong to multiple folders at the same time. When creating tasks, one can not only add the responsible people and set the deadlines, but choose the priority, to create the subtasks.
From the other hand, the functionality of the free account is limited. For example, there are no time-tracking and analytics. Despite these limitations, the free Wrike.com functionality is quite sufficient for the small teams who do not require any special frills.
Advanced Wrike features
For the businesses who are working on the complex tasks with more than five people involved, there are paid plans with extended functionality. There are some great features that are offered for the paid users.
The filters are very handy tool which can help to put a particular slice of task at a glance. For example you can see only the tasks, executed by a specific user, or incomplete tasks, or the ones that were assigned during the last month. There are also some filters that can help to see the tasks by the last modified date, completion date, task author, creation date, start date, due date, and task type. There is an Activity Stream which can help to track task updates. Using the filters and the Activity Stream one can choose what tasks and projects have to be tracked and what updates are really important.
Actually it is not necessary to visit the Wrike website to work on tasks and projects. Tasks can be added via email by sending the message to firstname.lastname@example.org. Those users who will collaborate on this task should be also specified in the TO field. It is also possible to add the users who will have the right to manage the task. The SUBJECT field should contain the task title, but it also can be used for adding some additional info to the project. Using the brackets it is possible to specify the status of the task, its start and/or due dates, and the folder/subfolder where a task should be created. The body of the message is used for the task description. If the sender will attach some files to this letter they will be added to the task.
After the email is sent, the service will create the task and send out the notifications to the participating users. By the way, if the task was added to the non-existent project, then Wrike will create it automatically.
Gantt Chart view
The favorite feature of many premium Wrike customers is the Gantt Chart, which is called the Timeline here. It allows planning complex projects as well as strategic long-term tasks. Gantt Chart is effective when the usual tasks lists don't work. Such view makes it possible to monitor the employees’ overload, to redistribute the efforts properly. It’s very convenient that the task dependencies can be viewed. It helps to see the critical long paths and promptly understand what here is the lack of resources.
This view has full drag-and-drop support. Using the hotkey Shift+ScrollUp timeline can be easily scaled from 6 hours to 5 days. Just drag the mouse across the time slot to shift the task terms. Links between tasks are very handy, so if the task due dates were moved this will influence all related tasks.
Tasks are written under their time periods. The service automatically takes weekends into account and, if the due date of the task falls on a weekend, informs the user about this. There are filters that help to display the tasks by status and by the contractor.
If you need to edit the task on the timeline, it opens in a popup window, and there is no need to go back to the chart. The additional selection of the entire project on the top of all task pieces is also very handy. And if there’s need to share the timeline with user who doesn't have Wrike account it is possible with the Timeline Snapshot feature.
Wrike is a simple yet powerful system for managing tasks and projects. It helps to keep tasks in one place and always be in touch with the team and clients. This system has become the everyday tool for many small and big companies (PayPal, HTC and Hootsuite are among them) and had already proved its efficiency.
Bitrix24 Review by Cloudswave
Effective communication is central to all collaboration. And in today’s business landscape where customers require answers to their queries in the quickest but most efficient manner possible, collaboration among work colleagues through email no longer cuts it.
Think of the email back and forth, the possibility of leaving relevant people out of threads, or downloading file attachments that are outdated. Every time you need to onboard new participants into ongoing discussions, you will have to explain things again and again to keep them in the loop.
Sounds like a pain, eh?
This is why social intranets for corporate communication are becoming more and more popular.
What exactly is a social intranet?
In the old days, intranets, which are internal websites with information to help employees get things done, were primarily used to store employee data or to download leave application forms. In other words, they weren’t used much for collaborative purposes.
Nowadays, intranets have entered the social realm, and much like social networking sites, come with features that encourage communication, participation, and collaboration not just within departments or specific silos but across entire organizations.
One of such intranets is Bitrix24, and Bitrix24 is more than just your regular social intranet.
What is Bitrix24?
An app used by more than 500,000 small businesses and big-name brands like Volkswagen, Xerox, Samsung, Gazprom, KIA, PC Magazine, and Vogue, Bitrix24 is a cloud-based collaboration solution that combines a total of 30+ applications in one platform.
Free for teams with a maximum of 12 members, it’s equipped with essential business tools like CRM, activity stream, real-time individual and group messaging, voice and video calling, workflow management, file sharing, photo gallery, calendars, telephony, project management, time tracking, task reports, event scheduling, ticketing and helpdesk, HR management, among others.
Bitrix24 features explained
With functionalities reminiscent of social media sites, Bitrix24’s social intranet allows teams to easily communicate and collaborate anywhere, anytime, and on any device. The activity stream is an interactive status feed where updates show up in real time, so people know what others in the group are doing and how projects are faring.
You can choose which types of activity to be updated about, so you don’t get inundated with statuses and updates that have nothing to do with you or the projects you’re working on.
Anyone in a group can start discussion threads and share images, documents, and other files – a handy tool when inputs or ideas are needed for a task or project. Aside from the activity stream, to collaborate with other team members, private or group conversations can be initialized.
Just like on Facebook, updates can be liked, and liked content show up first in search results. Bitrix24 also has an announcement feature where updates, such as urgent or important announcements everyone in the organization need to know about, are posted on the right-hand side of the screen until they’re marked read.
Supervisors and managers can use badges and awards to commend individual staff or the entire team for a job well done – a great way to motivate employees to perform better. Bitrix24 also hosts photo galleries. Multiple pictures can be uploaded all at once using the bulk loader, and other users can like or comment on the photos as they deem necessary.
