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Synchroteam

Synchroteam Reviews and Cloudswave Rating

  • 80

    Cloudswave Score for Synchroteam

    Rating based on 10 Critic Reviews

    9 Favorable reviews
    100 %
    0 Mixed reviews
    0 %
    0 unfavorable reviews
    0 %
  • Synchroteam is used by dispatchers, managers and mobile staff alike. The app can be used by mobile workers using any kind of iOS and Android device, such as a smartphone or tablet, there is also an offline mode for those who are out of coverage. It is the ideal solution for anyone looking to improve time management, efficiency and communication among their office staff and field team.

    0 of 0 people found this review helpful
  • Finally found what I was looking for

    I start using Synchroteam in my appliance service and repair business. First I created a trial and I got an unbelievably quick response for a demo. In the demo I was shown how to get the maximum of Synchroteam. It was fantastic and I was ready to go after an hour from scheduling engineers to billing. The solution is super easy and they have responded very quickly to every question I have asked yet. The best feature I admire is my engineers can use the mobile app in offline mode means no need to worry about internet. Before I was stuck with pen and paper and my business was down and unsatisfied customers. By using Synchroteam my business went from 13 jobs per day to 21. Highly recommend.

    Pros : Mobile app can be used in offline mode, schedule engineers according to Skills, earliest arrival or shortest distance, numerous free connectors, customer portal, import jobs, customer, site etc, more efficient to use, job report are super easy

    0 of 0 people found this review helpful

    Finally someone gets this right

    We've been looking around and have tried other solutions like vWork and and connect2field. Synchroteam says they have been doing this for many years and it shows. There are a ton of features that follow and intuitive workflow for our industry - the planning tool is incredibly useful - and important details such as being able to manage jobs that require dispatching more than one person are invaluable. We were happy to see that mobile clients for iPhone, Android and Blackberry are available - as such we did not have to buy any new terminals for our staff - it worked from day 1. The mobile app allows us to collect signatures, photos, and we see this information in real time in the back office.

    Pros : Feature set, Planning tool, Workflow, mobile clients for multiple platforms

    0 of 0 people found this review helpful

    Productivity and control way up!

    From a job planning and tracking perspective, this is by far the best solution I have seen. I can visually see my techs routes on the map, and can dispatch easily based on location. We are saving a ton of time managing our operations, and our technicians love it.

    Pros : Very large feature set. Job planning and mapping screens. support. Live synchronization with the mobile clients.

    Cons : Custom reports were confusing at first. Their support team was very helpful and we now understand how important and powerful this feature is.

    0 of 0 people found this review helpful
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  • Paying for this single program that can give you better organizational control over several people is a budget saving application that you should own for your business team productivity.

    0 of 0 people found this review helpful
  • I strongly encourage any company with a mobile workforce to get a taste of the power of Synchroteam’s features combined with popular app integrations.

    0 of 0 people found this review helpful
  • Synchroteam offers a fully customizable and integrated field service management application and software. The Synchroteam.com website provides a wealth of comprehensive information, designed to get you quickly up to speed on the program, and the pricing of Synchroteam is very low.

    0 of 0 people found this review helpful
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