Another important Bitrix24 feature is its CRM capability, which allows you to keep your contact lists organized, such as your lists of clients, leads, vendor partners, contractors and freelancers, customer service agents, and so on.
New events or actions such as tasks, messages, phone calls, emails, notes, and meetings tied to a contact can automatically be logged to the correct CRM element. For example, through Bitrix24’s Send and Save Email integration function, incoming emails are automatically appended to the correct contact, lead, or company.
To keep things more organized, easier to locate, and harder to miss, Bitrix24 automatically pushes all actions and events relating to an existing CRM record in the CRM-only activity screen.
The CRM deal dashboard, which provides visual insights into your deal pipeline, shows you via graphs and charts your team’s deal progress: sales funnel, total value, deals won, deals in progress, deals by employee, invoiced versus uninvoiced sales, number of deals in progress, number of calls, activity count, and number of deals on hold.
Bitrix24 provides multiple ways for teams to communicate task and project updates, ask questions, and share knowledge in real time: instant messaging, mobile messaging, group chat, voice calls, and video conferencing with screen sharing.
The instant messaging feature, just like other IM tools, has a status indicator you can set from “online” to “away,” to “don’t disturb.” When you set it to “don’t disturb” mode, messages don’t pop up to distract you from the work at hand. The only way you know you have new messages is via the number of messages in the notifications indicator.
Desktop notifications can be enabled, so you’re alerted of new messages even when Bitrix24 isn’t your active screen.
For urgent conversations or brainstorming sessions, initiate a group chat with colleagues, even external collaborators. Chat sessions can be saved for future reference. Bitrix24’s video conferencing feature lets you chat with up to four people at any given time. You can share screens and use the instant messenger during a video call.
Tasks and projects
Personal tasks and group projects can be organized with Bitrix24’s task and project management functionality. Tasks are assigned to individuals, while projects are awarded to teams. Tasks that make up a project are only visible and accessible to relevant team members. Time spent on tasks can automatically be tracked, and projects can be planned in the extranet, so clients and outside partners can participate in discussions as well.
Color-coded Gantt charts allow you to visualize the status of a project, if it’s moving along as planned, the dependencies among the many different tasks, and the team members responsible for each task. A handy task counter is likewise available for supervisors and managers to keep track of projects that are overdue, without an assigned deadline, among other things.
For tasks that involve multiple participants or complex procedures that need to be followed to the letter, a checklist can be added to the task. For repetitive tasks, templates can be used and processes automated using the built-in business process designer.
Workgroups can be created for projects, so all project-related communications, plans, files, documents, and updates can be kept in one place. Updates and modifications can be made anytime, and notifications are automatically sent to people involved so everyone’s on the same page.
Human resources management system (HRMS)
Bitrix24’s HRMS carries core HR features such as a self-service portal for leave applications and approvals, an employee directory, work reports, organizational chart, appreciation badges, digital punch clock, and more. The employee database is easily searchable through relevant keywords and phrases, and user profiles provide essential employee information such as designation, department, email address, mobile number, Skype user ID, and internal phone extension.
An online status indicator identifies users who are available for instant messaging, a feature especially useful for project managers looking to immediately staff their projects with the most qualified people in the organization’s roster.
The company’s organizational chart helps if you need to know who heads a particular department, an employee’s immediate superior, whom to send reports, and so on. Depending on your work reporting schedules and protocols, Bitrix24 can be set up to remind employees of mandatory reports on a daily, weekly, or monthly basis.
Bitrix24 administrators can invite staff and other users into the system, and user permissions and access rights are assigned based on each user’s role in the organization. For example, an external collaborator, such as a contractor or freelancer, can only be granted read-only access to project-related files.
Bitrix24’s clock-in/out feature helps you set fixed or flexible work schedules for each of your employees, and all logged times are saved as basis for their daily, weekly, or monthly work reports.
Downloadable forms and other documents can be stored in the system, and approval workflows such as leave and time-off requests, expense reports, and general helpdesk requests can be automated via Bitrix24’s business processes, which are readily available via the Processes menu in the activity stream.
Custom workflows can be designed from scratch, and third-party workflows from Bitrix24’s app marketplace can also be integrated into your processes at no cost.
Other Bitrix24 features worth mentioning are the Bitrix24 mobile app (available on Android and iOS devices) so you can access your intranet portal, CRM, and HRMS while on the go, the Bitrix24.Drive for document management and collaboration, integrated personal and workgroup calendars, and VoIP so you can instantly place domestic and internal calls directly from the CRM.
Should you use Bitrix24?
There are multiple reasons to check out Bitrix24, but two stick out like sore thumbs. One, it combines many different business tools in one place. This means no more switching between disparate applications to get things done. And two, it’s free for teams with a maximum of 12 members.
Most Favorable User Review
Most Unfavorable User Review
No unfavorable user review available yet for Wrike.
Most Favorable Critic Review
With its convergence of collaboration and project management backed by an excellent Microsoft Project file import, Wrike epitomizes the flexibility that many of today's project teams need in a SaaS-based project management solution.
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Bitrix24 is a very good intranet system, containing a great number of essential tools to cover any team’s or small company’s needs. The service is free for up to 12 users and 5GB of available cloud storage. If those numbers seem small, there is a professional plan as well.
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Most Unfavorable Critic Review
What do you like best?We used Bitrix24 for a while on our team at work and it had some nice features like easy file sharing and communication amongst team members. It was relatively easy to set up. What do you dislike?Bitrix24 just wasn't right for us. We mainly used it for task management but the interface was a little clunky and just didn't work for our needs. We ended up switching to a much simpler solution, Asana, which works great for our needs.
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